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Tektronix Phaser 140 Release Note

Tektronix Phaser 140 Release Note

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Release Note
Phaser
Color Printer
Copyright © 1995 by Tektronix, Inc., Wilsonville, Oregon. Printed in the United States of America.
All rights reserved. Contents of this publication may not be reproduced in any form without
permission of Tektronix, Inc.
February 1995
140
ª
Part Number 070-9069-IA

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Summary of Contents for Tektronix Phaser 140

  • Page 1 Release Note Phaser ª Color Printer Copyright © 1995 by Tektronix, Inc., Wilsonville, Oregon. Printed in the United States of America. All rights reserved. Contents of this publication may not be reproduced in any form without permission of Tektronix, Inc.

  • Page 2: Shipping Your Printer

    Shipping your printer Follow these instructions for shipping a printer for servicing. These instructions replace those given in Appendix C of the Phaser 140 Color Printer User Manual . Does the printer power up? Remove the interface cable. Make sure the printer is turned on (if the printer powers up). If the printer does not power up, remove the power cord now.
  • Page 3 To remove an ink cartridge, lift the end of the cartridge, then pull it out. Store the cartridges individually in plastic bags to avoid spilling ink. Do not ship the ink cartridges with the printer . Phaser 140 Color Printer 9069-41...
  • Page 4 Clean the ink jets If the front panel display is working, clean the ink jets as described in this procedure. If the printer is damaged such that the ink jets cannot be cleaned, go on to ÒRemove the print head.Ó...
  • Page 5 Remove the print head Note Open the printerÕs cover. While pressing the tabs on either side of the printhead compartment cover, lift open the cover until it stops. Remove the printhead. Store the print head in a plastic bag. Do not ship the print head with the printer .
  • Page 6 Close the compartment cover by pressing down on the white marks ( ) until the coverÕs sides reach the upper part of the frame sides ( 9069-13A User Manual Release Note...
  • Page 7 Pack the printer for shipment If you have not already done so, remove the power cord. Secure the carriage with tape. Secure the top cover, the output tray, and the input tray with tape. Phaser 140 Color Printer 9069-64a 9069-61...
  • Page 8 Place the printer in its original carton, making sure that it is well cushioned with the packing materials. To obtain the appropriate shipping address and procedure: In the U.S.A. and Canada, call the Tektronix Customer Support Hotline at 1-800-835-6100 .

  • Page 9: User Manual

    User Manual Phaserª 140 Color Printer First printing October 1994 070-9069-00...
  • Page 10 Other marks are trademarks or registered trademarks of the companies with which they are associated. ¨ PANTONE * Colors generated by the Phaser 140 are four-color process simulations and may not match PANTONE-identiÞed solid color standards. Use current PANTONE Color Reference Manuals for accurate colors.
  • Page 11 Warranty Tektronix warrants that this product will be free from defects in materials and workmanship for a period of one (1) year from the date of shipment. If this product proves defective during this warranty period, Tektronix, at its option, will either repair the defective product without charge for parts and labor, or provide a replacement in exchange for the defective product.

  • Page 12: Users Safety Summary

    Users safety summary Terms in manual: CAUTION Conditions that can result in damage to the product. WARNING Conditions that can result in personal injury or loss of life. Power source: Do not apply more than 250 volts RMS between the supply conductors or between either supply conductor and ground.

  • Page 13: Table Of Contents

    Selecting a language for the front panel 2-26 Checking the printhead 2-27 Checking the registration 2-28 Installing a driver on your computer 2-30 Phaser 140 drivers and utilities diskettes 2-30 PC users: Microsoft Windows 2-30 PC users: DOS and setting up ports 2-32 Macintosh users 2-33...
  • Page 14 Print area and margins 3-24 Fonts 3-26 Resident typefaces (PostScript) 3-26 Downloading fonts 3-27 Installing Macintosh screen fonts 3-27 Printing hints 3-28 Getting the largest printed picture 3-28 How long does it take to make a print? 3-28 Phaser 140 Color Printer...
  • Page 15 Front panel displays Òprocessing dataÓ or Òwaiting for data,Ó but the file does not print 6-4 Printer doesn't appear in the Chooser (Macintosh) 6-5 Print job does not finish (the printer times out) 6-6 Media problems 6-7 Frequent paper jams 6-7...
  • Page 16 Ink on paper edge 6-12 Prints are curled 6-12 Black-and-white instead of color 6-13 The inside of the printer is soiled with ink 6-14 Ink cartridges are installed in the wrong slots 6-14 Startup page prints even though it is disabled 6-15...
  • Page 17 Expanding Your Printing System Upgrade kits B-1 Advantages of adding memory B-2 Shipping Your Printer If the printhead is operational C-1 If the printhead is not operational C-4 Regulatory Information Index User Manual...
  • Page 18 Phaser 140 Color Printer...

  • Page 19: Introduction

    Chapter Introduction The Tektronix Phaser 140 is a compact color printer that provides quality color prints on a variety of papers and transparencies. You can make color prints from a variety of software applications, because the Phaser 140 incorporates Adobe's PostScript Level 2 software (based on Adobe PostScript code revision 2013).
  • Page 20 With the standard 8 Mbytes of memory, the printer produces color prints in the following sizes: Letter (8.5 x 11 ins.) A4 (210 x 297 mm) #10 Envelope (241 x 105 mm; 9.5 x 4.125 ins.) DL Envelope (220 x 110 mm; 8.66 x 4.33 ins.) Custom page sizes from 152 x 102 mm (6 x 4 ins.) to 216 x 279 mm...

