Ximeta NetDisk Mini MNC10-40 User Manual page 36

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NetDisk User Manual
15. I keep getting Autoplay when I plug in NetDisk.
Create a blank text file in the root directory of your NetDisk and name it "autorun.inf". Place this in
the root directory of your NetDisk drive letter in "My Computer."
16. I installed drivers for Windows 98SE and get disconnected when transferring large files.
Windows 98SE can only read FAT32 file systems. Unfortunately, FAT32 comes with a limitation on
single large files transfers up to 4GB. This is a file system limitation. Please check our website for
updates on the Win98SE drivers.
17. I click on my files and get "Access Denied." What should I do?
If you are using Windows XP Professional, open My Computer-> go to Tools-> Folder options-> click
on the View tab and at the bottom uncheck the "Enable Simple File Sharing" box. Then continue to
the instructions below: If you are using Windows XP Home (plug in via USB): Then restart and
hold F8 during bootup to go into Safe Mode. Once in Safe Mode, please follow instructions below:
Windows 2000 Computers: Open "My Computer," right click on the NetDisk drive letter and go to
Properties. Click on the Security Tab and then the Advanced button. If the Everyone group is miss-
ing, please add the group and give it Full Control permissions. Then click on the Owner tab and at
the bottom, change the owner to Administrators. If you are asked to replace permissions on all sub-
directories, say YES. You should now be able to access contents. This is related to the Operating
System's security features.
18. I keep getting "Internal Error; Update Failed." What does this mean?
Update to Netdisk's latest drivers to see if that fixes the problem. The NetDisk Administrator may
have started too early. Try removing it from your startup folder located at Start>Programs>Startup.
Then manually run the program to see if it still occurs.
19. Using Windows file sharing function, after reboot, share gets lost. Is there any work around?
Create a batch file and place it in your startup folder. To create batch file: Open Notepad application
and type in "net share sharename=DriveLetter:path" (For example net share NetDisk=F:). Save the
file as a .bat extension (For example, "NetDisk.bat").
20. I have installed the Mac Drivers but NetDisk will not mount.
Please check the following: Make sure that it is formatted to a file system that your Mac can recog-
nize. When plugged in via NDAS (Ethernet), try enabling Read Only mode and reboot your Mac. If
you get a popup after rebooting, click "Initialize." It should show up on your desktop as a Hard Drive.
You can then change NetDisk to Read/Write mode later, if needed.
Try plugging it in via USB to see if it is recognized. If it still does not work try reinstalling the
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Mac drivers from the Download Center.
If you are using a Windows computer as well, then connect it to a Windows computer and run
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the chkdsk utility.
To do this: Open up Command Prompt and run "chkdsk" for the NetDisk drive. Go to Start ->
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Run -> type in "cmd" without the quotation marks. Then type in "chkdsk NetDisk / DriveLetter: /
F" For example, if your NetDisk shows up as drive letter E: in My Computer, you would type in
the following: chkdsk E: /F After running chkdsk and it still does not mount, then try formatting
the NetDisk again and retry mounting drive.
XIMETA, Inc
NetDisk Direct Attached Storage / NDAS
36
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www.XIMETA.com