Contacting Matrox - Matrox Meteor-II /1394 Installation And Hardware Reference

Under Windows 2000, right-click on My Computer, and
select Manage from the presented menu. From the
Computer Management explorer window, display the
System Tools\ system information\ Hardware Resources\
IRQs folder. Check for devices that are sharing an IRQ with
your Matrox frame grabber.

Contacting Matrox

Before contacting your local Matrox representative, Matrox
Sales Office, or the Matrox Imaging Customer Support Group,
you will need the following information:
A description of what happened.
Computer (motherboard) make and model number,
environment, and peripherals (especially boards sharing the
computer with your Matrox Meteor-II).
Your board's serial number (printed on the bar code label),
and revision number.
Use the Product Assistance Request Form at the back of this
manual to record the necessary information.
Contacting Matrox 31