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Related Manuals for Phonak Terra
Summary of Contents for Phonak Terra
- Page 1 Phonak Terra ™ Phonak Terra ™ User Guide Phonak Terra BTE Phonak Terra+ BTE...
- Page 2 Phonak Terra BTE-UP Phonak Terra+ BTE-UP Phonak Terra BTE-SP Phonak Terra+ BTE-SP Phonak Terra BTE-M Hearing aid models Battery size Phonak Terra+ BTE-M Terra/Terra+ BTE-UP Terra/Terra+ BTE-SP Terra/Terra+ BTE-M Earpieces Classic earmold Universal eartip Dome* SlimTip* * Not compatible with Terra/Terra+ BTE-UP...
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Page 3: Table Of Contents
Contents Your hearing aids have been developed by Phonak – Your hearing aid a world leader in hearing solutions based in Zurich, Quick guide Switzerland. Parts of the hearing aid These premium products are the result of decades of Instructions for using the hearing aid... -
Page 4: Quick Guide
1. Quick guide Changing batteries Further information 13. myPhonak and myPhonak Junior apps overview 33 14. Listening in public places 15. Environmental conditions 16. Care and maintenance 17. Exchanging the earpiece 18. Exchanging the earwax protection of your SlimTip 43 19. -
Page 5: Parts Of The Hearing Aid
7 seconds while closing the battery door. To exit ight mode, simply open and close the battery door again. Bluetooth® is a registered trademark owned by the Bluetooth® SIG, Inc. * Not compatible with Terra/Terra+ BTE-UP... -
Page 6: Left And Right Hearing Aid Markings
Hook / sound outlet button Blue marking for Red marking for Battery door left hearing aid. right hearing aid. Classic earmold (detachable) Terra/Terra+ BTE with dome* Multi-function Tube button Battery door Earpiece: Dome (detachable) Anchor * Dome is not compatible with Terra/Terra+ BTE-UP... -
Page 7: On/O
4. On/O 5. Batteries The battery door is also the on/o switch. For tamper- 5.1 Insert battery with a standard battery door proof battery doors refer to chapter 5.2. Closed battery door = hearing aid is on Remove the Open the Place battery in sticker from battery door. - Page 8 • checking the following table. Model Zinc-air Color ANSI battery marking on code code Phonak Terra / Terra+ size package BTE-UP blue PR44 7003ZD Place the tip of the tool in Use the tool as a lever BTE-SP orange...
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Page 9: Putting On The Hearing Aid
6. Putting on the hearing aid Inserting the battery 6.1 Putting on the hearing aid with classic earmold Remove the sticker from the new battery and wait Take the earmold up to your ear for 2 minutes. and place the ear canal part into your ear canal. -
Page 10: Removing The Hearing Aid
7. Removing the hearing aid 6.2 Putting on the hearing aid with dome, 7.1 Removing the hearing aid with classic earmold SlimTip or universal eartip Place the hearing aid behind Lift the hearing aid above the your ear. upper part of your ear. Grasp the earmold with your Insert the earpiece into your ngers and gently remove it. -
Page 11: Multi-Function Button
8. Multi-function button 7.2 Removing the hearing aid with dome, SlimTip or universal eartip The multi-function button has several functions. It functions as, a volume control and/or a program Pull on the bend of the tube change depending on the and remove the hearing aid hearing aid programming. -
Page 12: Connectivity Overview
You now have 3 minutes to pair your hearing aids with your device. The TV Connector can be connected to any audio source such as a TV, PC or hi- system. * Available only for Terra+ BTE (UP, SP, M) - Page 13 Bluetooth® wireless technology, speci c to some of device remains ON and within range. the most popular phone manufacturers, go to: https://www.phonak.com/en-int/support Your hearing aid can be connected to up to two devices and paired to up to eight devices.
