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Dell PowerEdge R360 578V4 Installation And Service Manual
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Dell PowerEdge R360 578V4 Installation And Service Manual

Dell PowerEdge R360 578V4 Installation And Service Manual

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Dell PowerEdge R360
Installation and Service Manual
Regulatory Model: E77S
Regulatory Type: E77S002
June 2024
Rev. A01
Questo manuale d'istruzione è fornito da trovaprezzi.it. Scopri tutte le offerte per
R360 578V4
o cerca il tuo prodotto tra le
migliori offerte di Server
Dell PowerEdge

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Summary of Contents for Dell PowerEdge R360 578V4

  • Page 1 Questo manuale d’istruzione è fornito da trovaprezzi.it. Scopri tutte le offerte per Dell PowerEdge R360 578V4 o cerca il tuo prodotto tra le migliori offerte di Server Dell PowerEdge R360 Installation and Service Manual Regulatory Model: E77S Regulatory Type: E77S002 June 2024...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2024 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
  • Page 3 Contents Chapter 1: About this document....................7 Chapter 2: PowerEdge R360 system overview................8 Front view of the system..............................8 Rear view of the system..............................9 Inside the system................................11 Locating the Express Service Code and Service Tag....................12 System information labels..............................12 Rail sizing and rack compatibility matrix........................16 Chapter 3: Technical specifications.....................
  • Page 4 Integrated Devices..............................36 Serial Communication..............................38 System Profile Settings............................. 39 System Security................................39 Redundant OS Control............................... 44 Miscellaneous Settings...............................44 Dell Lifecycle Controller..............................45 Embedded system management..........................45 Boot Manager..................................45 PXE boot..................................... 45 Chapter 6: Minimum to POST ..................... 46 Minimum configuration to POST ..........................46 Configuration validation..............................46...
  • Page 5 Removing a drive blank.............................. 66 Installing a drive blank..............................67 Removing a drive carrier............................68 Removing the drive from the drive carrier......................68 Installing a drive into the drive carrier........................69 Installing a drive carrier.............................. 70 Removing a 2.5-inch drive from a 3.5-inch drive adapter..................71 Installing a 2.5-inch drive into a 3.5-inch drive adapter..................72 System memory.................................
  • Page 6 Chapter 11: Using system diagnostics..................128 Dell Embedded System Diagnostics..........................128 Running the Embedded System Diagnostics from Boot Manager..............128 Running the Embedded System Diagnostics from the Dell Lifecycle Controller........128 System diagnostic controls............................. 129 Chapter 12: Getting help......................130 Recycling or End-of-Life service information......................130 Contacting Dell Technologies............................
  • Page 7 About this document This document provides an overview about the system, information about installing and replacing components, diagnostic tools, and guidelines to be followed while installing certain components. About this document...
  • Page 8 All instances of SAS, SATA drives are referred to as drives in this document, unless specified otherwise. CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. Topics: •...
  • Page 9 Table 1. Features are available on the front of the system for a 3.5-inch drive system (continued) Item Ports, panels, and slots Icon Description Right control panel Contains the Power button, USB 2.0 port and iDRAC direct Micro USB port Figure 2. Front view of 8 x 2.5-inch drive system Table 2.
  • Page 10 Table 3. Features available on the rear of the system (continued) Item Ports, panels, or slots Icon Description NIC ports The NIC ports that are integrated on the system board provide network connectivity. PCIe expansion riser card slot The expansion card riser enables you to connect PCI Express expansion cards.For more information, see the...
  • Page 11 This port is USB 2.0- compliant. Dedicated iDRAC Ethernet Enables you to remotely port access iDRAC. For more information, see the Integrated Dell Remote Access Controller User's Guide at PowerEdge Manuals. VGA port Enables you to connect a display device to the system.
  • Page 12 The Mini Enterprise Service Tag (MEST) label is on the rear of the system that includes the Service Tag (ST), and Express Service Code (Exp Svc Code). The Exp Svc Code is used by Dell to route support calls to the appropriate personnel.
  • Page 13 Figure 7. System touchpoints Figure 8. Jumper settings PowerEdge R360 system overview...
  • Page 14 Figure 9. Electrical overview PowerEdge R360 system overview...
  • Page 15 Figure 10. Mechanical overview PowerEdge R360 system overview...
  • Page 16 Figure 11. Quick Resource Locator Rail sizing and rack compatibility matrix For specific information about the rail solutions compatible with your system, see the Dell Enterprise Systems Rail Sizing and Rack Compatibility Matrix. The document provides the information that is listed below: ●...
