Ximeta NetDisk Mini MNC10-40 User Manual page 31

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NetDisk User Manual
3. My NetDisk shows up as a Black Dot.
Please check the following: power cable is plugged in tightly, there is a blinking LED where it is con-
nected to (switch), dip switches (if any) are in the down position, and that any firewall/antivirus soft-
ware are disabled before installing. The latest versions of antivirus software have script blocking.
Please ensure this feature is disabled before continuing.
You might also need to enable NetDisk protocol and programs to run. Even after you have done
these steps, it is still possible that the firewall/antivirus software will block access. If it still does not
work, uninstall the firewall/antivirus software, reboot, and reinstall our software. If it succeeds, then
you can re-install the antivirus/firewall software afterwards.
If using Wireless connection, please make sure that you are connected to the wireless router and
that you have a strong signal. Try going to your wireless router's website to check for the latest firm-
ware and also check for the latest drivers for your wireless card.
4. I have installed drivers for Windows 98SE and keep getting disconnected when transferring
large files.
Windows 98SE can only read FAT32 file systems. Unfortunately, FAT32 comes with a limitation on
single large files transfers up to 4GB. This is a file system limitation. Please also check our website
for updates on the Win98SE drivers.
5. I have just installed NetDisk, why does NetDisk show up as a red color?
Try unplugging your NetDisk's power cord, wait about 10 seconds, and plug it back in. If this doesn't
work, try restarting your computer as well.
6. When adding NetDisk to my computer, why does the "ADD" button stay gray?
You may not have entered all the alpha-numeric values correctly. There are no letter "O"s; please
verify that you have used the number "0" (zero) for anything resembling an "O." Also, check your
other letters as well; two V's may look like a W. Start by entering only the NetDisk ID. The ADD but-
ton should not be grayed out if the correct ID is entered. Once it is not grayed out, proceed to add
the Write Key as well if you want read-write access. Also make sure that there are 20 characters for
the NetDisk ID, not including the Write Key.
USB
1. I have plugged in NetDisk to my USB port and cannot see NetDisk in My Computer.
Make sure both dip switches on the back of NetDisk (if any) are in the "UP" position (Power off Net-
Disk completely before doing so). Or, plug NetDisk into a different USB port on your PC. Or try us-
ing a different USB cable.
With Windows ME/2000/XP and MAC, NetDisk uses the Operating System's built-in USB drivers,
therefore, no software is necessary. If you are using Windows98SE, please check our website for
the latest USB drivers. www.XIMETA.com.
If using Windows98SE/ME, and MAC, make sure that NetDisk is formatted to the supported files
system. Windows Me requires FAT32. Mac has its own file system, but also supports FAT32. It is up
to you to choose the appropriate one.
XIMETA, Inc
NetDisk Direct Attached Storage / NDAS
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www.XIMETA.com