Southbend PLATINUM PCHG30S/T Installation & Operation Manual

Half-size gas convection ovens

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Installation & Operation Manual

PLATINUM SERIES

HALF-SIZE GAS CONVECTION OVENS

Model PCHG30S/T

Model PCHG60S/S

WARNING

Improper installation, adjustment, alteration, service or maintenance can cause property damage, injury

or death. Read the installation, operating and maintenance instructions thoroughly before installing or

servicing this equipment.

SOUTHBEND

A Middleby Company

1100 Old Honeycutt Road Fuquay-Varina, North Carolina 27526 USA

www.southbendnc.com

MANUAL 1408998 REV 0 (02/24)

HALF-SIZE PLATINUM SERIES

ONVECTION

VENS

ANUAL

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Page 1 Improper installation, adjustment, alteration, service or maintenance can cause property damage, injury or death. Read the installation, operating and maintenance instructions thoroughly before installing or servicing this equipment. SOUTHBEND A Middleby Company 1100 Old Honeycutt Road Fuquay-Varina, North Carolina 27526 USA www.southbendnc.com...
Page 2 Be sure this Operator’s Manual and important papers are given to the proper authority to retain for future reference. NOTICE This product is intended for commercial use only. NOT FOR HOUSEHOLD USE. Copyright © 2024 by Southbend. All rights reserved. Published in the United States of America. PAGE OF 52...
Page 3: Table Of Contents
Congratulations! You have purchased one of the finest pieces of heavy-duty commercial cooking equipment on the market. You will find that your new equipment, like all Southbend equipment, has been designed and manufactured to meet the toughest standards in the industry. Each piece of Southbend equipment is carefully engineered and designs are verified through laboratory tests and field installations.
Page 4: Specifications
Therefore, installations should comply with all local codes. Southbend reserves the right to change specifications and product design without notice. Such revisions do not entitle the buyer to corresponding changes, additions, or replacements for previously purchased equipment.
Page 5 PCHG30S/.. 1.93 cu. m (190.5kg (401) (541mm) (508mm) (330mm) (533mm) (1461mm) (1157)mm (1143mm) As continued product improvement is a policy of Southbend, specifications are subject to change without notice. INSTALLATION & OPERATION MANUAL 1408998 REV 0 (02/24) PAGE OF 52...
Page 6 1.93 cu. m (401) (541mm) (508mm) (330mm) (533mm) (1461mm) (1157)mm (1143mm) (385.6 kg As continued product improvement is a policy of Southbend, specifications are subject to change without notice. PAGE OF 52 INSTALLATION & OPERATION MANUAL 1408998 REV 0 (02/24)
Page 7 The serial plate is located behind the combustion cover panel, below the oven door. It is on the right side, attached to the base of the oven. It indicates the type of gas the unit is equipped to burn. All Southbend equipment is adjusted at the factory.
Page 8 Specifications PLATINUM SERIES HALF-SIZE GAS CONVECTION OVENS LECTRICAL UPPLY Convection ovens require connection to a supply of electricity. The appliance, when installed, must be electrically ground- ed in accordance with local codes, or in the absence of local codes, with the National Electrical Code, ANSI/NFPA 70, or the Canadian Electrical Code, CSA C22.2, as applicable.
Page 9: Installation
PLATINUM SERIES HALF-SIZE GAS CONVECTION OVENS Installation Installation NOTICE These installation procedures must be followed by qualified personnel or the warranty will be void. Local codes regarding installation vary greatly from one area to another. The National Fire Protection Association, Inc. states in its NFPA 96 latest edition that local codes are the “authority having jurisdiction”...
Page 10 Installation PLATINUM SERIES HALF-SIZE GAS CONVECTION OVENS Step 2a: Installation of 4” Legs on Single-Deck Models 1. Raise oven sufficiently to allow clearance for the legs to be attached. Use of a lift truck or other mechanical lifting means is recommended. For safety, “shore up” and support the oven with an adequate blocking arrangement strong enough to support the load.
Page 11 PLATINUM SERIES HALF-SIZE GAS CONVECTION OVENS Installation Step 2c: Installation of Legs or Casters on Double-Deck Models Double-deck ovens can be shipped either already bolted together, or as two separate ovens to be bolted together after delivery. In either case, the oven that is (or will be) the lower oven will have leg pads already bolted to the bottom corners of the oven.
