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Thank you for choosing QNAP products! This user manual provides description of the hardware of the Turbo NAS and relevant guideline of certain functions. Please read carefully and strictly adhere to the instructions of the manual. This user manual is applicable to the following Turbo NAS models:...
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DISCLAIMER In no event shall QNAP Systems, Inc. (QNAP) liability exceed the price paid for the product from direct, indirect, special, incidental, or consequential damages resulting from the use of the product, its accompanying software, or its documentation. QNAP makes no warranty...
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Regulatory Notice FCC Notice QNAP NAS comply with different FCC compliance classes. Please refer the Appendix for details. Once the class of the device is determined, refer to the following corresponding statement. ======================================================= FCC Class A Notice This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: This device may not cause harmful interference.
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Modifications: Any modifications made to this device that are not approved by QNAP Systems, Inc. may void the authority granted to the user by the FCC to operate this equipment. CE NOTICE QNAP NAS comply with different CE compliance classes. Please refer to the Appendix for details.
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Symbols in this document This icon indicates the instructions must be strictly followed. Failure to do so could result in injury to human body or death. Warning This icon indicates the action may lead to disk clearance or loss OR failure to follow the instructions could result in data damage, disk Caution damage, or product damage.
Safety Warnings The NAS can operate normally in the temperature of 0ºC–40ºC and relative humidity of 0%–95%. Please make sure the environment is well-ventilated. The power cord and devices connected to the NAS must provide correct supply voltage (100W, 90–264V). Do not place the NAS in direct sunlight or near chemicals.
Caution: Modifying the hardware, software, or firmware of the QNAP products will void the warranty. QNAP is not responsible for any form of damage or loss of data caused by modding the QNAP products. Users should bear their own risks of all sorts of possible data loss or system instabilities due to changing the hardware parts, modifying the default system firmware or installing any unauthorized third party applications on QNAP products.
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TS-231+ TS-431+ System Dual-core ARM™ Dual-core ARM™ Cortex™ -A15 1.4GHz Cortex™ -A15 1.4GHz 1GB DDR3 1GB DDR3 Memory 512MB 512MB Flash Memory replaceable Number of SODIMM slots Number of hard drive slots System HS-210 ARM 1.6GHz Memory 512MB DDR3 Flash 16MB Memory replaceable Number of SODIMM...
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System TS-1679U-RP TS-EC1679U-RP ® ® Dual-core Intel Core™ Quad-core Intel i3 3.30 GHz Xeon™ 3.20 GHz Memory 4GB DDR3 RAM 4GB DDR3 ECC RAM Flash 512MB (USB DOM) 512MB (USB DOM) Memory replaceable Number of LONG-DIMM slot Number of hard drive slots Number of expansion slots...
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System TS-853U TS-853U-RP ® ® Quad-core Intel Quad-core Intel Celeron™ 2.0 GHz (up Celeron™ 2.0 GHz (up to 2.41GHz) to 2.41GHz) 4GB/8GB DDR3 4GB/8GB DDR3 Memory (Expandable RAM, up to (Expandable RAM, up to 8GB) 8GB) Flash 512MB (USB DOM) 512MB (USB DOM) Yes (Compatible with Yes (Compatible with...
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System TS-470U-SP TS-470U-RP ® ® Dual-core Intel Dual-core Intel Celeron™ 2.7 GHz Celeron™ 2.7 GHz Memory 2GB DDR3 2GB DDR3 Flash 512MB 512MB Yes (Compatible with Yes (Compatible with Memory replaceable DDR3-1333 RAM) DDR3-1333 RAM) Number of SODIMM slots Number of hard drive slots 250W (Upgradeable to Power supply unit...
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Memory (Expandable RAM, up to 8GB) 512MB Flash 512MB Yes (DDR3L-1333 Memory replaceable SODIMM RAM) Number of SODIMM slots Number of hard drive 2 (3.5” HDDs only) slots Yes (QNAP remote Yes (QNAP remote IR sensor control: RM-IR002) control: RM-IR002)
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Yes (DDR3L-1333 Memory replaceable SODIMM RAM) SODIMM RAM) Number of SODIMM slots Number of hard drive 4 (2.5” only) slots Yes (QNAP remote Yes (QNAP remote IR sensor control: RM-IR002) control: RM-IR002) System TS-651 / TS-651-4G TS-851 / TS-851-4G ®...
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1GB / 2GB DDR3L Flash 512MB CPU replaceable Memory replaceable Number of SODIMM slots Number of hard drive slots Yes (QNAP remote IR sensor control: RM-IR002) TS-253 Pro / TS-453mini-2G / TS-453 Pro / System TS-253 Pro-8G TS-453mini-8G TS-453 Pro-8G ®...