  • Page 17 Technical specifications The technical and environmental specifications of your system are outlined in this section. Topics: • Chassis dimensions • System weight • Processor specifications • PSU specifications • Cooling fan specifications • Supported operating systems • System battery specifications •...
  • Page 18 Chassis dimensions Figure 12. Chassis dimensions Table 4. PowerEdge R360 chassis dimensions  Drives 8 drives 2.5 - 482.0 mm (18.976 434.0 mm 42.8 mm With bezel 483.82 mm 512.53 mm inch inches) (17.086 (1.685 inches) 35.6 mm (1.401 (19.048 inches) (20.178 inches) inches)Without...
  • Page 19 Table 5. PowerEdge R360 system weight (continued) System configuration Maximum weight (with all drives/SSDs) 3.5 inch drives 13.23 kg (29.17 pounds) A server without drives and PSU 2.5 inch drives 8.36 kg (18.45 pounds) installed 3.5 inch drives 9.01 kg (19.88 pounds) Processor specifications Table 6.
  • Page 20 Figure 13. PSU power cord Table 8. PSU power cords  Form factor Output Power cord Redundant 60 mm 600 W C13 /C14 (inlet) 700 W Cooling fan specifications The PowerEdge R360 system supports up to a maximum of four fans, three Brickfielder (BF), and one High performance (HPR) cooling fan based on the system configuration.
  • Page 21 Supported operating systems The PowerEdge R360 system supports the following operating systems: ● Canonical Ubuntu Server LTS ● Microsoft Windows Server with Hyper-V ● Red Hat Enterprise Linux ● SUSE Linux Enterprise Server ● VMware ESXi For more information, go to support.
  • Page 22 NOTE: The operating speed of the memory will be reduced due to processor limitation. For more information, refer R360 Technical Guide at PowerEdge Manuals Storage controller specifications The PowerEdge R360 system supports the following controller cards with a maximum of one internal controller and one external controller: Table 13.
  • Page 23 Table 14. NIC port specification for the system  Feature Specifications 1 Gb x 2 Network Card 1 GbE x 4, 10 GbE x 2, 10 GbE x 4 Serial connector specifications The PowerEdge R360 system supports one serial port on the system board, which is Data Terminal Equipment (DTE), 16550- compliant .
  • Page 24 Environmental specifications NOTE: For additional information about environmental certifications, refer to the Product Environmental Datasheet located with the Documentation on Dell Support. Table 17. Continuous Operation Specifications for ASHRAE A2  Allowable continuous operations Temperature range for altitudes <= 900 m (<= 10–35°C (50–95°F) with no direct sunlight on the equipment...
  • Page 25 ● CPU TDP greater than 80 W is not supported. ● BOSS-N1 (M.2) module is not supported. ● A2 GPU card is not supported. ● Non-Dell qualified peripheral cards and/or peripheral cards greater than 25 W are not supported. ● Two PSUs are required in redundant mode. Technical specifications...
  • Page 26 Thermal restriction matrix Table 23. Processor and heat sink matrix  Heat sink Configuration No 1U HSK All configurations Table 24. Label reference  Label Description Standard Low profile Full height Table 25. Thermal restriction matrix  Configuration 3 Configuration 2 Configuration 1 2.5 inch and 3.5 2.5 inch and 3.5 Ambient...
  • Page 27 Table 27. Fan Location (continued) Chassis Configuration Fan Quantity Fan Location 2.5 inch and 3.5 inch Drives With N1-BOSS Module Fan 1 (Silver), Fan 2, Fan 3, Fan 4 2.5 inch and 3.5 inch Drives Without Riser and N1- BOSS Fan 2, Fan 3, Fan 4 Module Technical specifications...
  • Page 28 Initial system setup and configuration This section describes the tasks for initial setup and configuration of the Dell system. The section also provides general steps to set up the system and the reference guides for detailed information. Topics: • Setting up the system •...
  • Page 29 For more information about installation and how-to videos for operating systems supported on PowerEdge systems, Supported Operating Systems for Dell PowerEdge systems. Options to download drivers and firmware You can download the firmware from the Dell support site. For information about downloading firmware, see the Downloading drivers and firmware section.
  • Page 30 Ensure that you clear the web browser cache before downloading the drivers and firmware. Steps 1. Go to Drivers. 2. Enter the Service Tag of the system in the Enter a Dell Service Tag, Dell Product ID or Model field, and then press Enter. NOTE: If you do not have the Service Tag, click Browse all products, and navigate to your product.