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Page 14: Phone Calls
11. Phone calls Your hearing aid connects directly with Bluetooth® 11.1 Making a call enabled phones. When paired and connected to your phone, you will hear noti cations and the caller’s voice Enter the phone number and press the dial button. directly in your hearing aid. - Page 15 11.2 Accepting a call 11.3 Ending a call When receiving a call, an incoming-call noti cation will A call can be ended by a long press on the upper or lower be heard in the hearing aid. part of the multi-function button on the hearing aid (more than 2 seconds) or directly on your phone.
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Page 16: Flight Mode
12. Flight mode 11.4 Rejecting a call Your hearing aid operates between 2.4 GHz–2.48 GHz frequency range. When ying some operators require all An incoming call can be rejected by a long press on devices to be switched into ight mode. Entering ight the upper or lower part of the multi-function button mode will not disable normal hearing aid functionality, on the hearing aid (more than 2 seconds) or directly... - Page 17 QR code. Open the battery door. For tamper-proof battery door, refer to chapter 5.2. To install myPhonak app, please scan the QR code. Close the battery door again. * Available only for Terra+ BTE (UP, SP, M)
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Page 18: Listening In Public Places
14. Listening in public places 15. Environmental conditions The product is designed such that it functions without Your hearing aid has a telecoil option that problems or restrictions if used as intended, unless can help you hear in various public spaces otherwise noted in this user guide. -
Page 19: Care And Maintenance
16. Care and maintenance These hearing aids are classi ed as IP68. This means that Expected Service Life: they are water and dust resistant and designed to The hearing aids have the expected service life of ve withstand daily life situations. They can be worn in the years. - Page 20 When you are not using your hearing aid, leave the Daily battery door open so that any moisture can evaporate. Inspect the earpiece and tube for earwax and moisture Make sure that you always completely dry your hearing deposit. Clean the surfaces with a lint-free cloth. Never aid after use.
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Page 21: Exchanging The Earpiece
If an earmold is used please refer to chapter 16 of this user guide. If a SlimTip is used please follow the instructions in chapter 18 to exchange the earwax protection. Gently pull on the earpiece to remove. Clean the SlimTube with a lint-free cloth. * Not compatible with Terra/Terra+ BTE-UP... -
Page 22: Exchanging The Earwax Protection Of Your Slimtip
18. Exchanging the earwax protection of your SlimTip 17.2 Attaching the earpiece to the SlimTube Hold the SlimTube in one hand Insert the removal side of the and the earpiece in the other. exchange tool into the used earwax protector. The shaft of the holder should touch the rim of the earwax protector. -
Page 23: Service And Warranty
19. Service and warranty Local warranty Please ask the hearing care professional where you purchased your hearing aids about the terms of the To insert the new earwax local warranty. protector, gently push the insertion side of the exchange International warranty tool straight into the hole of the Sonova AG o ers a one year limited international SlimTip until the outer ring is... -
Page 24: Compliance Information
The full text of the EU Declaration of Conformity can be professional in their office. obtained from the manufacturer or the local Phonak representative whose address can be taken from the list on www.phonak.com/en-int/certi cates (Phonak worldwide locations). - Page 25 Notice 1: This device complies with Part 15 of the FCC Rules and with RSS-210 of Industry Canada. Operation is subject to Phonak Terra BTE-UP the following two conditions: Phonak Terra+ BTE-UP 1) this device may not cause harmful interference, and...
- Page 26 no guarantee that interference will not occur in a Electromagnetic emissions particular installation. If this device does cause harmful interference to radio or television reception, which can be determined by turning the equipment o and on, the user Manufacturer’s Declaration: The hearing aids are intended is encouraged to try to correct the interference by one or for use in the electromagnetic environments listed below.
- Page 27 Electromagnetic immunity Immunity IEC 60601-1-2 Compliance Level Immunity IEC 60601-1-2 Compliance Level Test Test Level Test Test Level Electrostatic +/- 8 kV contact +/- 8 kV contact Rated power Discharge frequency +/- 2 kV , +/- 4 kV, +/- 2 kV , +/- 4 kV, 30 A/m 30 A/m (ESD) IEC...