  • Page 21: Getting Set Up

    Connecting all necessary cables and turning on the printer. Selecting a language for the front panel Checking the printhead and the registration Installing a driver on your computer Using the Phaser 140 driver diskettes to install a driver on your computer (Macintosh or Windows). User Manual...

  • Page 22: Setting Up The Printer

    Power cord TekColor Care information Phaser 140 Color Printer User Manual Media sampler kit Phaser 140 Drivers and Utilities Printing Reference (manual) Tektronix Phaser 140 drivers and utilities diskettes Note Phaser 140 Color Printer This list is for the standard printer and accessories; extra memory...

  • Page 23: Registering Your Printer

    ) contains your product registration card. Be sure to Þll out the card and mail it. Sending in the registration card ensures that your printer is registered with Tektronix and that you will be sent information about upgrades, service, and accessories as it becomes available.

  • Page 24: Removing The Packing Material From The Printer

    Removing the packing material from the printer Note Remove the packing tape and remove the packing material from the input tray. Open the cover. Phaser 140 Color Printer Save all packing material in case moving or subsequent shipment is necessary. 9069-02 9069-03...
  • Page 25 Getting Set Up Remove the protective paper sheet from inside the printer. Read the sheet and observe the precautions listed on the sheet as you perform the installation. 9069-04 User Manual...

  • Page 26: Installing The Printhead

    You must install the printhead before you can start printing. Caution Observe the following precautions when handling the printhead: Caution Phaser 140 Color Printer Do not move the carriage ( ). Moving the carriage at this time could damage the printer.
  • Page 27 Caution Avoid touching the ink jets ( and damage or contamination could degrade print quality. Caution If you set the printhead down, make sure that the Þlters are facing up. Note For information on storage, refer to the printhead package. ) and Þlters ( );...
  • Page 28 To install the printhead, follow these steps: While pressing the tabs on both sides of the printhead compartment cover, lift open the cover. Remove the printhead from its plastic box. Do not touch the terminals (a). Phaser 140 Color Printer 9069-11 9069-09...
  • Page 29 Remove the tape from the printhead. Insert the printhead carefully into the compartment with the ink jets facing down and the Þlters facing out. Do not touch the terminals on the back of the printhead compartment cover (a) or on the printhead (b), as the resulting static electricity could damage the printhead.
  • Page 30 Getting Set Up Close the compartment cover by pressing down on the white marks (a) until the coverÕs sides reach the upper part of the frame sides (b). 9069-13 This completes the printhead installation. 2-10 Phaser 140 Color Printer...

  • Page 31: Installing Ink Cartridges

    Installing ink cartridges The printer uses four ink colors: cyan, magenta, yellow, and black. When you install an ink cartridge, make sure that it is in the correct location. Observe the following precautions when handling ink cartridges: Use only Tektronix ink cartridges. Use of other ink may damage the printhead or the printer and void the warranty.
  • Page 32 Holding the bottom of the plastic bag, twist the cartridge in the direction of the arrow to remove protective tape on the opening. Pull the cartridge up and out. Part of the seal may remain around the opening; this is not a problem and the printer will still operate correctly. 2-12...
  • Page 33 Note Do not touch the opening (a); this may degrade print quality and stain your Þngers with ink. Locate the slot marked for this color ink cartridge. The slots are coded with colors and numbers: black (1), cyan (2), magenta (3), and yellow (4).
  • Page 34 Þnish, close the printerÕs cover. This completes the ink cartridge installation. If you have installed the ink cartridges in the wrong slots, see ÒInk cartridges are installed in the wrong slotsÓ on page 6-14. 2-14 Phaser 140 Color Printer 9069-19...

  • Page 35: Loading Plain Paper

    This procedure describes how to load plain paper. For information on how to load all print media, see ÒAbout mediaÓ on page 3-14. Set the paper selection lever toward the back of the printer. Back position Pull out the paper support.
  • Page 36 Open the cover and move the paper thickness lever (near the printhead) toward the front of the printer. Close the printerÕs cover. Fan the paper. 2-16 Phaser 140 Color Printer 9069-21 9069-22...
  • Page 37 Align the stack of paper with the right edge of the input tray, and slide in the stack until it stops. Do not force the paper down into the printer. Make sure the stack of paper does not exceed the paper limit mark on the right side of the input tray; loading too much paper will cause paper feeding problems.

  • Page 38: Connecting The Printer

    Connecting the printer Printer ports The Phaser 140 accepts data through these ports: Parallel LocalTalk (AppleTalk) Ethernet Note 2-18 Phaser 140 Color Printer An optional Ethernet interface is required to activate the Ethernet connector. The optional Ethernet interface provides Ethernet connectivity with EtherTalk and Novell NetWare protocols.

  • Page 39: Localtalk Connection

    LocalTalk connection Note You can make LocalTalk connections between the printer and a single computer or on a LocalTalk network using a daisy-chain setup. If your LocalTalk installation is complex, or if you need assistance, contact your network system administrator.
  • Page 40 Connecting the printer to a single computer using LocalTalk You can use LocalTalk connectors and cables to connect the printer directly to your computer, without connecting it to any other network. Make sure that the printer is turned off before making any LocalTalk connections.