  • Page 31 You can manage basic settings and features of a system without booting to the operating system by using the system firmware. Options to manage the pre-operating system applications You can use any one of the following options to manage the pre-operating system applications: ● System Setup ● Dell Lifecycle Controller ● Boot Manager ● Preboot Execution Environment (PXE) Topics: •...
  • Page 32 Specify the FRM percentage by using the Fault Resilient Mode Memory Size[%] feature. When Dell NUMA Fault Resilient Mode (FRM) is enabled, a percentage of the installed memory in every NUMA...
  • Page 33 Table 33. Memory Settings details (continued) Option Description hypervisors for host virtualization resilience. Specify the FRM percentage by using the Fault Resilient Mode Memory Size[%] feature. Current State of Memory Operating Mode Specifies the current state of the memory operating mode. Memory training When option is set to Fast and memory configuration is not changed, the system uses previously saved memory training parameters to train...
  • Page 34 Table 35. Port n  (continued) Options Descriptions Capacity Specifies the total capacity of the drive. This field is undefined for removable media devices such as optical drives. Boot Settings You can use the Boot Settings screen to set the boot mode to either BIOS or UEFI. It also enables you to specify the boot order.
  • Page 35 Choosing system boot mode System Setup enables you to specify one of the following boot modes for installing your operating system: ● UEFI boot mode (the default), is an enhanced 64-bit boot interface. If you have configured your system to boot to UEFI mode, it replaces the system BIOS.
  • Page 36 Table 40. HTTP Device n Settings details (continued) Option Description VLAN Enables Vlan for HTTP device. This option is set to Enable or Disable. This option is set to Disable by default. VLAN ID Shows the Vlan ID for the HTTP device Vlan Priority Shows the Vlan Priority for the HTTP device.
  • Page 37 Table 43. Integrated Devices details  Option Description User Accessible USB Ports Configures the user accessible USB ports. Selecting Only Back Ports On disables the front USB ports; selecting All Ports Off disables all front and back USB ports. This option is set to All Ports On by default. The USB keyboard and mouse still function in certain USB ports during the boot process, depending on the selection.
  • Page 38 Table 43. Integrated Devices details (continued) Option Description for control. When this option is set to boot driver disabled, both the Option ROM and UEFI driver from the slot will not run during POST. The system will not boot from the card and its pre-boot services will not be available. However, the card is available to the operating system.
  • Page 39 System Profile Settings To view the System Profile Settings screen, power on the system, press F2, and click System Setup Main Menu > System BIOS > System Profile Settings. Table 45. System Profile Settings details  Option Description System Profile Sets the system profile. If you set the System Profile option to a mode other than Performance Per Watt (DAPC), the BIOS automatically sets the rest of the options.
  • Page 40 Table 46. System Security details  Option Description CPU AES-NI Improves the speed of applications by performing encryption and decryption by using the Advanced Encryption Standard Instruction Set (AES-NI). This option is set to Enabled by default. System Password Sets the system password. This option is set to Enabled by default and is read-only if the password jumper is not installed in the system.
  • Page 41 Table 48. System Security details (continued) Option Description AC Power Recovery Sets how the system behaves after AC power is restored to the system. This option is set to Last by default. NOTE: The host system will not power on up until iDRAC Root of Trust (RoT) is completed, host power on will be delayed by minimum 90 seconds after the AC applied.
  • Page 42 Table 48. System Security details (continued) Option Description Deployed Mode Deployed Mode is the most secure mode. In Deployed Mode, PK must be installed and the BIOS performs signature verification on programmatic attempts to update policy objects. Deployed Mode restricts the programmatic mode transitions. Secure Boot Policy Summary Specifies the list of certificates and hashes that secure boot uses to authenticate images.
  • Page 43 NOTE: Password protection does not take effect until the system reboots. Using your system password to secure your system About this task If you have assigned a setup password, the system accepts your setup password as an alternate system password. Steps 1.
  • Page 44 Enables or disables the F1/F2 prompt on error. This option is set to Enabled by default. The F1/F2 prompt also includes keyboard errors. Dell Wyse P25/P45 BIOS Access Enables or disables the Dell Wyse P25/P45 BIOS Access. This option is set to Enabled by default. Power Cycle Request Enables or disables the Power Cycle Request.
  • Page 45 Dell Lifecycle Controller Dell Lifecycle Controller (LC) provides advanced embedded systems management capabilities including system deployment, configuration, update, maintenance, and diagnosis. LC is delivered as part of the iDRAC out-of-band solution and Dell system embedded Unified Extensible Firmware Interface (UEFI) applications.
