West Bend 56911 - Steep & Brew Coffeemaker Manual

BEFORE USING FOR THE FIRST TIME

Please check all packaging material carefully before discarding. Accessory parts may be contained within the packaging material.

Clean the filter basket, filter, carafe, and cover in warm, soapy water. Rinse and dry thoroughly. These parts may also be cleaned in an automatic dishwasher, top rack only.
To remove any manufacturing residues in the appliance, we recommend making at least one full pot with water only, no coffee grounds.
The exterior of the coffeemaker can be wiped clean with a damp cloth after it has been unplugged and the base is cool. Do not immerse in water or any other liquid.

• A small amount of smoke and/or odor may occur upon heating due to the release of manufacturing oils – this is normal.
• Some minor expansion/contraction sounds may occur during heating and cooling – this is normal.

USING YOUR DEVICE

1. Place appliance on dry, level, heat-resistant surface, away from any edge.
2. Plug cord into a 120 volt AC electric outlet only.
3. Set the clock – Clock mode is activated by pressing and holding either "Hr/Cancel" ( ) or "Min/Select" ( ) for 3 seconds, until the display begins to blink. Use "Hr/Cancel" ( ) and "Min/Select" ( ) to set the time. Press and hold the time buttons to rapidly progress.
   Note: The clock and timer must be reset whenever the coffeemaker is unplugged.

Preparing Coffee:

4. Ensure the filter basket and filter are in place. A #4 cone-style paper filter may be used in place of the permanent filter. Add desired amount of coffee grounds into the filter. We recommend one heaping tbsp. of ground coffee for every 2 cups of brewed coffee to start. After using your coffeemaker a few times, you can adjust the amount of coffee to suit your own taste.
   Note: The coffee grind should be appropriate for a "drip" coffeemaker. Do not use coffee that is ground to a powder-like consistency. This will prevent water from passing through the coffee and may cause hot water or hot coffee to overflow.
5. Open the hinged water reservoir cover. Using the carafe, pour in the desired amount of cool water for the number of cups you are brewing. Close the hinged reservoir cover. Never pour more water into the reservoir than the marked maximum level. Do not use warm or hot water to fill reservoir.
6. Place the carafe with lid in position on the warming plate. Make sure the carafe sits flat on the inside circle of the warming plate. The lid of the carafe must be in place and properly positioned on the carafe during the brew process or hot water or hot coffee may overflow.
7. Press "On/Off" to begin brewing. The blue indicator light will illuminate indicating that the brewing process has begun.
   Note: As long as the blue indicator light is illuminated, the coffee will be kept warm. If the carafe is removed before the end of the brew cycle, it must be returned promptly to the warming plate so the coffee may continue to brew and to avoid hot water or hot coffee overflow.
8. When less than one cup of coffee remains in the carafe, or to turn the coffeemaker and warming plate off, press "On/Off" again to turn the appliance off. If the "DELAY" or "STEEP" buttons were selected, they will remain illuminated, even after the coffeemaker is turned off. Follow directions in "Cleaning Your Product" section of the manual.
   • This coffeemaker features an automatic shutoff as a safety feature. The auto-off feature can be programmed for 1 to 4 hours. If auto-off isn't programmed, the coffeemaker will turn off after 2 hours.
   • Pause & Serve Feature: The Pause & Serve Feature allows you to pour a cup of coffee while still in the brewing process. For optimum flavor, allow half the amount of coffee to finish brewing before removing the carafe. Return carafe within 30 seconds so the coffee may continue to brew and to avoid hot water or hot coffee overflow. To prevent scald injury, do not remove any part of appliance, other than carafe, during the brew cycle.

Please note for the below mode settings: This coffeemaker also has an auto-set feature. If "Min/Select" ( ) is not pressed after 4 blinks of the setting in the display, that function will be activated.

DELAYED START

Your West Bend Coffeemaker can be set up to 24-hours in advance to turn on and brew at a pre-programmed time.

1. Prepare your coffeemaker as described in the "Preparing Coffee" section of this manual, but donot turn the coffeemaker on when ready. Make sure the clock has been set to the correct time of day and that the carafe with cover is in place.
2. Press the "Program" button until "DELAY" appears in the display.
   
3. With "DELAY" in the display, press the "Hr/Cancel" ( ) button until the desired hour and AM or PM appear. To fast forward numbers, press and hold the "Hr/Cancel" ( ) button.
4. With "DELAY" in the display, press the "Min/Select" ( ) button until the desired minutes appear. To fast forward numbers, press and hold the "Min/Select" ( ) button.
   Note: If you go beyond the desired time, press the respective button until correct time appears.
5. Press "Delay" to save and set the setting. Your coffeemaker will turn on and begin the brewing process at the programmed time. The "Delay" button must be pressed for delayed start to begin brewing at the set time.
   If the carafe is removed before the programmed time or before the end of the brew cycle, it must be returned properly to the warming plate so that the coffee may brew and avoid hot water or hot coffee overflow.

