Troubleshooting - Beurer BM 64 Instructions For Use Manual

Designation
Universal cuff
Mains adapter (EU)
Mains adapter (UK)

9. TROUBLESHOOTING

Error Possible
message cause
Unable to re-
cord a pulse.
The measured
blood pressure
is outside the
measurement
range.
There is a
pneumatic
system error.
Item number and/
or order number
164.503
072.78
072.79
Solution
Please wait one minute and
repeat the measurement.
Ensure that you do not
speak or move during the
measurement.
Repeat the measurement.
Ensure that the cuff line is
correctly connected and
that you do not move or
speak.
Error Possible
message cause
An error oc-
curred during
the measure-
ment.
The inflation
pressure is
higher than
300 mmHg.
There is a
system error.
There are
problems with
the connection
between the
smartphone/
tablet and the
app.
40
Solution
Please wait one minute and
repeat the measurement.
Ensure that you do not
speak or move during the
measurement.
Please take another meas-
urement to check whether
the cuff can be correctly
inflated. Make sure that
neither your arm nor other
heavy objects are pressing
on the line, and that the line
is not bent.
If this error message
appears, please contact
Customer Services.
Switch off the main unit,
close the app and first
deactivate Bluetooth ® on
your smartphone/tablet
before reactivating the
function. Try to establish
the connection again.