  • Page 46 ● System board + FIO card (Right control panel) Configuration validation The new generation of Dell systems have added interconnect flexibility and advanced iDRAC management features to collect precise system configuration information and report configuration errors. When the system is powered on, information about installed cables, risers, backplanes, power supplies, floating card (fPERC, adapter PERC , BOSS), and processor is obtained from the CPLD and backplane memory maps are analyzed.
  • Page 47 Table 52. Configuration validation error (continued) Error Description Possible cause and Example recommendations Comm Error A configuration element is not responding System management Comm Error: Backplane 2 to iDRAC using the management interface sideband communication while running an inventory check. Unplug AC Power, reseat the element and replace the element if the problem persists.
  • Page 48 Installing and removing system components Topics: • Safety instructions • Before working inside your system • After working inside your system • Recommended tools • Optional front bezel • System cover • Air shroud • Cooling fans • Intrusion switch •...
  • Page 49 Steps 1. Replace the system cover. 2. If applicable, install the system into the rack. For more information, see the Rail Installation Guide relevant to your system at PowerEdge Manuals. 3. Reconnect the peripherals and connect the system to the electrical outlet, and then power on the system. Recommended tools You may need some or all of the following tools to perform the removal and installation procedures: ●...
  • Page 50 Figure 14. Removing the front bezel Next steps installing the front bezel. Installing the front bezel Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working on your system. Steps 1. Align and insert the tabs on the bezel into the slots on the system. 2.
  • Page 51 Figure 15. Installing the front bezel Next steps 1. Follow the procedure listed in After working inside your system. System cover Removing the system cover Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working on your system Steps 1.
  • Page 52 Figure 16. Removing the system cover Next steps Install the system cover. Installing the system cover Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working on your system. Steps 1. Align the tabs on the system cover with the guide slots on the system. 2.
  • Page 53 Figure 17. Installing system cover Next steps 1. Follow the procedure listed in After working inside your system. Installing and removing system components...
  • Page 54 Air shroud Removing the air shroud Prerequisites CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data. 1. Follow the safety guidelines listed in Safety instructions.
  • Page 55 NOTE: Route the cable properly to prevent the cable from being pinched or crimped. 2. Lower the air shroud into the system until it is firmly seated. NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Figure 19.
  • Page 56 Figure 20. Removing cooling fan Next steps Install the cooling fan. 2. Follow the procedure listed in After working inside your system. Installing a cooling fan Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working on your system.
  • Page 57 Figure 21. Installing a cooling fan Next steps Install the air shroud. 2. Follow the procedure listed in After working inside your system. Intrusion switch Removing the intrusion switch Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working on your system.
  • Page 58 Figure 22. Removing the intrusion switch Next steps Install the intrusion switch. 2. Follow the procedure listed in After working inside your system. Installing the intrusion switch Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working on your system.
  • Page 59 Figure 23. Installing the intrusion switch 3. Connect the intrusion switch cable to the connector on the system board. NOTE: Route the cable properly when you replace it to prevent the cable from being pinched or crimped. Next steps Install the air shroud.
  • Page 60 Figure 24. 8 x 2.5-inch SAS/SATA/SSD drive backplane 1. BP_PWR_CTRL (backplane power) 2. BP_DST_SA1 (SAS/SATA connector) 3. BP_PWR_1 (backplane power and signal cable to PIB) Figure 25. 4 x 3.5-inch SAS/SATA/SSD drive backplane 1. BP_PWR_CTRL (backplane power) 2. BP_DST_SA1 (SAS/SATA connector) 3.
  • Page 61 Figure 26. Removing front drive bay backplane NOTE: To avoid damaging the backplane, ensure that you move the control panel cables from the cable routing clips before removing the backplane. Next steps Install the backplane. Installing the front drive bay backplane Prerequisites 1.
  • Page 62 Figure 27. Installing front drive bay backplane Next steps 1. Connect all the cables to the backplane. Install the drives back into their original locations. 3. Follow the procedure listed in After working inside your system. Cable routing Figure 28. Configuration 0: 4 x 3.5 inch SATA with BOSS N1 (optopnal) Installing and removing system components...