Page 12 Use four #12 screws (items “C”) and plastic anchors (items “A”) if necessary. Figure 6 Note: Kit can be purchased from Southbend PAGE OF 52 INSTALLATION & OPERATION MANUAL 1408998 REV 0 (02/24)
Page 13 PLATINUM SERIES HALF-SIZE GAS CONVECTION OVENS Installation 2. Install eye-bolt (item “F”) to a frame member on the rear of the equipment. After checking carefully behind the frame member for adequate clearance, drill a 1/4” hole through the frame member. 3.
Page 14 Installation PLATINUM SERIES HALF-SIZE GAS CONVECTION OVENS Step 4: Stack Double-Deck Oven (if necessary) Ovens that were originally ordered as single ovens can be stacked in the field (additional parts are required). This installation step describes the procedure for stacking two single-deck ovens to form a double-deck oven. 1.
Page 15 PLATINUM SERIES HALF-SIZE GAS CONVECTION OVENS Installation 6. Lift the top oven and position it on top of the lower oven, as shown in the drawing below. Figure 8 7. Move to the rear of the ovens and remove the six screws shown as items “A” in the left-hand drawing below. Position the tie bracket (item “B”) as shown in the right-hand drawing below.
Page 16 Installation PLATINUM SERIES HALF-SIZE GAS CONVECTION OVENS 8. Insert two bolts (items “A” in the following diagram) up through the top of the lower oven and screw them into the threaded holes in the bottom of the top oven. Tighten these bolts and the screws that you did not tighten in the previous step.
Page 17 PLATINUM SERIES HALF-SIZE GAS CONVECTION OVENS Installation 10. Install the flue stack as shown in the following diagram: Figure 12 11. Replace the right side insulation, exterior panel, and lower front panel that you removed in step 4 of this procedure. INSTALLATION &...
Page 18 Step 5: Install Down Draft Diverter (If Applicable) NOTICE Installation must use approved CSA International down draft diverter supplied by Southbend. If the oven flue is to be connected directly to an external vent, a down draft diverter must be installed. The installation of ventilation pipes through walls and roofs must conform to all local codes.
Page 19 PLATINUM SERIES HALF-SIZE GAS CONVECTION OVENS Installation Installation of Optional Open Storage The following describes how to assemble the optional open storage. All holes are pre-drilled for the provided screws. 1. Attach the legs to the oven as described in installation Step 2b on page 10. 2.
Page 20 Installation PLATINUM SERIES HALF-SIZE GAS CONVECTION OVENS Step 7: Connect Electricity Supply WARNING ELECTRIC GROUNDING INSTRUCTIONS This appliance (120V ovens only) is equipped with a three-prong (grounding) plug for your protection against shock hazard and should be plugged directly into a properly grounded three-prong receptacle. Do not cut or remove the grounding prong from this plug..
Page 21 If this equipment is being installed at over 2,000 feet altitude and that information was not specified when ordered, contact the appropriate authorized Southbend Service Representative or the Southbend Service Department. Failure to install with proper orifice sizing will result in poor performance and may void the warranty.
Page 22: Operation
Operation PLATINUM SERIES HALF-SIZE GAS CONVECTION OVENS Operation DANGER EXPLOSION HAZARD In the event a gas odor is detected, shut down equipment at the main shut off valve. Immediately call the emergency phone number of your gas supplier. CAUTION To eliminate gas build up which could result in an explosion, in the event of main burner ignition failure a five minute purge period mst be observed prior to re-establishing ignition source.
Page 23 PLATINUM SERIES HALF-SIZE GAS CONVECTION OVENS Operation Control Panel of STANDARD Models Figure 15 Fan Mode In COOK mode, the fan runs Power Switch COOK continuously except when the doors Switch ON to use the oven, switch are open. The fan does NOT cycle OFF when done using the oven.
Page 24 Operation PLATINUM SERIES HALF-SIZE GAS CONVECTION OVENS Operation of STANDARD Models Models with Standard Controls operate much like a standard oven: you turn the oven ON and select a cooking temperature. Two additional controls are used to control the fan (as described below). The timer is a reminder to you of when to remove food from the oven.
Page 25 PLATINUM SERIES HALF-SIZE GAS CONVECTION OVENS Operation Control Panel of STANDARD TOUCHSCREEN Models Figure 16 INSTALLATION & OPERATION MANUAL 1408998 REV 0 (02/24) PAGE OF 52...
Page 26: Operation For Touchscreen Models Only