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(Expandable RAM, up to 8GB) 8GB) Flash 512MB 512MB Yes (DDR3L-1333 Yes (DDR3L-1333 Memory replaceable SODIMM DRAM) SODIMM DRAM) Number of SODIMM slots Number of hard drive slots LCD panel Yes (QNAP remote Yes (QNAP remote IR sensor control: RM-IR002) control: RM-IR002)
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512MB Yes (DDR3L-1333 Yes (DDR3L-1333 Memory replaceable SODIMM DRAM) SODIMM DRAM) Number of SODIMM slots Number of hard drive 4 (2.5” only) 8 (2.5” only) slots LCD panel Yes (QNAP remote Yes (QNAP remote IR sensor control: RM-IR002) control: RM-IR002)
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512MB Yes (Compatible with Yes (Compatible with Memory replaceable DDR3L-1600 RAM) DDR3L-1600 RAM) Number of SODIMM slots Number of hard drive slots PCI-E expansion slot 1 LCD panel Yes (QNAP remote Yes (QNAP remote IR sensor control: RM-IR002) control: RM-IR002)
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Yes (Compatible with Memory replaceable DDR3L-1600 RAM) DDR3L-1600 RAM) Number of SODIMM slots Number of hard drive slots 1 (Pre-installed 1-port PCI-E expansion slot 1 10GbE NIC) LCD panel Yes (QNAP remote Yes (QNAP remote IR sensor control: RM-IR002) control: RM-IR002)
*This feature is only provided by the NAS models with LCD panels. Please visit http://www.qnap.com for details. Advanced system reset (10 sec) Press the reset button for 10 seconds; you will hear two beeps at the third and the tenth seconds.
This feature adopts incremental backup. After the first time data backup, the NAS only copies the changed files since the last backup. This feature is only available on certain NAS models. Please refer to the product specification table for details at www.qnap.com.
A hard disk drive is not formatted. Flashes green every 2 The NAS is in S3 sleep mode seconds Green The NAS is ready. This feature is only available on certain NAS models. Please refer to the product specification table for details at www.qnap.com.
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The 10 GbE network expansion function is only supported by the TVS-463, TVS-663, TVS-863/863+, TS-879 Pro, TS-1079 Pro, TS-879U-RP, TS-1279U-RP, TS-EC879U-RP, TS-EC1279U-RP, TS-1679U-RP, TS-EC1679U-RP, TS-870U-RP, and TS-1270U-RP. This feature is only available on certain NAS models. Please refer to the product specification table for details at www.qnap.com.
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Beep alarm (for all NAS models) The beep alarm can be disabled in “System Administration” > “Hardware Settings”. Beep sound Number of Times Description The NAS is starting up. The NAS is being shut down (software shutdown). Short beep (0.5 sec) The user presses the reset button to reset the NAS.
The crocodile clip should be connected to the ground. QNAP provides different RAM modules (optional purchase) for users to upgrade the memory of Turbo NAS. Follow the steps below to install an extra memory module on the NAS to upgrade the memory.
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Use a flathead screwdriver to loosen the screw on the memory module compartment at the bottom of the NAS and lift the compartment cover away. To remove installed memory modules, pull the retention clips on each side so that the module tilts up for easy removal.
Note: Always ensure that a memory module is installed in the Primary (red) slot. If not, then the system will fail to start. When installing two memory modules, please ensure that they are the same size and ideally use the same type/model for both slots. Slide the memory module to the slot at a 45-degree angle (approximately) and press the memory module down until it clips into place.
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Loosen the three screws on the rear of the NAS. Remove the case cover of the NAS gently. Locate the memory slot. Make sure the slot is empty. Note: For TS-x53/x53S Pro, TS-451S, TS-651 and TS-851 models, always ensure that a memory module is installed in the Primary slot (red). If not, then the system will fail to start.
Grasp the edge of the memory module. Align the notch on the gold edge of the module with the notch in the memory slot. Slide the memory module to the slot at a 45-degree angle (approximately). Gently press the memory module into the slot until it is seated fully. Rotate the memory module towards the motherboard until the securing clips clicks into place.
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a. TS-451U and TS-453U: Loosen the six screws on the top of the NAS. b. TS-853U, TS-1253U: Loosen the two screws on the rear of the NAS. Open the NAS.
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Slide the memory module to the slot at a 45-degree angle (approximately). Press the memory module down while holding the clips open. Make sure the memory module sits in properly with the clips in place.
Note: For TS-x53U & TS-451U models, always ensure that a memory module is installed in the primary slot (red box in the below figure,) or the system will fail to start. When installing two memory modules, please ensure that they are the same size and ideally use the same type of RAM for both memory slots.