1-4 CUP MODE

Use the 1-4 Cup setting to make the perfect cup of coffee when you don't want a whole pot.

1. Prepare your coffeemaker as described in the "Preparing Coffee" section of this manual, but do not turn the coffeemaker on when ready. Make sure the carafe with cover is in place.
2. Press the "Program" button until "1-4 CUP" appears in the display. Press the "Min/Select" ( ) button to select this function or "Hr/Cancel" ( ) to deselect. Press "On/Off" to begin brewing.
   

Note: 1 - 4 cup mode cannot be set with bold mode.

BOLD MODE

Use the Bold setting for a more robust cup of coffee. Bold mode will brew your coffee more slowly at a hotter temperature to extract more flavor.

1. Prepare your coffeemaker as described in the "Preparing Coffee" section of this manual, but do not turn the coffeemaker on when ready. Make sure the carafe with cover is in place.
2. Press the "Program" button until "BOLD" appears in the display. Press the "Min/Select" ( ) button to select this function or "Hr/Cancel" ( ) to deselect. Press "On/Off" to begin brewing.
   

Note: Bold mode cannot be set with 1-4 cup mode.

STEEP MODE

This coffeemaker features a Steep mode to extract the most flavorful cup of coffee. Hot water will be held in the brew basket to thoroughly steep the grounds, extracting the coffee flavor, before brewing into the carafe below.

1. Prepare your coffeemaker as described in the "Preparing Coffee" section of this manual, but do not turn the coffeemaker on when ready. Make sure the carafe with cover is in place.
2. To use the "STEEP" function without changing the default steep time, press the "Steep" button on any function before pressing "On/Off" to begin brewing. The "Steep" light will be illuminated.
   To customize the steep time, press the "Program" button until "STEEP" appears in the display. Press the "Min/Select" ( ) button until the desired steep time has been selected. The steep time will increase in 5 second increments up to one minute. The default steep time is 45 seconds. After steep time is selected, the "Steep" indicator will be illuminated. Wait 4 blinks of the setting, then it is set. Press "On/Off" to begin brewing. The "Steep" light will be illuminated.
   

OTHER FEATURES

• The coffee carafe can be preheated prior to brewing. The carafe will not be preheated if "WARM" is not selected.
  1. Prepare your coffeemaker as described in the "Preparing Coffee" section of this manual, but do not turn the coffeemaker on when ready. Make sure the carafe with cover is in place.
  2. Press the "Program" button until "WARM" appears in the display. Press the "Min/Select" ( ) button to select this function or "Hr/Cancel" ( ) to deselect. Press "On/Off" to begin brewing. There will be a delay of 2 minutes before brewing starts, as the carafe warms prior to brewing.
     
• The auto-off feature adjusts the length of time the brewed coffee is kept warm, from 1 to 4 hours. If auto-off isn't custom-programmed, the default auto-off time is 2 hours.
  1. Prepare your coffeemaker as described in the "Preparing Coffee" section of this manual, but do not turn the coffeemaker on when ready. Make sure the carafe with cover is in place.
  2. Press the "Program" button until "OFF" appears in the display. Press the "Min/Select" ( ) button to select this function. Keep pressing "Min/Select" ( ) until the desired auto-off time has been selected. The auto-off time will increase in one hour increments up to 4 hours. Press "On/Off" to begin brewing. The warming plate will continue to heat until the auto-off time has elapsed. "OFF" will not show in the display after it is set.
     
• The brew functions can be combined for a truly personalized pot of coffee.
  Note: Bold and 1-4 cup mode cannot be combined together.
  1. Prepare your coffeemaker as described in the "Preparing Coffee" section of this manual, but do not turn the coffeemaker on when ready. Make sure the carafe with cover is in place.
  2. Press the "Program" button until the desired function appears in the display. Press the "Min/Select" ( ) button to select this function.
     To view and select the next function, press "Program". Repeat for all desired functions. If a function is no longer desired, press "Hr/Cancel" ( ) on that function to deselect.
     If steeping is desired, choose steep time by pressing "Min/Select" ( ). Press "On/Off" to begin brewing immediately, or if a delayed start has been programmed, press the "Delay" button to save and set. If "Min/Select" ( ) is not pressed after 4 blinks of the setting in the display, that function will be activated.
     