  • Page 41: Parallel Connection

    Connect a parallel interface cable to your computer and to the printer's parallel port. If you have no other connections to make, turn immediately to ÒConnecting the power and turning on the printerÓ on page 2-23. User Manual 9069-27 2-21...

  • Page 42: Ethernet Connection

    To use the Ethernet connection, optional hardware must be installed in the printer. The optional hardware is an upgrade kit that can be purchased initially with the printer or added later. To order the optional hardware, contact your local Tektronix reseller or call Tektronix toll-free in the United States and Canada at 1-800-835-6100.

  • Page 43: Connecting The Power And Turning On The Printer

    Always turn the printer off by pressing the POWER button. POWER Do not turn the printer off by unplugging it. If the printer is plugged into a switched power strip, do not turn the printer off by switching off the power strip. When you turn the printer off...

  • Page 44: Printhead Initialization (First-Time Power-Up Only)

    Note Printer power-up sequence Every time you turn on the printer, it executes a series of self-tests to determine if there are any problems. The front panel indicators turn on and off during the self-tests. After running self-tests, the printer prints a startup page, if the startup page is enabled.

  • Page 45: Startup Page

    The startup page contains information on printer conÞguration, print count, and error messages (if any). When enabled, the startup page prints whenever you turn on the printer. For details on how to disable the startup page, see ÒTurning off the startup pageÓ on page 2-34.

  • Page 46: Selecting A Language For The Front Panel

    Selecting a language for the front panel You can set up the printer to display front panel messages in English, French, German, Spanish, or Italian. The factory default is English. To select a language for the front panel, follow these steps: Press the down (ß) arrow key until the front panel displays this...

  • Page 47: Checking The Printhead

    Press the down (ß) arrow key until the front panel displays this message: Press the right (Þ) arrow key until the front panel displays this message: Press the SELECT button. The printer prints the head test pattern: SELECT (Magenta) Inspect the test pattern. There should be four horizontal lines between each pair of vertical lines.

  • Page 48: Checking The Registration

    Checking the registration Registration is the printerÕs ability to put the four colors on the page in proper horizontal alignment. To check and adjust the registration, follow these steps: Press the down (ß) arrow key until the front panel displays this message: Press the right (Þ) arrow key until the front panel displays this...
  • Page 49 Press the SELECT button to enter the number of the pattern you have displayed on the front panel. Return the printer to normal operation: Press the right (Þ) arrow key until the front panel displays this message: quit menu Press the SELECT button;...

  • Page 50: Installing A Driver On Your Computer

    PC and Macintosh. For complete details on the contents of the Phaser 140 drivers and utilities diskettes and how to use them, refer to the manual Phaser 140 Drivers and Utilities Printing Reference, which is shipped with the diskettes.
  • Page 51 Connect dialog box and close the Printers dialog box. Note If you are using Windows 3.1, you can use the Phaser 140 with the standard Microsoft Windows PostScript driver (by adding a WPD speciÞc to the Phaser 140). With the standard driver, you get the printer page size information, but you do not get color corrections and other PostScript Level 2 features;...

  • Page 52: Pc Users: Dos And Setting Up Ports

    PC users: DOS and setting up ports Check the list of supported printers in your DOS application for support of the Phaser 140. If the list does not include the Phaser 140, use a generic color PostScript driver. Parallel port setup If you are using the printer's parallel port, you should disable timeouts on your computer's parallel port.

  • Page 53: Macintosh Users

    Phaser 140 Drivers and Utilities Printing Reference. Workstation users Some of the Þles on the Phaser 140 utilities PC diskettes are in text format and can be used by Unix workstations to control Tektronix printer features.

  • Page 54: Turning Off The Startup Page

    Chapter 3, ÒPrinting,Ó contains useful information on printing features such as color adjustment, fonts, and printing hints. For detailed information on printing options, refer to Phaser 140 Drivers and Utilities Printing Reference. 2-34 Phaser 140 Color Printer...

  • Page 55: Printing

    Select the driver: Select Chooser from the Apple menu. Select the Tektronix driver by clicking on the Phaser 140 printer icon. (If it did not appear in the list of drivers, restart your Macintosh and repeat the driver installation procedure.) A list of printers available in the current zone appears.
  • Page 56 TekColor Options dialog box, in which you can select TekColor color adjustments and media types. For more information on color adjustments, see ÒColor adjustmentsÓ on page 3-6. For more details on the driver options, refer to Phaser 140 Drivers and Utilities Printing Reference.

  • Page 57: Printing From A Pc (Windows)

    Options dialog box, the Tektronix Windows driver probably is not installed or the Phaser 140 has not been selected. For more information on color adjustments, see ÒColor adjustmentsÓ on page 3-6. For details on the Tektronix driver, refer to Phaser 140 Drivers and Utilities Printing Reference. User Manual...

  • Page 58: Printing From A Pc (Dos)

    Refer to your application software user manual for details on how to make these selections. Select the printer driver for the Phaser 140, or a general color PostScript driver. Execute the application software's print command. Refer to the software's user manual for details.

  • Page 59: Printing From A Workstation

    Printing from a workstation You send Þles to this printer as you would any PostScript printer such as the Apple LaserWriter II NTX. Workstation users can print from any application that generates PostScript (Level 1 or 2). Tektronix offers raster Þles and screen copy printing solutions for Tektronix PostScript printers.