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QNAP provides a 4GB DDR3* RAM module and a 4GB DDR3 ECC** RAM module (optional purchase) for users to upgrade the memory of the NAS. Insert an extra RAM module on the motherboard of the NAS to upgrade the memory. The total memory will be shown in “System Information”...
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2. Hold the notch at the edge of the top cover. Remove the top cover in both hands. 3. Release the ejector clips gently by pulling them out of the sides of the RAM slot. 4. Grasp the edge of the RAM module. Align the notch on the gold edge of the RAM module with the notch in the RAM slot.
TS-251, TS-451 1. Remove the screws on the rear (top and bottom) of the NAS. If you have a 2-bay NAS, it will have two screws. A 4-bay NAS will have four. 2. Gently remove the case cover of the NAS by sliding it apart (see the underside of the NAS for visual indicators of the NAS case being locked/unlocked)
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3. Remove the four inner screws (two on each side) of the hard drive cage. 4. If it is a 4-bay NAS, you will also need to remove two screws on the top of the hard drive cage. 5. Gently remove the hard drive cage from the NAS by lifting it out of its slot. 6.
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ensure that they are the same size and ideally use the same type of RAM for both memory slots. The maximum supported memory is 8GB combined. 7. Reattach the hard drive cage to the NAS. Please ensure that it correctly plugs into the slot.
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11. Connect the power adaptor and cables back to the NAS. 12. To check that the memory module is recognized by the NAS, power up the NAS and login the web interface as an administrator. Go to “System Status” > “System Information”...
Chapter 6. Network Expansion Card Installation Warning: The following instructions should only be performed by an authorized and trained technician. Strictly adhere to the instructions to install a network expansion card on the NAS. Failure to do so could result in injury to human body or death. The TVS-x63 and TS-x79 Pro series provides expansion slots for network expansion.
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Network Expansion Card Compatibility ® Bracket A (X520-T2) Intel Ethernet Server Adapter X520-T2 (E10G42B) ® Bracket B 1. Intel Ethernet Server Adapter X520-SR2 (E10G42BFSR) ® (X520-SR2/X520-DA2) 2. Intel Ethernet Server Adapter X520-DA2 (E10G42BTDA) Bracket C (Emulex) 1. Emulex OneConnect 10GbE Network Adapters, SFP+ Direct attach copper (OCe11102-NX) 2.
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4. Remove the case cover of the NAS gently. For TVS-463 only: Unscrew and remove the power supply unit.
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5. Loosen the screws and remove the expansion slot cover. 6. Grasp the edge of the network expansion card. Align the notch on the gold edge of the card with the notch in the PCIe slot. Insert the network expansion card to the PCIe slot until it cannot go any further.
7. Fasten the screws. 8. Close the case cover and fasten the screws. Connect the power adaptor and cables to the NAS. 9. To check that the network expansion is recognized by the NAS, power up the NAS and login the web interface as an administrator. Go to “System Administration” > “Network” >...
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Hold the notch at the edge of the top cover. Remove the top cover in both hands. Loosen the 4 screws as shown in the illustration. Grasp the metal edge of the riser card module. Remove the module gently.
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Loosen the screw and remove the expansion slot cover. Insert the network expansion card to the PCIe slot until it cannot go any further. Then fasten the screw.
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Grasp the metal edge of the riser card module. Align the notch on the gold edge of the riser card with the notch in the PCIe slot. Insert the riser card module to the PCIe slot until it cannot go any further. 10.
TS-870U-RP, TS-1270U-RP Turn off the NAS. Disconnect the power adaptor, network cable(s), and any other connectors or cables from the NAS. Before installing the network expansion card, put on an antistatic wrist strap to prevent electrostatic discharge. The crocodile clip should be connected to the ground. Loosen the two screws on the rear of the NAS.
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Grasp the edge of the expansion card. Align the notch on the gold edge of the card with the notch in the PCIe slot. Insert the network expansion card to the PCIe slot until it cannot go any further. Fasten the screws. Close the case cover and fasten the screws.
Chapter 7. Install and Hot-swap Hard Drives Caution: Before starting, please ensure that you turn off the NAS, disconnect the power adaptor, network cable(s), and also remove any other device/cable that is attached to the NAS. Please ensure that you wear an antistatic wrist strap during the entire process to ...
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a. For 3.5” HDDs, remove both brackets (pinch the end marked “pull” to pull and separate the bracket) from the tray. Place the hard drive on the tray and clip-in both brackets. b. For 2.5” HDDs/SSDs, secure the three screws in the back of the hard drive tray.
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3. Insert the hard drive tray into the Turbo NAS all the way to the bottom and close the case cover.
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TS-112P, TS-212P and TS-251C 1. Loosen the screws on the rear (top and bottom) of the NAS. Remove the case cover of the NAS by sliding it apart (see the underside of the NAS for visual indicators of the NAS case being locked/unlocked.) 2.