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Page 28: Information And Description Of Symbols
21. Information and description of symbols With the CE symbol, Sonova AG con rms Indicates the date when the medical device that this product – including accessories – was manufactured. meets the requirements of the Medical Devices Regulation (EU) 2017/745 as well as Indicates the Authorized representative in the Radio Equipment Directive 2014/53/EU. - Page 29 Japanese mark for certified radio Important information for handling and equipment. product safety. Indicates the manufacturer’s serial number This symbol confers that the electromagnetic so that a speci c medical device can be interference from the device is under limits identi ed.
- Page 30 Ingress Protection Rating. IP68 rating indicates that the hearing aid is water and The symbol with the crossed-out garbage bin dust resistant. It survived continuous is to make you aware that this hearing aid as immersion in 1 meter of fresh water for 60 well as batteries may not be thrown away as minutes and 8 hours in a dust chamber as normal household waste.
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Page 31: Troubleshooting
Wipe battery and hearing aid with dry hearing aid cloth Change battery within the next 30 Indication for low battery minutes (chapter 5) If the problem persists, contact your hearing care professional for assistance. Please check https://www.phonak.com/en-int/support for further information. -
Page 32: Important Safety Information
23. Important safety information Please read the relevant safety information and • Terra BTE-UP, Terra+ BTE-UP: limitations-of-use information on the following pages • Severe, before using your hearing aid. • Profound • Terra BTE-SP, Terra+ BTE-SP: Intended use • Mild, The hearing aid is intended to amplify and transmit sound •... - Page 33 Intended patient population The primary criteria for the referral of a patient for a This device is intended for patients from 3 years of age who medical or other specialist opinion and / or treatment ful l the clinical indication for this product. are as follows: •...
- Page 34 • Abnormal appearance of the eardrum and ear canal If the patient has given their informed and competent such as: decision not to accept advice to seek a medical opinion, it is • In ammation of the external auditory canal permissible to proceed to recommend appropriate hearing •...
- Page 35 23.1 Hazard warnings need to be supplemented by auditory training and instruction in lipreading. Your hearing aids operate between 2.4 GHz–2.48 GHz Feedback, poor sound quality, too loud or too soft sounds, frequency range. When ying please check if ight operator inadequate tting or problems when chewing or requires devices to be switched into ight mode, see swallowing, can be resolved or improved during the...
- Page 36 Hearing programs in the directional microphone mode reduce The following is only applicable for persons with active background noises. Please be aware that warning signals or implantable medical devices (i.e. pacemakers, de brillators, etc.): noises coming from behind, e. g. cars, are partially or entirely Keep the hearing aid at least 15 cm (6 inches) away from suppressed.
- Page 37 Portable RF communications equipment (including peripherals The majority of hearing aid users have a hearing loss for which such as antenna cables and external antennas) should be used a deterioration in hearing is not to be expected with regular no closer than 30 cm (12 inches) to any part of the hearing use of a hearing aid in everyday situations.
- Page 38 23.2 Information on product safety Special medical or dental examination including radiation described below, may adversely a ect the correct functioning These hearing aids are water resistant and not waterproof. of your hearing aids. Remove and keep them outside the They are designed to withstand normal activities and examination room/area before undergoing: occasional accidental exposure to extreme conditions.
- Page 39 Do not use your hearing aid in areas where electronic equipment is prohibited. When you are not using your hearing aid, leave the battery door open so that any moisture can evaporate. Make sure that The dome should be changed every three months or when it you always completely dry your hearing aid after use.
- Page 40 Notes Notes...
- Page 41 Your hearing care professional: Australian Sponsor: Sonova Deutschland GmbH Sonova Australia Pty Ltd Max-Eyth-Strasse 20 12 Inglewood Place, 70736 Fellbach-Oe ngen Norwest NSW 2153 Germany Australia Manufacturer: Sonova AG Laubisrütistrasse 28 CH-8712 Stäfa Switzerland www.phonak.com...
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