  • Page 60: Selecting Printing Features

    Selecting printing features You can control printing features from your computer using the Phaser 140 driver or you can use the printerÕs front panel. Selections made from the driver override front panel selections on a job-by-job basis. You can also select other printer control features from the front panel. For a complete list of all front panel choices and instructions for controlling the printer from the front panel , seeÒMaking menu selections from the front...
  • Page 61 To make color adjustments using the printerÕs front panel, follow these steps: Press the down (ß) arrow key until the front panel displays this message: ADJUST COLOR Press the right (Þ) arrow key until the front panel displays the color adjustment you want to use.
  • Page 62 Print out the appropriate chart for your application, and use the coordinate values to select colors within an application. For details on printing the charts, refer to the manual Phaser 140 Drivers and Utilities Printing Reference. When you use your printer with software applications that support PANTONE Colors, the printer produces Pantone-approved process color simulations.

  • Page 63: Finepoint

    Note Using a printer driver For details on using Finepoint through a printer driver, refer to the manual Phaser 140 Drivers and Utilities Printing Reference. Using the front panel To control Finepoint using the printerÕs front panel, follow these steps:...

  • Page 64: Selecting Media Type And Print Modes

    Using a printer driver For details on selecting media type and print modes through a printer driver, refer to the manual Phaser 140 Drivers and Utilities Printing Reference. Using the front panel To select media type and print modes using the printerÕs front panel, follow these steps: Press the down (ß) arrow key until the front panel displays this...
  • Page 65 The following media types and print modes are available from the front panel: Plain (draft). This mode provides the fastest plain-paper printing. It uses less ink and produces less saturated (lighter) colors. Plain (standard). This mode provides improved plain-paper print quality, but print time is increased over draft mode.

  • Page 66: Selecting Page Sizes

    3-12 Phaser 140 Color Printer To print on envelopes or custom page sizes, use the Phaser 140 driver. (Custom page sizes are available through the Phaser 140 Windows driver; some PPD-driven Macintosh drivers also support custom page sizes.)
  • Page 67 Press the SELECT button; the front panel displays this message: ready Note The Legal page size option is only displayed when the printer has at least 4 Mbytes of optional additional memory installed (required for printing on Legal-size paper). 3-13...

  • Page 68: About Media

    (see ÒSpeciÞcationsÓ on page A-3). For best results, handle printed transparencies as follows: Remove each transparency after it is printed. Do not leave them stacked up. Let the printed transparencies dry completely before storing them (about 15 minutes). 3-14 Phaser 140 Color Printer...

  • Page 69: Loading Media

    ÒLoading envelopesÓ on page 3-19; for information on how to load individual sheets for manual feed, see ÒManual feedÓ on page 3-22. Set the paper selection lever toward the back of the printer. Back position The printer can automatically feed multiple Tektronix transparencies, back-print film, and glossy paper.
  • Page 70 Open the cover and set the paper thickness lever (near the printhead): 3-16 Phaser 140 Color Printer For plain paper, glossy paper, back-print Þlm, and transparencies, set the lever to the upright position. For coated paper, set the lever toward the front of the printer. 9069-37 9069-21...
  • Page 71 Printing Fan the paper. 9069-22 3-17 User Manual...
  • Page 72 Printing sides for media types Media type Coated paper Glossy paper Transparency Back-print film 3-18 Phaser 140 Color Printer Printing side Shiny side Slightly whiter and rougher (refer to the information sheet in the paper package) Film side (not paper backing) Dull side...

  • Page 73: Loading Envelopes

    Caution To load envelopes, follow these steps: Move the paper selection lever toward the front of the printer. Front position Do not use the following types of envelopes. They are not recommended because they may cause jams or smears, or...
  • Page 74 Caution Move the paper guide to match the envelopeÕs width. 3-20 Phaser 140 Color Printer Be sure to set the paper thickness lever to the upright position when printing on envelopes. Otherwise, the printhead may rub against the envelopes and be damaged.
  • Page 75 Put the stack of envelopes into the tray with the top of the envelopes entering the printer Þrst and printing side facing up. Align the stack of envelopes with the right edge of the input tray, and slide in the stack until it stops.

  • Page 76: Manual Feed

    Some types of thick paper must be loaded manually, one sheet at a time. You may also have to load transparencies, glossy paper, and back-print Þlm manually under certain environmental conditions. To load media manually, follow these steps: Move the paper selection lever toward the front of the printer. Front position 9069-36 3-22...
  • Page 77 Open the printerÕs cover and move the paper thickness lever (near the printhead) to the upright position. Close the cover. Align the sheet with the right edge of the input tray, and adjust the paper guide to the width of the sheet. Make sure that the top of the sheet goes into the input tray Þrst, with the printing side facing...

  • Page 78: Print Area And Margins

    Print area and margins When the printer places an image on paper, the image is a bit smaller than the paper size. You may need to adjust the page margins in your application software to match the print area. Print areas This table shows the largest print areas for the supported page sizes.
  • Page 79 Margins The following table lists the margins for all page sizes when the maximum print area is used: Page size Left margin Right margin #10 Envelope 5 mm 31 mm (0.2 ins.) (1.2 ins.) DL Envelope 5 mm 9 mm (0.2 ins.) (0.37 ins.) All other page...

  • Page 80: Fonts

    Fonts Resident typefaces (PostScript) The Phaser 140 supports the 17 PostScript fonts shown here. 3-26 Phaser 140 Color Printer Courier Courier Bold Courier Oblique Courier Bold Oblique Helvetica Helvetica Bold Helvetica Oblique Helvetica Bold Oblique Helvetica Narrow Helvetica Narrow Bold...