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and slide it forward to look it into the connector. Place the second hard drive on top of the first hard drive and secure the screws on the slides of both hard drives. Connect the SATA cable and power cable to the connectors as shown in the picture.
Hard-swap Hard Drives The QNAP NAS is compatible with 2.5-inch/3.5-inch SATA hard disk drives from major hard disk brands. For the updated hard drive compatibility list, please visit http://www.qnap.com. Caution: QNAP disclaims any responsibility for product damage/malfunction or data ...
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System Supports Supports Supports Supports 3.5-inch 2.5-inch Hot-swapping SATA Hard SATA Hard Hard Drives Drives Drives (RAID 1 or above only) TS-1253U, TS-1253U-RP, TS-870U-RP, TS-1270U-RP, TS-470/470 Pro, TS-670/670 Pro, TS-870/870 Pro, TVS-463, TVS-663, TVS-863, TVS-863+ TS-451S, TS-453S Pro, TS-853S Pro, IS-400 Pro The NAS supports hot-swapping the hard drives when 1 member drive crashes in RAID 1, 1–2 member drives crash in RAID 5 or RAID 6.
Chapter 8. RAID Recovery The QNAP NAS supports exclusive RAID recovery technology to recover a failed RAID disk volume from unintentional disconnection or removal of the hard drives from the system. Using the RAID recovery, users can recover an inactive RAID 1, RAID 5, or RAID 6 volume to degraded mode, or an inactive RAID 0 and JBOD configuration to normal.
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Standard QNAP RAID 5 Standard QNAP RAID 6 RAID 5 RAID 6 Degraded mode N-1 & N-2 N-1 & N-2 Read only protection N-1, bad blocks N-2, bad blocks (for immediate data found in the found in the backup & hard drive...
Chapter 9. Use the LCD Panel This feature is only provided by the NAS models with LCD panels. Please visit http://www.qnap.com for details. The NAS provides a handy LCD panel for users to perform disk configuration and view the system information.
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When RAID 1, RAID 5, or RAID 6 configuration is executed, the system will initialize the hard drives, create the RAID device, format the RAID device, and mount it as a volume on the NAS. The progress will be shown on the LCD panel. When it reaches 100%, the RAID volume can be accessed.
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View system information by the LCD panel When the LCD panel shows the server name and IP address, press the “Enter” button to enter the Main Menu. The Main Menu consists of the following items: 1. TCP/IP 2. Physical disk 3.
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Volume This section shows the disk configuration of the NAS. The first line shows the RAID configuration and storage capacity; the second line shows the member drive number of the configuration. R A I D 5 7 5 0 G B D r i v e 1 2 3 4 If there is more than one volume, press the “Select”...
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Password The default password of the LCD panel is blank. Enter this option to change the password of the LCD panel. Select “Yes” to continue. C h a n g e P a s s w o r d Y e s →...
Chapter 10. Install Power Supply Unit Note: This section applies to rackmount NAS models only. The power supply units of TS-879U-RP and TS-EC879U-RP should only be replaced by an authorized and trained technician. 10.1 1U Turbo NAS Note: The following instructions should only be performed by an authorized and trained technician.
4. Fasten the screw tightly. 5. Turn on the NAS. Note: To replace a failed power supply unit, turn off the NAS. Then remove the failed unit safely and repeat steps 3-5 above to install a new power supply unit. 10.2 TS-470U-RP/SP Note: The following instructions should only be performed by an authorized and trained...
Insert a new power supply unit and push it to the end. Turn on the NAS. Warning: The NAS supports replacing the redundant power supply unit without turning off the server when redundant power supply mode is enabled. However, users are strongly recommended to turn OFF the NAS before replacing the power supply unit to reduce the risk of electric shock.
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2. Hold the black handler and press and hold the green button firmly. 3. Unplug the failed power supply.
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4. Plug in a new power supply to the NAS. 5. Turn on the NAS. Enable warning alert for redundant power supply on the web-based interface: If two power supply units (PSU) have been installed on the NAS and connected to the power sockets, both PSU will supply the power to the NAS (applied to 1U and 2U models).
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WARNING: RISK OF ELECTRIC SHOCK The connectors on the back panel (bracketed parts below) contain high voltage. Do NOT touch these parts to avoid the risk of electric shock to the maintenance operator.
Technical Support QNAP provides dedicated online support and customer service via instant messenger. Online Support: http://helpdesk.qnap.com/ Forum: http://forum.qnap.com Technical Support in the USA and Canada: Email: q_supportus@qnap.com TEL: +1-909-595-2782 #3 Address: 168 University Parkway, Pomona CA 91768 Service Hours: 06:00-18:00 (GMT- 08:00 Pacific Time, Monday to Friday)
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