  • Page 63 NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 56. Connector descriptions for 4 x 3.5 inch SATA with BOSS N1 (optional)  Order From SL1_PCH_SA1 (system board signal BP_DST_SA1 (backplane signal connector) connector)
  • Page 64 Table 57. Connector descriptions for 4 x 3.5 inch SAS/SATA and fPERC with BOSS N1 (optional) (continued) Order From PIB (system board connector) PIB_SIG_1 (PIB signal connector) P1 (system board power connector) SYS (PIB power connector) P2 (system board power connector) CPU (PIB power connector) SIG_PWR_1(PIB power connector) BP_PWR_1 (backplane power...
  • Page 65 Figure 31. Configuration 3: -8 x 2.5 inch SAS/SATA and fPERC card with optional BOSS N1 NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 59. Connector descriptions for 8 x 2.5 inch SAS/SATA and fPERC card with optional BOSS N1  Order From J_SLOT1 (fPERC Riser)
  • Page 66 Figure 32. Configuration 4: - 8 x 2.5 inch SAS/SATA and internal PERC card NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 60. Connector descriptions for 8 x 2.5 inch SAS/SATA and internal PERC card  Order From CTRL_SRC_SA1 (adapter PERC...
  • Page 67 Steps Press the release button, and slide the drive blank out of the drive slot. Figure 33. Removing a drive blank Next steps Install the hard drive blank. Installing a drive blank Prerequisites 1. Follow the safety guidelines listed in Safety instructions.
  • Page 68 Removing a drive carrier Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working on your system. 3. Using the management software, prepare the drive for removal. NOTE: If the drive is online, the green activity or fault indicator flashes while the drive is turning off. When the drive indicators are off, the drive is ready for removal.
  • Page 69 Steps 1. Using a Phillips #1 screwdriver, remove the screws from the slide rails on the drive carrier. NOTE: If the hard drive or SSD carrier has a Torx screw, use Torx 6 (for 2.5-inch drive) or Torx 8 (for 3.5-inch drive) screwdriver to remove the drive.
  • Page 70 Figure 37. Installing a drive into the drive carrier Next steps Install a hard drive carrier. Installing a drive carrier Prerequisites CAUTION: Before attempting to remove or install a drive while the system is running, see the documentation for the storage controller card to ensure that the host adapter is configured correctly to support drive removal and insertion.
  • Page 71 Figure 38. Installing a drive carrier Removing a 2.5-inch drive from a 3.5-inch drive adapter Prerequisites NOTE: A 2.5-inch drive is installed in a 3.5-inch drive adapter, which is then installed in the 3.5-inch drive carrier. Steps 1. Using a Phillips #2 screwdriver, remove the screws from the side of the 3.5-inch drive adapter. NOTE: If the 2.5-inch drive has a Torx screw, use Torx 6 screwdriver to remove the drive from a 3.5-inch drive adapter.
  • Page 72 Figure 39. Removing a 2.5 inch drive from a 3.5-inch drive adapter Next steps Install 2.5 inch drive into 3.5 inch adapter. Installing a 2.5-inch drive into a 3.5-inch drive adapter Prerequisites 1. Follow the safety guidelines listed in Safety instructions.
  • Page 73 Figure 40. Installing a 2.5-inch drive into a 3.5-inch drive adapter System memory System memory guidelines The PowerEdge R360 system supports DDR5 ECC unbuffered DIMMs (UDIMMs). Your system memory is organized into two channels per processor (two memory sockets per channel), four memory sockets per system.
  • Page 74 Figure 41. Memory channels Memory channels are organized as follows: Table 61. Memory channels  Processor Channel A Channel B Processor 1 A1, A3 A2, A4 Table 62. Supported memory matrix  DIMM type Rank Capacity DIMM rated Operating Speed voltage and 1 DIMM per 2 DIMM per speed...
  • Page 75 General memory module installation guidelines To ensure optimal performance of your system, observe the following general guidelines when configuring your system memory. If your system's memory configuration fails to observe these guidelines, your system might not boot, stop responding during memory configuration, or operate with reduced memory.
  • Page 76 Figure 42. Removing a memory module Next steps Install the memory module. Installing a memory module Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working on your system. 3. Remove the system from the rack and place it on an ESD work bench. For more information, see the Rail Installation Guide PowerEdge manuals.
  • Page 77 Figure 43. Installing a memory module Next steps Install the air shroud. 2. Follow the procedure listed in After working inside your system. 3. To verify if the memory module has been installed properly, press F2 and navigate to System Setup Main Menu > System BIOS >...
  • Page 78 Figure 44. Removing the heat sink module Next steps If you are removing a faulty heat sink install the heatsink, if not remove the processor. Removing the processor Prerequisites WARNING: Remove the processor from processor and heat sink module (PHM) only if you are replacing the processor or heat sink.
