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Programme duration does not count-
down. (*)
• There is unbalanced load in the product.
>>> Automatic unbalanced load detection
system is activated due to the unbal-
anced distribution of the laundry in the
product.
Product does not switch to spinning
step. (*)
• There is unbalanced load in the product.
>>> Automatic unbalanced load detection
system is activated due to the unbal-
anced distribution of the laundry in the
product.
• The product will not spin if water is not
drained completely. >>> Check the filter
and the draining hose.
• Excessive foam has occurred and auto-
matic foam absorption system has been
activated due to too much detergent us-
age. >>> Use recommended amount of
detergent.
Washing performance is poor: Laundry
turns gray. (**)
• Insufficient amount of detergent has
been used over a long period of time. >>>
Use the recommended amount of deter-
gent appropriate for water hardness and
the laundry.
• Washing has been made at low temperat-
ures for a long time. >>> Select the
proper temperature for the laundry to be
washed.
• Insufficient amount of detergent is used
with hard water. >>> Using insufficient
amount of detergent with hard water
causes the soil to stick on the cloth and
this turns the cloth into gray in time. It is
difficult to eliminate graying once it hap-
pens. Use the recommended amount of
detergent appropriate for water hardness
and the laundry.
• Excessive amount of detergent is used.
>>> Use the recommended amount of de-
tergent appropriate for water hardness
and the laundry.
Washing performance is poor: Stains
persist or the laundry is not whitened.
(**)
• Insufficient amount of detergent is used.
>>> Use the recommended amount of de-
tergent appropriate for water hardness
and the laundry.
• Excessive laundry is loaded in. >>> Do
not load the product in excess. Load with
amounts recommended in the "Pro-
gramme and consumption table".
• Wrong programme and temperature were
selected. >>> Select the proper pro-
gramme and temperature for the laundry
to be washed.
• Wrong type of detergent is used. >>> Use
original detergent appropriate for the
product.
• Excessive amount of detergent is used.
>>> Put the detergent in the correct com-
partment. Do not mix the bleaching agent
and the detergent with each other.
Washing performance is poor: Oily
stains appeared on the laundry. (**)
• Regular drum cleaning is not applied. >>>
Clean the drum regularly. For this proced-
ure, see Cleaning the Loading Door and
the Drum [} 31]
Washing performance is poor: Clothes
smell unpleasantly. (**)
• Odours and bacteria layers are formed on
the drum as a result of continuous wash-
ing at lower temperatures and/or in short
programmes. >>> Leave the detergent
drawer as well as the loading door of the
product ajar after each washing. Thus, a
humid environment favourable for bac-
teria cannot occur in the machine
Colour of the clothes faded. (**)
• Excessive laundry was loaded in. >>> Do
not load the product in excess.
• Detergent in use is damp. >>> Keep deter-
gents closed in an environment free of
humidity and do not expose them to ex-
cessive temperatures.
EN / 35
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