All button pushes will cause the buzzer to make a chirp (see Settings in Configuration section to adjust volume). 2. Power Button – Located in the center of the screen below the Southbend logo, pressing this button leads to the Power Cooking Mode Page.
Page 27 PLATINUM SERIES HALF-SIZE GAS CONVECTION OVENS Operation Cooking Mode Disclaimer: All recipes provided in this manual are for reference only and do not reflect real cook times and temperatures. For suggested times and temperatures for recipes, see the Cooking Hints section. 1.
Page 28 Operation PLATINUM SERIES HALF-SIZE GAS CONVECTION OVENS MANUAL COOKING Manual Cooking Setup NOTICE All selections are remembered after a cooking cycle has begun and will be recalled upon return to the page until power is cycled. If selections were made but Cook was not pressed or the power was cycled, the selections will return to previous default settings.
Page 29 PLATINUM SERIES HALF-SIZE GAS CONVECTION OVENS Operation Figure 22 Manual Cooking Cycle 1. Cook Time – Displays cook time in either MM:SS or HH:MM with a circular bar that grows as time progresses. Time can be altered at any point by either using the add/subtract 1m buttons to add or subtract 1 minute from the time, or else clicking on the Cook Temp time itself.
Page 30 Operation PLATINUM SERIES HALF-SIZE GAS CONVECTION OVENS 3. Choose the parameters for Stage 1 just as in Manual Cooking Setup. 4. Press Test to run the recipe to ensure the recipe is accurate if necessary. 5. If finished, press the Save button. Otherwise, press the Stage drop-down menu to add more stages. If the Save button is not pressed a prompt will pop up asking to save changes when exiting the setup page.
Page 31 PLATINUM SERIES HALF-SIZE GAS CONVECTION OVENS Operation Rack Cooking Rack Cooking is used to cook recipes of similar cooking temperature and fan speed (Rack Group) simultaneously. Recipes need to be created ahead of time to make Rack Groups. Similar recipe cooking temperature is defined within the limits of the Group Temp Allowance temperature added to the cook temperature of the first item in the group (see example).
Page 32 Operation PLATINUM SERIES HALF-SIZE GAS CONVECTION OVENS Figure 27 Rack Run 9 Square 1. Select Rack from the Cooking Mode page. 2. Select the recipe group from the Group Selection page. 3. If the internal temperature is lower than the group temperature the top ribbon will read Preheating and if above, it will read Too Hot.
Page 33 PLATINUM SERIES HALF-SIZE GAS CONVECTION OVENS Operation CONFIGURATION Service Only USB Access The access to the USB port to import/export recipes, update the software versions and add Icons is located on the back of the control panel. Remove the two screws securing the control panel and pull out. Underneath the digital display you will find the USB port.
Page 34 Operation PLATINUM SERIES HALF-SIZE GAS CONVECTION OVENS Setup Enter manager provided code to enter the Setup Parameters page. Figure 31 1. Units – Toggles between °F and °C 2. Time & Date – Used to record faults 3. Buzzer Volume – Toggle between High, Medium, and Low 4.
Page 35 PLATINUM SERIES HALF-SIZE GAS CONVECTION OVENS Operation 9. Fault Log – Displays all faults that have occurred along with the date and time they occurred until cleared. When a temperature warning is active the only options are to Turn Off the unit or go into Cool Down mode. The warning is only available if the blower or heat source is already on, otherwise, a ribbon with Cavity/Controls Too Hot is visible and does not allow activation of any cooking modes.
Page 36: Cooking Hints
Cooking Hints PLATINUM SERIES HALF-SIZE GAS CONVECTION OVENS Cooking Hints In a standard (non-convection) oven, the air is relatively still and an insulating layer of moisture surrounds the cooking food product. In a convection oven, the fan-blown circulating air strips away this insulating layer allowing the heat to penetrate faster for quicker baking and roasting.
Page 37 PLATINUM SERIES HALF-SIZE GAS CONVECTION OVENS Cooking Hints Cooking Problems and Solutions If the..then… Cakes are dark on the sides and not done in the center… lower oven temperature. Cake edges are too brown… reduce number of pans or lower oven temperature. Cakes have a light outer color…...
Page 38 Cooking Hints PLATINUM SERIES HALF-SIZE GAS CONVECTION OVENS Product Cooking Time Temperature Number of Racks Baked Goods Bread, 2 lb. loaf 35 min. 375 °F Biscuits 5-10 min. 350 °F Cornbread 18 min. 400 °F French Bread 8 min. 375 °F Sheet Cake 15-18 min.
Page 39: Cleaning
