Grundfos ALPHA CS Installation And Operating Instructions Manual page 25

Limited consumer warranty
1. Limited consumer warranty
This Limited Warranty is provided for Consumer Products sold in the United States only and applies to
Consumer Transactions as defined in and applicable under the Magnusson-Moss Warranty Act and any
other applicable Federal and/or State laws. In case of non-Consumer Products, please refer to Grundfos'
warranty terms defined in clause 10 of Grundfos US Terms and Conditions of Sale of Product and
Services available at https://www.grundfos.com/legal/grundfos-customer-terms/usa-grundfos-general-
terms-for-sales-of-products-and-services
This Limited Warranty gives you specific legal rights, and you may also have other rights which
vary from State to State.
New products manufactured by Grundfos are warranted to the original purchaser only and are to be free
from defects in design, material and workmanship under normal use and service for no greater than a
period of thirty (30) months from the date of manufacture which is set forth on the product's nameplate
and on the product's packaging or the minimum period required by the applicable State law. For New
Jersey, the applicable period is one year from the date of purchase.
The warranty period for replacement products, parts and components expires thirty (30) months from the
original date of manufacture of the product originally purchased, unless a longer period is required under
the applicable State law. For New Jersey, the warranty period for replacement products, parts and
components expires one year from the original date of purchase of the product, not the date of
replacement.
Products sold by Grundfos that are manufactured by others are not covered by this warranty.
Note that when purchasing a Grundfos product online, it is important to check the date of
manufacture and the duration of the warranty with the seller as the product might no longer be
covered under this Limited Warranty.
When a product is subject to this Limited Warranty a purchaser should contact the seller from
which it purchased the product to make a claim.
If the seller of a product is no longer in business, the purchaser should contact a Grundfos Authorized
Service Partner, which can be found at www.grundfos.com/us under > Support > Contact Service.
As part of making a claim, a purchaser shall return a defective product at the purchaser's cost, to the
extent allowed by applicable law, along with proof of purchase and an explanation of the defect, date the
defect occurred and circumstances surrounding the defect. For New Jersey there is no prohibition on
returning a defective product at a purchaser's cost. If Grundfos is required by applicable State law to pay
for the cost of shipment under applicable State law, then a purchaser should contact a Grundfos
Authorized Service Partner to arrange for shipment. A purchaser also needs to promptly respond to
Grundfos as to any inquiries regarding a warranty claim.
Grundfos' liability under this Limited Warranty to purchaser is limited to the repair or replacement
of a product (at Grundfos' decision) that is the sole and exclusive remedy for purchaser to the
extent permissible by applicable law. For New Jersey this limitation is permissible.
This warranty does not cover the following: ordinary wear and tear; use of a product for applications for
which it is not intended; use of a product in an unsuitable environment; modifications, alterations or repair
undertaken by anyone not acting with Grundfos' written authorization; failure to follow Grundfos'
instructions, operations manuals, any other guidelines or good industry practice; use of faulty or
inadequate ancillary equipment in combination with a product; application of spare or replacement parts
not provided or authorized by Grundfos; accidental or intentional damage or misuse of a product.
The time period for making a claim under the implied warranty of merchantability and implied warranty of
fitness are limited to the same time period as provided by this warranty to the extent permissible by
applicable law. For residents of New Jersey, this limitation is permissible, but note that some states do
not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
Grundfos shall not be liable for any incidental and consequential damages in connection with a
product to the extent permissible by applicable law. For residents of New Jersey, this limitation is
permissible, but note that some states do not allow limitations of incidental or consequential damages, so
the above limitation may not apply to you.
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