  • Page 79 Figure 45. Removing the processor Next steps Install the processor. Installing the processor Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Remove air shroud. Remove the heatsink.
  • Page 80 CAUTION: Applying too much thermal grease can result in excess grease coming in contact with and contaminating the processor socket. NOTE: The thermal grease syringe is intended for single use only. Dispose the syringe after you use it. Figure 47. Applying thermal grease NOTE: Ensure that you install the heat sink after you install the processor.
  • Page 81 Figure 48. Applying thermal grease 3. Align the cut-off on the heat sink to the triangle system board, and then place the heat sink module on the processor socket. CAUTION: To avoid damaging the fins on the heat sink, do not press down on the heat sink fins. NOTE: Ensure that the heatsink is held parallel to the system board to prevent damaging the components.
  • Page 82 Figure 49. Installing the heat sink Next steps Install the air shroud. 2. Follow the procedure listed in After working inside your system. Expansion cards and expansion card risers NOTE: A System Event Log (SEL) event is logged if an expansion card riser is not supported or missing. It does not prevent your system from turning on.
  • Page 83 Table 65. Riser configurations: System without riser - Configuration 0 SAS/SATA   Card type Slot Priority Maximum number of cards FOXCONN (aPERC 11) Integrated slot FOXCONN (FPERC 11) Integrated slot FOXCONN (aPERC HBA11) Integrated slot FOXCONN (FPERC HBA11) Integrated slot FOXCONN (aPERC 11) Integrated slot FOXCONN (FPERC 11)
  • Page 84 Figure 50. Removing an expansion card from the riser Next steps Install the expansion card into the riser. Installing the expansion card in to the expansion card riser Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working on your system.
  • Page 85 Figure 51. Removing filler bracket from the riser 2. To Install an expansion card into the riser. a. Insert the card edge connector firmly into the expansion card connector until the card is fully seated. Figure 52. Installing expansion card into the riser Next steps Install the expansion card riser 2.
  • Page 86 Removing an expansion card riser Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working on your system. Remove air shroud. 4. Disconnect any cables that are connected to the expansion card. Steps Hold the butterfly riser by the blue touch points and lift it from the system.
  • Page 87 Figure 54. Installing the riser Next steps Install the air shroud. 2. Follow the procedure listed in After working inside your system. Optional BOSS-N1 module Removing the BOSS N1 module Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2.
  • Page 88 Figure 55. Removing the BOSS N1 M.2 module 4. Loosen and remove the single screw securing the BOSS N1 cage t the chassis floor. 5. Slide the BOSS N1 cage to the unlock position and lift from the system to remove. NOTE: The numbers on the image do not depict the exact steps.
  • Page 89 Figure 57. Removing the BOSS N1 card Next steps Install the BOSS N1 module Install the BOSS N1 blank. Installing the BOSS N1 module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.
  • Page 90 Figure 58. Installing the BOSS N1 card 3. Ailing the BOSS N1 cage with the unlock sign and slide back into the bay till it locks firmly in place. 4. Tighten the screw to secure the BOSS N1 cage to the chassis. 5.
  • Page 91 Figure 60. Installing the BOSS N1 M.2 module Next steps Install the air shroud. Install the system cover. 3. Follow the procedure listed in After working inside your system. Removing the BOSS N1 blank Prerequisites 1. Follow the safety guidelines listed in Safety instructions.
  • Page 92 Figure 61. Removing the BOSS N1 blank Next steps Install the BOSS N1 blank Install the BOSS N1 module. Installing the BOSS N1 blank Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working on your system.
  • Page 93 Figure 62. Installing the BOSS N1 blank Next steps 1. Follow the procedure listed in After working inside your system. System battery This is a service technician replaceable part only. Replacing the system battery Prerequisites WARNING: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type that is recommended by the manufacturer.
  • Page 94 Figure 63. Removing the system battery 2. To install a new system battery, hold the battery with the positive side facing up and slide it under the socket battery latch. 3. Press the battery into the connector until it snaps into place. Figure 64.
  • Page 95 PERC card Your system includes dedicated slots on the system board for PERC cards. Removing the internal PERC card Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working on your system. Remove air shroud.
  • Page 96 Steps 1. Hold the PERC card by the metal holder and align the connector to the slot on the system board. 2. Slide the PERC card into the slot till its firmly seated. 3. Install and tighten the two screws to secure the PERC card. NOTE: The numbers on the image do not depict the exact steps.