Cleaning Cleaning Southbend equipment is sturdily constructed of the best materials and is designed to provide durable service when treated with ordinary care. To expect the best performance, your equipment must be maintained in good condition and cleaned daily. Naturally, the periods for this care and cleaning depend on the amount and degree of usage.
Page 40 Cleaning PLATINUM SERIES HALF-SIZE GAS CONVECTION OVENS Cleaning Stainless Steel Surfaces To remove normal dirt, grease and product the residue from stainless steel that operates at LOW temperature, use ordinary soap and water (with or without detergent) applied with a sponge or cloth. Dry thoroughly with a clean cloth. To remove grease and food splatter, or condensed vapors, that have BAKED on the equipment, apply cleanser to a damp cloth or sponge and rub cleanser on the metal in the direction of the polishing lines.
Page 41: Adjustments
NOTICE Warranty will be void and the manufacturer is relieved of all liability if service work is performed by other than a qualified technician, or if other than genuine Southbend replacement parts are installed. Lubrication The door chains and sprockets have been lubricated at the factory with high temperature “Never Seeze” lubricant. After each six months of usage, lubricate the door chains and sprockets with the same type of lubricant.
Page 42 Adjustments PLATINUM SERIES HALF-SIZE GAS CONVECTION OVENS Temperature Controller (Standard-Control Models Only) The calibration of the temperature controller should not be changed until sufficient experience with cooking results has definitely proved that the temperature controller is not maintaining proper oven temperatures. Before any recalibration is attempted, the oven temperature should be checked by the following procedure: 1.
Page 43: Troubleshooting
Warranty will be void and the manufacturer is relieved of all liability if service work is performed by other than a qualified technician, or if other than genuine Southbend replacement parts are installed. When any difficulty arises it is always a good idea to check that the oven has been connected to the type of voltage for which it was manufactured.
Page 44 Troubleshooting PLATINUM SERIES HALF-SIZE GAS CONVECTION OVENS Control Panel Access and Shut-Off Switch To access the control panel components, remove the screw at the top of the control panel and pull the top of the control panel out and down (see drawing below). A wiring diagram for the oven is located on the side of the control panel assembly. When the control panel is folded down, all power to the control panel is cut off by a shut down switch that is located directly behind and below the control panel.
Page 45 4. Pull the blower wheel from motor shaft. If the blower wheel is difficult to pull off, use the puller disk (available from Southbend Technical Service Department as part number 1179100). 5. Install the blower wheel and torque it at 140inch/lbs.
Page 46 Troubleshooting PLATINUM SERIES HALF-SIZE GAS CONVECTION OVENS Wiring Diagram for 120 Volt Models with Standard Controls Figure 36 PAGE OF 52 INSTALLATION & OPERATION MANUAL 1408998 REV 0 (02/24)
Page 47 PLATINUM SERIES HALF-SIZE GAS CONVECTION OVENS Troubleshooting Wiring Diagram for 208/240 Volt Models with Standard Controls Figure 37 INSTALLATION & OPERATION MANUAL 1408998 REV 0 (02/24) PAGE OF 52...
Page 48 - USE TB6 3-VALVE HOT 1-FLAME SENSE SENSOR 6-L1-24VAC 7-IGNITER 4-THERMOSTAT IGNITION MODULE LEGEND F/M TERMINALS SPADE TERMINAL TERMINAL STRIP SOUTHBEND SCHEMATIC, TOUCHSCREEN 120V WIRING DIAGRAM 1407908 GAS HALF SIZE PAGE OF 52 INSTALLATION & OPERATION MANUAL 1408998 REV 0 (02/24)
Page 49 - USE TB6 3-VALVE HOT 1-FLAME SENSE SENSOR 6-L1-24VAC 7-IGNITER 4-THERMOSTAT LEGEND IGNITION MODULE F/M TERMINALS SPADE TERMINAL TERMINAL STRIP SOUTHBEND SCHEMATIC, TOUCHSCREEN 208/240V 1407907 WIRING DIAGRAM GAS HALF SIZE INSTALLATION & OPERATION MANUAL 1408998 REV 0 (02/24) PAGE OF 52...
Page 50 PLATINUM SERIES HALF-SIZE GAS CONVECTION OVENS Notes PAGE OF 52 INSTALLATION & OPERATION MANUAL 1408998 REV 0 (02/24)
Page 51 PLATINUM SERIES HALF-SIZE GAS CONVECTION OVENS Notes INSTALLATION & OPERATION MANUAL 1408998 REV 0 (02/24) PAGE OF 52...
Page 52 HALF-SIZE GAS CONVECTION OVENS A product with the Southbend name incorporates the best in durability and low maintenance. We all recognize, however, that replacement parts and occasional professional service may be necessary to extend the useful life of this appliance.

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