  • Page 81: Downloading Fonts

    You can use utilities on the Phaser 140 printer utilities diskettes to download fonts to the printer. For details, see the manual Phaser 140 Drivers and Utilities Printing Reference.

  • Page 82: Printing Hints

    Printing hints Getting the largest printed picture Use the Tektronix Phaser 140 driver to get the largest print areas. You may also have to adjust the margins in your application software. How long does it take to make a print? The total print time depends on the image complexity, the type of port used, and the printer's paper-marking speed.

  • Page 83: Caring For Your Printer

    Chapter Caring for Your Printer Overview To ensure the best print quality and the most reliable printer operation, follow these two simple guidelines: If you are using coated paper, glossy paper, back-print film, or transparencies, use only Tektronix media. Use only Tektronix ink cartridges.

  • Page 84: Replacing An Ink Cartridge

    If your prints show a missing or faded color, you may need to replace an ink cartridge, or the printer may have a clogged ink jet. Open the printerÕs top cover and look at the ink cartridges. If you can see ink in the cartridges, you need to clean the ink jets (see ÒCleaning the ink jetsÓ...

  • Page 85: Removing A Used Ink Cartridge

    Removing a used ink cartridge Press the POWER button to turn off the printer. POWER Open the top cover. Lift the end of the cartridge, then pull it out. Immediately dispose of the cartridge in a plastic bag. 9069-41 User Manual...

  • Page 86: Installing A New Ink Cartridge

    Peel off the tape in the center of the package and pull off the top of the plastic bag. Holding the bottom of the plastic bag, twist the cartridge in the direction of the arrow to remove protective tape on the opening. Phaser 140 Color Printer 9069-14 9069-15...
  • Page 87 Pull the cartridge up and out. Part of the seal may remain around the opening; this is not a problem and the printer will still operate correctly. Note Do not touch the opening (a). This may degrade print quality and stain your Þngers with ink.
  • Page 88 ÒInk cartridges are installed in the wrong slotsÓ on page 14. After installing a new ink cartridge, you should clean the ink jets. See ÒCleaning the ink jetsÓ on page 4-10. Phaser 140 Color Printer 9069-18 9069-19...

  • Page 89: Replacing The Printhead

    To obtain a new printhead, contact your dealer or Tektronix and order part number 118-9120-00. Under normal usage, the printhead may last the life of the printer. However, several factors can shorten the life of the printhead: Dusty or dirty operating conditions.
  • Page 90 Open the printerÕs cover. While pressing the tabs on either side of the printhead compartment cover, lift open the cover until it stops. Remove the printhead and discard it. Phaser 140 Color Printer 9069-48 9069-49...

  • Page 91: Installing The New Printhead

    (see ÒInstalling ink cartridgesÓ on page 2-11). Turn on the printer. During the Þrst power-up after printhead installation, the printer purges the ink jets. This Þrst-time printhead initialization takes a few minutes and is executed only on the Þrst power-up after printhead installation.

  • Page 92: Cleaning The Ink Jets

    Press the right arrow (Þ) key until the front panel displays this message: Press the SELECT button. The printer cleans the ink jets. During SELECT the cleaning process, you cannot display other menus or menu choices. When the cleaning is complete, the front panel continues to display the clean heads message.
  • Page 93 While the test pattern is being printed, you cannot display other menus or menu choices. When the test pattern is printed, the front panel continues to display the print head test message Press the SELECT button. The printer prints the print head test SELECT pattern, which is shown here.

  • Page 94: Cleaning The Printer

    Chemicals may damage the printerÕs Þnish. Do not use any cleaning ßuids or water to clean inside the printer. Use a soft, lint-free cloth to clean the printer; do not use paper towels or tissues.
  • Page 95 To clean the printer Turn the printer off. Clean the inside of the printer, including the platen (a), using a soft, lint-free cloth to remove any ink mist or paper debris. Caution Do not rub the gear wheels (b); they are easily damaged.
  • Page 96 Caring for Your Printer 4-14 Phaser 140 Color Printer...

  • Page 97: Supplies

    Chapter Supplies Always use Tektronix supplies Tektronix supplies for the Phaser 140 printer are developed and tested as a total system: printer, ink, and media. These components work together to produce consistent, high-quality color images. If you are using coated paper, glossy paper, back-print film, or transparencies, use only Tektronix media.

  • Page 98: Printer Supplies

    A4 (210 x 297 mm) Transparencies Letter (8.5 x 11 ins.) A4 (210 x 297 mm) Back-print Þlm Letter (8.5 x 11 ins.) A4 (210 x 297 mm) Phaser 140 Color Printer Part number 016-1334-00 016-1335-00 016-1336-00 016-1333-00 016-1346-00 016-1347-00...

  • Page 99: Troubleshooting

    If you can't make a print Printer not operating Make sure that you plugged in the printer and turned it on. Make sure that you connected the interface cable properly. Make sure that the sealing tape on the printhead unit has been removed.

  • Page 100: Test The Printer By Making A Sample Print

    (in this example, it is a list of printer supplies). After the page is printed, the printer is ready for normal operation. If the printer fails to produce a test print, make sure that paper and ink cartridges are loaded. Check the front panel for any reported errors. If you have paper and ink loaded and the printer does not produce a sample print, the printer requires service.
  • Page 101 > LPT1: If the communication link between your computer and the printer is working, the printer ejects a blank page. If this works, but you cannot print from your application or through Windows, make sure that the appropriate driver is installed and that you have selected the printer correctly.

