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Related Manuals for Phonak Terra+ RIC-R
Summary of Contents for Phonak Terra+ RIC-R
- Page 1 Phonak Terra™+ RIC-R User Guide Phonak Terra+ RIC-R Phonak Charger Ease...
- Page 2 Wireless hearing aids Charging accessories please ask your hearing care professional. The hearing aids described in this user guide Phonak Terra+ RIC-R Phonak Charger Ease contain a built-in and non-removable rechargeable lithium-ion battery. Please also read safety information regarding handling rechargeable hearing aids (chapter 23).
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Page 3: Table Of Contents
Contents Your hearing aid and charger Your hearing aids and chargers have been developed by Phonak – a world leader in hearing solutions based in 1. Quick guide Zurich, Switzerland. 2. Parts of the hearing aid and charger Using the charger... -
Page 4: Quick Guide
1. Quick guide Charging your hearing aids Further information 16. Operating, transport and storage conditions Before using your hearing aid for the first time, it is 17. Care and maintenance recommended to charge it for 3 hours. 18. Exchanging the earwax protection 19. -
Page 5: Parts Of The Hearing Aid And Charger
Dome SlimTip cShell Terra+ RIC-R On/Off: Firmly press the lower part of the button for 3 seconds until the indicator light blinks. On: indicator light is solid green Multi-function button... -
Page 6: External Power Supply
Phonak Charger Ease Charger Case lid Cavity for earpieces USB-C connection to external power supply Hearing aid charging slots with left/right indicators External power supply Power plug* USB cable * The power plug might not be provided with this product. -
Page 7: Preparing The Charger
The Phonak Charger Ease around the USB port will operating temperature range: may be used with an light up green when the Terra+ RIC-R: +5° to +40° Celsius (41° to external power supply charger is connected to 104° Fahrenheit) that fulfills the the power outlet. - Page 8 4.1 Using the Phonak Charger Ease The indicator light on the hearing aid will show the Please refer to chapter 3 for how to set up the charger. charging state of the battery until the hearing aid is fully charged. When fully charged the indicator light will remain on, meaning solid green light.
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Page 9: Left And Right Hearing Aid Markings
5. Left and right hearing aid markings There is a blue or red marking on the back of the hearing Remove the hearing aids from the charging slots by aid and on the speaker. This will tell you if it is a left or a simply lifting them out of the charger. -
Page 10: Putting On The Hearing Aid
6. Putting on the hearing aid 7. Removing the hearing aid Pull on the bend of the tube and remove the hearing aid Place the hearing aid behind from behind the ear. your ear. Insert the earpiece into your ear canal. If there is an anchor attached to the earpiece, tuck it into the bowl of your ear to secure... -
Page 11: Multi-Function Button
8. Multi-function button 9. On/Off Switch on hearing aid The button has several The hearing aid can be configured functions, the primary to switch on automatically function is as an on/off when removed from the switch. Together with your charger. If this function is not hearing care professional, configured, firmly press and you can decide if it also... -
Page 12: Connectivity Overview
2 minutes. TV Connector connected to TV* On your device (e.g. a phone), ensure that Bluetooth® Phonak RemoteControl wireless technology is enabled and search for Bluetooth® enabled devices in the connectivity setting menu. Switch on both hearing aids. -
Page 13: Phone Calls
Bluetooth wireless technology, specific to some of transmitted back to the phone. the most popular phone manufacturers, go to: https://www.phonak.com/com/en/support.html Your voice 11.2 Connecting to the device After your hearing aids have been paired to your device, they will automatically connect again when switched on. - Page 14 12.1 Making a call 12.2 Accepting a call Enter the phone number and press the dial button. When receiving a call, an incoming-call notification will You will hear the dialing tone through your hearing aids. be heard in the hearing aid. The call can be accepted by a Your voice is picked up by the hearing aid microphones short press on the upper or lower part of the multi- and transmitted to the phone.
- Page 15 12.3 Ending a call 12.4 Rejecting a call A call can be ended by a long press on the upper or lower An incoming call can be rejected by a long press on the part of the multi-function button on the hearing aid upper or lower part of the multi-function button on the (more than 2 seconds) or directly on your phone.