HELPFUL HINTS

• This coffeemaker has an auto-set feature for all settings except "STEEP" and "OFF." If the "Min/Select" ( ) button is not pressed, after 4 blinks the selected function will then automatically be activated. For "STEEP" and "OFF," you must always wait 4 blinks of the display for the time to be set.
• Functions will remain activated until they are cancelled by pressing "Hr/Cancel" ( ), or the coffeemaker is unplugged.
• All functions will use the most recently programmed settings when the coffeemaker is turned on.
• If "STEEP" or "OFF" has not been programmed with a custom time, they will use the default settings.
• The Steep button can be pressed to activate "STEEP," using the default time.
• If a custom steep time is desired, use "Min/Select" ( ) to choose the steep time, then wait for the display to blink 4 times. The custom steep time is now activated. Steep time can be adjusted to suit your tastes, less time will result in a lighter brew and more time will give a bolder brew.
• If a custom auto-off time has been set, "OFF" will show in the display while programming. The light above the "On/Off" button will turn off when the keep warm time has elapsed. If a custom "OFF" time has not been set, the auto-off will always default to 2 hours.
• "BOLD" cannot be programmed for the "1-4 CUP" mode.
• No changes to the programming can be made during the brew or keep warm cycles. To change any programming, the coffeemaker must first be turned off.
• Clock mode is activated by pressing and holding either "Hr/Cancel" ( ) or "Min/Select" ( ) for 3 seconds, until the display begins to blink. Use "Hr/Cancel" ( ) and "Min/Select" ( ) to set the time.

CLEANING YOUR PRODUCT

1. Turn the coffeemaker off and unplug from the electrical outlet. Allow the entire appliance to cool before cleaning.
2. Remove and discard used grounds from the filter.
3. Clean the filter, filter basket, carafe, and cover in warm, soapy water. Rinse and dry thoroughly. These parts may also be cleaned in a dishwasher, top rack only.
4. The exterior of the coffeemaker can be wiped clean with a damp cloth after it has been unplugged and the base is cool.
   • Do not clean the inside of the water reservoir with a cloth or paper towel. This may leave particles in the chambers that may clog small openings in your coffeemaker. Rinse with cold water periodically.
   • Decalcify the coffeemaker periodically. See the "Decalcifying Your Unit" section in this manual.

DECALCIFYING YOUR UNIT

• The coffeemaker must be decalcified periodically. Over time, mineral deposits build up on internal parts and affect the operation of the coffeemaker. The frequency of decalcification depends on the hardness of your water and how often you use the coffeemaker. Indications that decalcifying is necessary are:
  • Increased noise during brewing
  • Excessive steaming
  • Longer brewing times
  • The pumping action stops before all of the water has been pumped from the water reservoir
• If usage is regular, decalcifying should be carried out as follows:
  • With soft water, decalcify once per year
  • With medium water, decalcify every 3 months
  • With hard water, decalcify monthly
• We recommend the use of vinegar for decalcifying.
  1. Pour 20 ounces (4-cup mark on carafe) of fresh, cool, undiluted white household vinegar into the carafe. Make sure the coffee filter and carafe cover are properly positioned.
     Note: Do not use coffee grounds and do not dilute vinegar with water.
  2. Follow steps 4-7 in "Using Your Device – Preparing Coffee" section of this manual.
  3. Repeat the process above except use clear, cool water in place of vinegar to rinse any remaining traces of the vinegar from the system. Rinse twice, using clean, cool water each time.

PROBLEMS AND CAUSES

• Coffee or water leaks from coffee filter basket

  • Filter is not properly placed
  • Filter basket is not properly in place
  • Carafe or carafe cover is not in place
  • Too much coffee in filter
  • Filter basket valve is dirty, broken or missing

• Coffee does not come out or is very slow

  • Programmed settings - set to Warm, Steep, or Delayed Start
  • No water in water reservoir
  • No coffee in filter
  • Filter is not properly in place
  • Carafe or carafe cover is not in place
  • Filter clogged because coffee is ground too finely or packed too tightly
  • Coffeemaker needs to be decalcified

PRODUCT WARRANTY

If you think the appliance has failed or requires service within its warranty period, please contact the Customer Care Department at (866) 290-1851, or e-mail us at customercare@westbend.com. A receipt proving the original purchase date will be required for all warranty claims, hand written receipts are not accepted. You may also be required to return the appliance for inspection and evaluation. Return shipping costs are not refundable. The Company is not responsible for returns lost in transit.