  • Page 102: Front Panel Displays Òprocessing Dataó Or Òwaiting For Data,Ó But The File Does Not Print

    Front panel displays Òprocessing dataÓ or Òwaiting for data,Ó but the Þle does not print This is probably the result of a PostScript error. Reset the printer by turning it off, then on again. Then load the PostScript error handler from the front panel.

  • Page 103: Printer Doesn't Appear In The Chooser (Macintosh)

    (not the same as any other printer in the zone). If two printers in the same zone are given the same name, one of the names will appear in the Chooser with a sufÞx added.

  • Page 104: Print Job Does Not Finish (The Printer Times Out)

    You may also need to adjust the printerÕs timeout values. The printerÕs timeout values are reported on the conÞguration page (see ÒPrinting the conÞguration pageÓ on page 6-17). For more information on the printerÕs timeout values, see the Phaser 140 Drivers and Utilities Printing Reference. Phaser 140 Color Printer...

  • Page 105: Media Problems

    If you are using transparencies, make sure that you use the Tektronix transparency Þlm listed in the supplies information sheet. If the printer is having difÞculty automatically feeding transparencies, back-print Þlm, or glossy paper, try feeding the sheets manually, one at a time.

  • Page 106: Media Does Not Load

    Phaser 140 Color Printer For automatic feeding of all media except envelopes, set the lever toward the back of the printer. If the printer still has difÞculty feeding transparencies, glossy paper, or back-print Þlm, try feeding the sheets manually, one at a time.

  • Page 107: If More Than One Sheet Loads At A Time

    Check that the paper selection lever is set toward the back of the Back position printer for automatic paper feeding. Make sure that the stack of paper does not exceed the paper limit mark in the right side of the input tray. If necessary, remove a few sheets from the tray.

  • Page 108: Problems With Image Size And Position

    MacintoshÓ on page 3-1. You should install the Phaser 140 printer driver onto your Macintosh so that you can select the correct page sizes from the driver. For details on the Phaser 140 drivers, refer to the manual Phaser 140 Drivers and Utilities Printing Reference.

  • Page 109: Print Quality Problems

    Print quality problems White streaks or missing dots An ink cartridge may be empty. If the printer senses that an ink cartridge is empty, the front panel displays: where color is replaced with cyan, magenta, yellow, or black, depending on which cartridge is low on ink. The printer does not always sense an out-of-ink condition immediately.

  • Page 110: Blurred Or Too Light

    Tektronix media. You may be printing on the wrong side of the paper. Ink on paper edge The inside of the printer may be soiled with ink (see ÒCleaning the printerÓ on page 4-12). Prints are curled Remove the print immediately and let it dry.

  • Page 111: Black-And-White Instead Of Color

    Phaser 140 Drivers and Utilities Printing Reference. If you have a PC, be sure to use a driver that supports color PostScript. If you are using Windows 3.1, use the Phaser 140 driver. If you are using Windows, make sure that the Color box in the Options dialog box is checked.

  • Page 112: The Inside Of The Printer Is Soiled With Ink

    The inside of the printer is soiled with ink This problem can be the result of a paper jam. Clean the printer carefully after clearing the jam (see ÒCleaning the printerÓ on page 4-12). This problem can also be caused by selecting a paper size (from the driver or the front panel) that does not match the size of the paper in the printer.

  • Page 113: Startup Page Prints Even Though It Is Disabled

    Examples of these non-fatal errors include faulty printer ports and some memory failures. If the printer detects a non-fatal error at power-up, the startup page prints, even if you have disabled it. In this case, the page contains one or more of the error messages listed in the following table.

  • Page 114: Clearing Paper Jams

    After you remove the jammed paper, look inside the printer to see if it is soiled with ink. If there is ink inside the printer, clean it carefully (see ÒCleaning the printerÓ on page 4-12).
  • Page 115 Printing the conÞguration page The Phaser 140 can print a conÞguration page that contains useful information for installation and troubleshooting. To print the conÞguration page, follow these steps: Press the down (ß) arrow key until the front panel displays this message: Press the right (Þ) arrow key until the front panel displays this...

  • Page 116: Error Messages Displayed On The Front Panel

    One or more ink cartridges are out of ink. The color that is out of ink appears in the message. The printer is reporting a media jam due to a media jam or an incorrect page size. The waste ink tank is almost full. When it becomes full, the printer will not operate until the waste ink tank is replaced (see ÒSpecial notes...
  • Page 117 This is a warning that the waste ink tank is almost full. This warning means that the printer will eventually cease printing when that waste ink tank is full. As soon as the printer displays this message, contact a Tektronix service representative or your dealer for assistance.

  • Page 118: Whom To Call For Help

    5:00 pm PaciÞc Time. To avoid peak hours, call before 11:00 am or after 2:00 pm PaciÞc Time. When calling for technical support, please note your printerÕs model number and serial number. If possible, print out a startup page. The model number, serial number, and the information on the startup page can help technical support to assist you more quickly.