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Page 16: Flight Mode
13. Flight mode Your hearing aids operate between 2.4 GHz–2.48 GHz If the hearing aid is turned off, proceed to Step 2. frequency range. When flying some operators require all If the hearing aid is on, turn it off devices to be switched into flight mode. Entering flight by pressing and holding the lower mode will not disable normal hearing aid functionality, part of the button for 3 seconds,... -
Page 17: Rebooting Your Hearing Aid
14. Rebooting your hearing aid 13.2 Exit flight mode Use this technique if your hearing aid is in an error state. This will not remove or delete any program or settings. To enable the wireless function and exit flight mode in each hearing aid: Switch the hearing aid off and Press the lower part of the multi-function button for at... -
Page 18: Myphonak App Overview
Please ensure to use, charge, transport and store the hearing aids and the charger according to the following conditions: To install the myPhonak app, scan the code Terra+ RIC-R and Charger Charging and Transport Storage operating Temperature +5 to +40 °C... -
Page 19: Care And Maintenance
17. Care and maintenance Expected Service Life: These hearing aids are classified as IP68. This means that they are water and dust resistant and designed to The hearing aids and the compatible charger have the withstand daily life situations. They can be worn in the expected service life of five years. -
Page 20: General Information
General information Daily Hearing aid: Inspect the earpiece for earwax and moisture Before using hair spray or applying cosmetics, you should remove your hearing aid from your ear, because these deposit and clean the surfaces with a lint-free cloth. Never products may damage it. -
Page 21: Exchanging The Earwax Protection
18. Exchanging the earwax protection 18.1 Regular receiver with dome Your hearing aid is equipped with an earwax protection to protect the speaker from earwax damage. 18.1.1 Removing the earpiece from the speaker Please check the earwax protector regularly and exchange it if it looks dirty or if the hearing aid volume or sound quality is reduced. - Page 22 18.1.2 Exchanging the earwax protection with CeruStop To replace the earwax protector on the receiver, only use the wax filter tool that was recommended by your To insert the new earwax hearing care professional (see page 3). protector, gently push the insertion side of the exchange tool straight into the hole of the speaker until the outer ring is...
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Page 23: Service And Warranty
19. Service and warranty 18.1.3 Attaching the earpiece to the speaker Local warranty Please ask the hearing care professional where you Hold the speaker in one hand purchased your hearing aids and charger about the and the earpiece in the other. terms of the local warranty. -
Page 24: Compliance Information
2014/53/EU. professional in their office. The full text of the EU Declaration of Conformity can be obtained from the manufacturer or the local Phonak Serial numbers representative whose address can be taken from the Hearing aid left side: list on https://www.phonak.com/en-int/certificates... - Page 25 The wireless models listed on page 2 are certified under: This device has been tested and found to comply with Terra+ RIC-R the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules and ICES-003 of Industry Canada.
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Page 26: Electromagnetic Immunity
Electromagnetic immunity Radio information of your wireless hearing aid Immunity IEC60601-1-2 Compliance Level Antenna type Resonant loop antenna Test Test Level Operation frequency 2.4 GHz – 2.48 GHz Modulation GFSK, Pi/4 DPSK, GMSK Electrostatic +/- 8 kV contact +/- 8 kV contact Discharge Radiated power <... -
Page 27: Information And Description Of Symbols
21. Information and description of symbols Immunity IEC60601-1-2 Compliance Level Test Test Level With the CE symbol, Sonova AG confirms Rated power frequency that this product – including accessories – 30 A/m 30 A/m magnetic 50 Hz or 60 Hz 50 Hz or 60 Hz meets the requirements of the Medical fields IEC... - Page 28 Indicates the medical device manufacturer, as This symbol indicates that it is important defined in the Medical Devices Regulation for the user to pay attention to the relevant (EU) 2017/745. warning notices in these user guides. Indicates the date when the medical device Important information for handling and was manufactured.
- Page 29 This symbol indicates that it is important for Ingress Protection Rating. IP68 rating the user to pay attention to the relevant indicates that the hearing aid is water and warning notices related to batteries in these dust resistant. It survived continuous user guides.