  • Page 97 Figure 67. Removing the front PERC card 3. Press the release clip and remove the cable from the PERC module. NOTE: Observe the routing of the cable as you remove it from the system. Route the cable properly when you replace it to prevent the cable from being pinched or crimped.
  • Page 98 Next steps Install the front PERC module and riser. Installing the front mounting front PERC riser and front PERC module Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working on your system.
  • Page 99 ● If the load on the active PSU falls below 20 percent, then the redundant PSU is switched to the sleep state. You can configure the hot spare feature by using the iDRAC settings. For more information about iDRAC settings, see the Integrated Dell Remote Access Controller User’s Guide available at iDRAC Manuals.
  • Page 100 Steps If you are installing a second power supply unit, remove the power supply unit blank in the bay by pulling the blank outward. CAUTION: Proper system cooling, the power supply unit blank must be installed in the second power supply unit bay in a non-redundant configuration.
  • Page 101 Removing a power supply unit Prerequisites CAUTION: The system needs one power supply unit (PSU) for normal operation. On power-redundant systems, remove and replace only one PSU at a time in a system that is powered on. 1. Follow the safety guidelines listed in Safety instructions.
  • Page 102 3. Follow the procedure listed in Before working on your system. Steps Slide the PSU into the PSU bay until the PSU is fully seated and the orange release latch snaps into place. Figure 74. Installing a power supply unit Next steps 1.
  • Page 103 Steps 1. Pull up on the plunger to disengage the PIB from the chassis floor. 2. Slide the PIB back and lift from the system . NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Figure 75.
  • Page 104 Figure 76. Installing the PIB Next steps Install the power supplu unit. Install the air shroud. 3. Follow the procedure listed in After working inside your system. System board This is a service technician replaceable part only. Removing the system board Prerequisites 1.
  • Page 105 4. Incline the system board at an angle, and lift the system board out of the chassis. Figure 77. Removing the system board Next steps Install the system board. Installing the system board Prerequisites 1. Follow the safety guidelines listed in Safety instructions.
  • Page 106 Figure 78. Installing system board Next steps 1. Replace the following: Trusted Platform Module (TPM). Internal Perc card Front PERC riser. Expansion card riser. Processor (if removed). Heatsink (if removed). Memory modules (if installed). 2. Reconnect all cables to the system board. NOTE: Ensure that the cables inside the system are routed along the chassis wall and secured using the cable securing bracket.
  • Page 107 About this task Below is a list of options/steps available: Steps 1. Restore the service tag, license, and diagnostics information, press Y 2. Navigate to the Lifecycle Controller based restore options, press N 3. Restore data from a previously created Hardware Server Profile, press F10 NOTE: When the restore process is complete, BIOS prompts to restore the system configuration data.
  • Page 108 CAUTION: The TPM plug-in module is cryptographically bound to that particular system board after it is installed. When the system is powered on, any attempt to remove an installed TPM plug-in module breaks the cryptographic binding, and the removed TPM cannot be installed on another system board. Ensure any keys you have stored on the TPM have been securely transferred.
  • Page 109 3. From the TPM Security option, select On. 4. Save the settings. 5. Restart your system. Control panel This is a service technician replaceable part only. Removing the right control panel Prerequisites 1. Follow the safety guidelines listed in Safety instructions.
  • Page 110 Installing the right control panel Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working on your system. Remove air shroud. Steps 1. Align and slide the right control panel into the slot on the system. 2.
  • Page 111 Remove air shroud. Steps 1. Disconnect the control panel cable from the connector on the system board. 2. Using the screwdriver, remove the three screws that secure the left control panel the system. 3. Holding the control panel , slide the left control panel out of the system. NOTE: Observe the routing of the cable as you remove the left control panel from the system.
  • Page 112 Figure 83. Installing the left control panel Next steps Install the air shroud. 2. Follow the procedure listed in After working inside your system. Installing and removing system components...
  • Page 113 Upgrade Kits The table lists the available After Point Of Sale [APOS] kits. Table 67. Upgrade kits  Kits Related links to service instructions Memory Installing a memory module Installing the drive GPU kit Processor Installing the processor Heat sink Installing the heatsink Storage controller card Installing the expansion car into the the expansion card riser...
  • Page 114 Table 68. BOSS-N1 module kit components (continued) Components in kit R360 (quantity) BOSS-N1 signal cable for mother board (270 mm) BOSS-N1 power cable for mother board (305 mm) NOTE: *The quantity depends on the purchase order. † NOTE: The quantity depends on the BOSS-N1 card carrier. To remove the BOSS blank : 1.