  • Page 119: Use Hal To Order A Catalog Or Individual Documents In The U.s.a. And Canada

    Use HAL to order a catalog or individual documents in the U.S.A. and Canada If you have a fax machine and a touch-tone voice telephone, you can order a HAL catalog, listing all of the information offered by HAL, by calling (503) 682-7450 (direct) or, in the U.S.

  • Page 120: Use Eurohal To Order A Catalog Or Individual Documents In Europe

    If your telephone does not have these keys or has a dial, you will need to buy a tone dialer from your local telephone or electronics shop. This small box is held to the phone and will send the standard tones that you need to talk to EuroHAL. 6-22 Phaser 140 Color Printer...
  • Page 121 To use EuroHAL, dial one of the numbers listed in the following table. Country Number Austria 00 44 1628 478 347 Belgium 00 44 1628 478 347 Denmark 00 44 1628 478 347 Finland 990 44 1628 478 347 France 05 90 81 86 Germany 0130 819 220...
  • Page 122 Germany Holland Italy Norway Spain Sweden Switzerland Other countries 6-24 Phaser 140 Color Printer Your area code and Country code fax number 00 43 area code fax number 00 32 area code fax number 00 45 area code fax number...

  • Page 123: Front And Rear Panels

    Chapter Front and Rear Panels Rear panel Parallel connector LocalTalk connector Ethernet connector 9069-24b User Manual...

  • Page 124: Front Panel

    Front panel POWER SELECT ERROR Display Arrow keys Phaser 140 Color Printers button and indicator button and indicator indicator ready 9069-58...

  • Page 125: Front Panel Indicators

    Choices from the Blinking slowly: displayed menu can be viewed by Printer is receiving data, waiting for data, or pressing the arrow printing. A PostScript print job is in progress. keys (Ü Þ Ý ß). Blinking fast: If a menu choice is displayed on the front panel: Displayed front panel choice can be selected by pressing the SELECT button.

  • Page 126: Making Menu Selections From The Front Panel

    SELECT panel display provides several menus from which you can select choices that control the printer. You use the front panel arrow keys and SELECT button to select menus and choices: Press the down (ß) or up (Ý) arrow keys to scroll through the menus.
  • Page 127 The next illustration shows the arrangement of front panel menus and choices. It also shows how the arrow keys are used to scroll through the menus and choices. Notice how the menus and choices Òwrap around.Ó For example, when the last menu in the list is displayed, pressing the down (ß) arrow key again displays the Þrst item on the list.
  • Page 128 The printerÕs colors more nearly match your computerÕs screen. The printerÕs colors more nearly match a commercial printing press. The printer prints in gray scale. This is useful when prints are to be photocopied. Returns the printer to normal operation.
  • Page 129 *In these menus, the currently selected option is marked with an asterisk (*) on the front panel display. Description Enables Finepoint. Disables Finepoint. Returns the printer to normal operation. Enables the startup page. Disables the startup page. Returns the printer to normal operation.
  • Page 130 Front and Rear Panels Phaser 140 Color Printers...

  • Page 131: Technical Notes

    Appendix Technical Notes Parallel port The printer has a standard unidirectional, byte-wide parallel, synchronous port. The table on the next page shows the parallel port's connected pins. Other pins are not connected. Signal names ending with a dash (-) are asserted low.
  • Page 132 Signal name DSTRB- DATA1 DATA2 DATA3 DATA4 DATA5 DATA6 DATA7 DATA8 ACK- BUSY SLCT INPRIME- FAULT- Frame Gnd SGnd Phaser 140 Color Printer Pin # Return Signal source Host Host Host Host Host Host Host Host Host Printer Printer Printer...
  • Page 133 SpeciÞcations Temperature Operating: 15 Non-operating: 0 Storage: (without media): Humidity Operating: Non-operating: 5% to 95% Relative Humidity, non-condensing Storage: (without media): Altitude Operating: 0.8942 kg/m. Minimum air density (about 0 to 10,000 feet at 25 Non-operating/Storage: 0 to 13,500 ft. pressure alt. Primary voltage ranges 85 - 132 VAC, 110 VAC nominal 187 - 264 VAC, 220/240 VAC nominal...
  • Page 134 Other colors: 9 ml (10 g) of ink Safety and emissions standards FCC Part 15, Subpart J ÒClass BÓ veriÞed. CISPR 22 Class B, veriÞed. UL 1950, listed. CSA 220, certiÞed. EN60950/IEC 950, TUV licensed. EN55022. Vfg 243. Phaser 140 Color Printer...

  • Page 135: Printing System

    Appendix Expanding Your Printing System Upgrade kits 4690F4M 4685F16 4686FP1 4680FP2 4-Mbyte SIMM for adding memory. 16-Mbyte SIMM for adding memory. Ethernet hardware upgrade kit; includes EtherTalk and Novell NetWare protocols. Add TCP/IP support (requires 4686FP1 already installed). User Manual...