- Page 30 Symbols applicable to the European power supply only Indicates the range of atmospheric pressure to which the medical device can be safely exposed. Power supply with double isolation. During transportation keep dry. Device designed for indoor use only. This symbol indicates a device that is not safe to use in magnetic resonance (MR) Safety isolating transformer, short circuit environment (e.g.
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Page 31: Troubleshooting
Charge hearing aid (chapter 4). Volume too loud. Decrease volume if volume control Button was inadvertently Perform step 2 of the rebooting available (chapter 8). deactivated by pressing the process (chapter 14). button longer than 15 seconds. Please check https://www.phonak.com/en-int/support for further information. - Page 32 Cause What to do Cause What to do Problem: Problem: Indicator light on hearing aid does not light up when Indicator light on hearing aid does not switch on when hearing aid placed in charging slots. hearing aid is removed from charger. Hearing aid not inserted Insert hearing aid correctly into the “Auto On”...
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Page 33: Important Safety Information
If the problem persists, contact your hearing care Charger: The intended patient population is the user of the professional for assistance. compatible hearing aids Please check https://www.phonak.com/en-int/support for further information. - Page 34 Intended user: • Neural hearing loss ( i.e. retro-cochlear pathologies Hearing aids: Intended for people with hearing loss using a such as absent / non-viable auditory nerve) hearing aid and their caregivers. A hearing care professional is responsible for adjusting the hearing aid. Charger: Please note contraindications are not derived from the charger, but from the compatible hearing aids.
- Page 35 • Other abnormalities which the hearing care hearing aid systems subject to the following professional believes are of medical concern considerations: Special care should be exercised in selecting and fitting a • The recommendation will not have any adverse hearing aid whose maximum sound pressure level exceeds effects on the patients health or general well 132 decibels (dB) because there may be risk of impairing the being;...
- Page 36 Side effects: organic conditions. Infrequent use of a hearing aid does not Hearing aid: Physiological side-effects of hearing aids like permit a user to attain full benefit from it. tinnitus, dizziness, wax build-up, too much pressure, sweating or moisture, blisters, itching and/or rashes, The use of a hearing aid is only part of hearing habilitation plugged or fullness and their consequences like headache and may need to be supplemented by auditory training and...
- Page 37 23.1 Hazard warnings Do not place these rechargeable devices in your checked-in Do not use the hearing aids and charging accessories in luggage when traveling by plane as they contain lithium-ion explosive areas (mines or industrial areas with danger of batteries.
- Page 38 Hearing programs in the directional microphone mode reduce The following is only applicable for persons with active background noises. Please be aware that warning signals or implantable medical devices (i.e. pacemakers, defibrillators, noises coming from behind, e. g. cars, are partially or entirely etc.): suppressed.
- Page 39 Hearing aids should not be fitted with domes / wax protection Do not remove receiver cables from the hearing instruments. If systems when used by clients with perforated eardrums, removal or exchange is required it is recommended to contact inflamed ear canals or otherwise exposed middle ear cavities. the hearing care professional.
- Page 40 Ship the rechargeable devices according to local regulations as If any part of your hearing aid, like the eartip, gets stuck in the devices contain lithium-ion batteries. For shipping, they your ear, and you can’t easily remove it with your fingers, get are classified as dangerous goods.
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Page 41: Information On Product Safety
23.2 Information on product safety Protect your hearing aid and charging accessories Charger and power supply must be protected against shocks. from heat and sunlight (never leave near a window or in the If the charger or power supply is damaged after a shock, the car). - Page 42 Notes Only use approved charger described in this user guide for charging your hearing aids, otherwise the devices may be damaged. Make sure that you always completely dry your hearing aid after use. Store the hearing aid in a safe, dry and clean place. The hearing aids are water resistant and not waterproof.
- Page 43 Notes Notes...
- Page 44 Your hearing care professional: Australian Sponsor: Sonova Deutschland GmbH Sonova Australia Pty Ltd Max-Eyth-Strasse 20 12 Inglewood Place, 70736 Fellbach-Oeffingen Norwest NSW 2153 Germany Australia Manufacturer: Sonova AG Laubisrütistrasse 28 CH-8712 Stäfa Switzerland www.phonak.com...
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