4. Did the chart indicate a 3270 PC hardware
problem?
No
Yes
I
1. Make a note of what went wrong.
2. Go to the chapter that deals with
problems in your Guide to
Operations.
3. If that does not solve the problem,
follow your procedures for
reporting a hardware problem to
your supervisor or the person
responsible for solving hardware
problems. (If you are responsible
for solving 3270 PC hardware
problems, you can refer to the
3270 PC Hardware Problem
Determination manual
for more detailed instructions.)
13-4
Book 3 - Using the· Control Program