  • Page 136: Advantages Of Adding Memory

    Additional memory can also reduce ofßoad time by increasing the size of input buffers for the parallel port. Adding a 4-Mbyte SIMM to a Phaser 140 provides the following speciÞc beneÞts: Larger input buffer (128 Kbytes).
  • Page 137 Adding a 16-Mbyte SIMM to a Phaser 140 provides the following speciÞc beneÞts: Largest input buffer (512 Kbytes). Best imaging performance. Best network performance. Ability to print custom page sizes up to 216 x 559 mm or 8.5 x 22 ins. (Custom page sizes are available through the Tektronix Phaser 140 Windows driver;...
  • Page 138 Expanding Your Printing System Phaser 140 Color Printer...
  • Page 139 Appendix Shipping Your Printer If the printhead is operational Follow these instructions if the printer is in working order. You should also POWER use these instructions for shipping a damaged printer for servicing, if the carriage containing the printhead still returns to the far right position when you turn off the printer using the POWER button.
  • Page 140 Secure the ink cartridges with tape. Close the cover. Turn off the printer and remove the power cord. Secure the top cover, the output tray, and the input tray with tape. Phaser 140 Color Printer 9069-60 9069-61...
  • Page 141 Place the printer in its original carton, making sure that it is well cushioned with the packing materials. To obtain the appropriate shipping address and procedure: In the U.S.A. and Canada, call the Tektronix Customer Support Hotline at 1-800-835-6100. Outside the U.S.A. and Canada, contact your local Tektronix dealer or Tektronix sales representative.
  • Page 142 Remove the power cable and the interface cable. Open the top cover and make sure that the carriage is in its home position (at the right front of the printer). If not, move it to the home position by hand.
  • Page 143 Secure the carriage with tape. Secure the top cover, the output tray, and the input tray with tape. 9069-64 9069-61 User Manual...
  • Page 144 Place the printer in its original carton, making sure that it is well cushioned with the packing materials. Caution To obtain the appropriate shipping address and procedure: Phaser 140 Color Printer Do not turn the printer upside down; otherwise ink may spill out.

  • Page 145: Regulatory Information

    Appendix Regulatory Information Canadian EMC (Electromagnetic Compatibility) regulatory standards This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. Le prŽsent appareil numŽrique n'Žmet pas de bruits radioŽlectriques dŽpassant les limits applicables aux appareils numŽriques de la classe B prescrites dans le R•glement sur le brouillage radioŽlectrique ŽdictŽ...

  • Page 146: Declaration Of Conformity

    Low Voltage Directive 73/23/EEC, the Electromagnetic Compatibility Directive 89/336/EEC, Machinery Directive 89/392/EEC, and the law governing the operation of radio-frequency equipment (HFfG) 9 August 1949. Phaser 140 Color Printer Phaser 140 Safety of Information Technology Equipment including Electrical Business Equipment...
  • Page 147 FCC Class B device (for 110 VAC equipment) The equipment described in this manual generates and uses radio frequency energy. If it is not installed and used properly in strict accordance with Tektronix' instructions, it may cause interference with radio and television reception.

  • Page 148: Material Safety Data Sheet

    Section I Ð Product identiÞcation Trade name and Tektronix part number: Cyan Ink Cartridge Magenta Ink Cartridge Yellow Ink Cartridge Black Ink Cartridge Product use: Used in the Phaser 140 color printer. Section II Ð Information on ingredients Ingredients Water Glycerin Water-soluble Organic Solvent Water-soluble Organic Pigment Hazardous Ingredients: None.
  • Page 149 Section III Ð Hazards identiÞcation Potential Health Effects: Eyes: May cause slight irritation. Skin: May cause temporary discoloration. Inhalation: Not applicable in usual use and storage. Ingestion: May be harmful if swallowed. Section IV Ð First aid measures Eyes: Flush with plenty of water. If irritation persists, get medical attention. Skin: Wash with soap and water.
  • Page 150 Incompatibility With Other Materials: Hazardous Decomposition Products: Hazardous Polymerization: Section XI Ð Toxicological information Mutagenicity: Section XII Ð Ecological information No data available. Phaser 140 Color Printer Glycerin as mist. (Total Dust). 5 mg/m (Respiration Fraction). (Total Dust). No special controls necessary.
  • Page 151 Original preparation date: 6/10/94 Tektronix, Incorporated P.O. Box 500 Chemical Documentation Mail stop 22-069 Beaverton, Oregon 97077 Printer information: 1-800-835-6100 MSDS information: (503) 627-7255 Emergency: (503) 627-7255 Not a hazardous material for DOT shipping. None applicable. None. All components are included in the Toxic Substances Control Act Not applicable.
  • Page 152 Regulatory Information Phaser 140 Color Printer...

  • Page 153: Upgrade Kits B

    Index AppleTalk 2-19 automatic cleaning 4-10 back-print Þlm 3-11 black and white 6-13 Chooser printer doesn't appear 6-5 select printer 3-1 cleaning automatic 4-10 ink jets 4-10 printer 4-12 coated paper 3-11 color adjustments 3-6 TekColor 3-2 conÞguration page 6-17...
  • Page 154 2-2 languages, front panel 2-26 LocalTalk connecting 2-19 problems 6-5 LPT port, setting up 2-32 Index-2 Phaser 140 Color Printer margins 3-25 incorrect 6-10 Material Safety Data Sheet D-4 media handling 3-14 jams 6-16 loading 3-15...
  • Page 155 3-12 paper, see media parallel port, computer, see LPT port parallel port, printer connecting 2-21 signals A-2 Phaser 140 drivers and utilities diskettes 2-30 Macintosh driver 2-33 screen fonts 3-27 to download fonts 3-27 Windows driver 2-30 workstations 2-33...
  • Page 156 Þnish 6-6 printer doesn't appear in the Chooser 6-5 printer not operating 6-1 printing is skewed 6-7 Index-4 Phaser 140 Color Printer prints are blurred or too light 6-12 READY light blinks, but Þle does not print 6-4 smudges 6-11...

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