Valid only in USA and Canada

REPLACEMENT PARTS

Replacement parts, if available, may be ordered directly from the Company several ways. Order online at www.westbend.com, e-mail customercare@westbend.com, over the phone by calling (866) 290-1851, or by writing to:
West Bend
Attn: Customer Care Dept.
P. O. Box 53
West Bend, WI 53095

To order with a check or money order, please first contact Customer Care for an order total. Mail your payment along with a letter stating the model or catalog number of your appliance, which can be found on the bottom or back of the appliance, a description of the part or parts you are ordering, and the quantity you would like.

Your state/province's sales tax and a shipping fee will be added to your total charge. Please allow two weeks for processing and delivery.

This manual contains important and helpful information regarding the safe use and care of your product. For future reference, attach dated sales receipt for warranty proof of purchase and record the following information:
Date purchased or received as gift
Where purchased and price, if known
Item number and Date Code (shown bottom/back of product)

IMPORTANT SAFEGUARDS

To prevent personal injury or property damage, read and follow all instructions and warnings.
When using electrical appliances, basic safety precautions should always be followed including the following:

• Read all instructions.
• Do not use appliance for other than intended use.
• Do not place on or near a hot gas or electric burner, or in a heated oven.
• 
  To reduce the risk of fire or electric shock, DO NOT remove the outer cover. There are no user serviceable parts inside. Repair should be done by authorized service personnel ONLY.
• Do not operate when the appliance is not working properly or when it has been damaged in any manner. For service information see warranty section.
• 
  The use of accessory attachments not recommended by West Bend may result in fire, electric shock or injury to persons.
• Do not attempt to repair this appliance yourself.
• Do not use this appliance on the stove top, under a broiler, in the oven, or in the refrigerator or freezer.
• Do not touch hot surfaces. Use handles and knobs where provided. Use hot pads or oven mitts when handling hot surfaces.
• Extreme caution must be used when moving an appliance containing hot oil or other hot liquids.
• 
  The lid of the carafe must be in place and properly positioned on the coffee carafe during the brew process or hot water or hot coffee may overflow. To protect against fire, electric shock and injury to persons do not immerse cord, plugs, or other electric parts in water or other liquids.
• Make sure the glass carafe is in place when brewing coffee. If the glass carafe is not in place, hot water or hot coffee will overflow.
• Do not refill the water reservoir while the appliance is on. Turn the appliance off and allow to cool before refilling with water.
• The carafe is designed for use with this appliance only. Do not use the carafe provided with this appliance for any other appliance or application.
• Do not clean carafe with cleansers, steel wool pads, or other abrasive materials.
• Do not put a hot carafe on a wet or cold surface.
• Do not use a cracked carafe or a carafe having a loose or weakened handle.
• Do not operate any appliance with a damaged cord or plug.
• Do not use this appliance outdoors.
• To disconnect, turn any control to "OFF," then remove plug from wall outlet.
• Be sure switch is turned to "OFF" before plugging the cord into wall outlet. If the appliance does not have a switch, be sure the appliance contains water or brewed coffee before plugging in. Do not leave appliance plugged in when it is not being used.
• Always unplug from outlet when not in use and before cleaning. Allow to cool before putting on or taking off parts and before cleaning.
• A short power-supply cord is provided to reduce risks resulting from becoming entangled in or tripping over a longer cord.
• Do not use an outlet or extension cord if the plug fits loosely or if the outlet or extension cord feels hot.
• Do not immerse this appliance in water or any other liquid.
• This appliance has a polarized plug (one blade is wider than the other). To reduce the risk of electric shock, this plug is intended to fit into a polarized outlet only one way. If the plug does not fit fully into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. Do not attempt to modify the plug in any way.
• Longer extension cords are available, but care must be exercised in their use. While use of an extension cord is not recommended, if you must use one, ensure that the marked electrical rating of the extension cord is equal to or greater than that of the appliance. If the plug is of the grounded type, the extension cord must be a grounding type 3-wire cord. To avoid pulling, tripping or entanglement, position the extension cord so that it does not hang over the edge of the counter, table or other area where it can be pulled on by children or tripped over.
• Keep cord away from hot parts of the appliance and hot surfaces during operation.
• Do not let cord hang over edge of table or counter, or touch hot surfaces.
• This appliance can be used by children aged from 8 years and above if they have been given supervision or instruction concerning use of the appliance in a safe way and if they understand the hazards involved.
• Cleaning and user maintenance shall not be made by children unless they are older than 8 and supervised.
• Keep the appliance and its cord out of reach of children aged less than 8 years.
• Children shall not play with the appliance. Close supervision is necessary when this appliance is used by or near children.
• This appliance can be used by persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
• For household use only.

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Documents / Resources

References

• West Bend® Kitchen Appliances

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