  • Page 115 Figure 85. Installing the BOSS-N1 module blank To install the BOSS-N1 module: 1. To install the BOSS-N1 module , see Install the BOSS N1 module NOTE: Refer to cable routing section for BOSS N1 cable connections. NOTE: Installing the BOSS-N1 card carrier does not require the system to be powered off. System shutdown is only required when installing the BOSS-N1 controller card module.
  • Page 116 The GPU SW kit is available for the Customer. Depending on the kit ordered, the respective components are available. CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. WARNING: Consumer-Grade GPU should not be installed or used in the Enterprise Server products.
  • Page 117 Quantity Filter Media Filter Media NOTE: To maintain optimal system health, Dell Technologies recommends checking and changing the filter media every 3-6 months. Filter media can be ordered from Dell. Before you begin, follow the safety guidelines before working inside the system instructions.
  • Page 118 Figure 87. Installing the filter bezel Next steps After installing, follow the After working inside the system instructions. Upgrade Kits...
  • Page 119 Jumpers and connectors This topic provides some basic and specific information about jumpers and switches. It also describes the connectors on the various boards in the system. Jumpers on the system board help to disable the system and reset the passwords. To install components and cables correctly, you must know the connectors on the system board.
  • Page 120 Table 72. System board jumpers and connectors (continued) Item Connector Description Riser connector Connector for the riser CPU slot Slot for CPU CPU power Power connector for CPU DIMMs DIMM connectors Power connector Power connector for system board PSU event signal cable Connector for PSU event signal cable SATA connector (SL1_PCH_SA1) SATA connector 1...
  • Page 121 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 122 System diagnostics and indicator codes The diagnostic indicators on the system front panel display system status during system startup. Topics: • Status LED indicators • System health and system ID indicator codes • iDRAC Direct LED indicator codes • NIC indicator codes •...
  • Page 123 Table 74. Status LED indicators and descriptions (continued) Icon Description Condition Corrective action the PSU, check the LED on the PSU. Reseat the PSU. voltage out of range, or a failed power supply unit (PSU) If the problem persists, see the voltage regulator).
  • Page 124 Table 75. System health and system ID indicator codes  System health and system ID indicator code Condition Solid blue Indicates that the system is powered on, is healthy, and system ID mode is not active. Press the system health and system ID button to switch to system ID mode.
  • Page 125 Table 77. NIC indicator codes (continued) NIC indicator codes Condition Link indicator is green, and activity indicator is blinking green. Indicates that the NIC is connected to a valid network at its maximum port speed, and data is being sent or received. Link indicator is amber, and activity indicator is blinking green.
  • Page 126 Table 78. PSU status indicator codes (continued) Power indicator codes Condition PSUs from previous generations of PowerEdge servers is not supported, even if the PSUs have the same power rating. This results in a PSU mismatch condition or failure to power on the system. CAUTION: If two PSUs are used, they must be of the same type and have the same maximum output...
  • Page 127 Table 79. Drive indicator codes (continued) Drive status indicator code Condition Blinks green, amber, and then powers off Indicates that there is an unexpected drive failure. Blinks amber four times per second Indicates that the drive has failed. Blinks green slowly Indicates that the drive is rebuilding.
  • Page 128 Using system diagnostics If you experience an issue with the system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test the system hardware without using additional equipment or risking data loss.
  • Page 129 System diagnostic controls Table 81. System diagnostic controls  Menu Description Configuration Displays the configuration and status information of all detected devices. Results Displays the results of all tests that are run. System health Provides the current overview of the system performance. Event log Displays a time-stamped log of the results of all tests run on the system.
  • Page 130 Dell contact information on your purchase invoice, packing slip, bill or Dell product catalog. The availability of services varies depending on the country and product, and some services may not be available in your area. To contact Dell for sales, technical...
  • Page 131 Dell. This information is used by Dell Technical Support to troubleshoot the issue. ● Proactive contact — A Dell Technical Support agent contacts you about the support case and helps you resolve the issue.
  • Page 132 This section provides information about the documentation resources for your system. To view the document that is listed in the documentation resources table: ● From the Dell support site: 1. Click the documentation link that is provided in the Location column in the table.
  • Page 133 Task Document Location Managing your system For information about systems management PowerEdge Manuals software offered by Dell, see the Dell OpenManage Systems Management Overview Guide. For information about setting up, using, OpenManage Manuals and troubleshooting OpenManage, see the Dell OpenManage Server Administrator User’s Guide.

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