Xerox DocuPrint N17 Function Manual
Instructions for controller software upgrades
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Also See for DocuPrint N17:
- Service manual (558 pages) ,
- User manual (102 pages) ,
- Options manual (2 pages)
Related Manuals for Xerox DocuPrint N17
Summary of Contents for Xerox DocuPrint N17
- Page 1 Xerox DocuPrint N17 Instructions Controller Software Upgrades Version 1.8 2/4/99...
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Page 2: Table Of Contents
Table of Contents Printer Controller Software Upgrades ...2 Before you upgrade ...3 Upgrade Methods...4 Printer Controller Upgrade Process ...4 Determining a Successful Upgrade...5 Upgrade Procedure...6 General Troubleshooting ...13 Version 1.8 2/4/99... -
Page 3: Printer Controller Software Upgrades
Printer Controller Software Upgrades: The Printer Controller is FLASH ROM equipped. This means as software fixes and upgrades are available, you are able to update printer software without generating a service call. The following options are available for software updates: Option 1 The printer controller software is provided on the product CD-ROM. -
Page 4: Before You Upgrade
Be sure the printer is in communication with the workstation or PC via parallel port or over the network. If the Token Ring option is installed on your printer, be sure to disconnect the cable to the Token Ring card prior to downloading the controller software via the parallel port. -
Page 5: Upgrade Methods
Control Panel will display “Download Passed….Please Reboot.” NOTE: It is important to not interrupt any part of the process. DO NOT TURN OFF THE PRINTER IN THE MIDDLE OF AN UPGRADE. If you experience any problems, call your Xerox Customer Support Center. Version 1.8 2/4/99... -
Page 6: Determining A Successful Upgrade
To confirm the software version, print a Configuration sheet. If the Token Ring option is installed on your printer, please be sure to reconnect the cable to the option card prior to rebooting the printer via the power “OFF” and “ON” procedure. -
Page 7: Upgrade Procedure
“OK” if you wish to continue. 6. Enter the path of the upgrade file and click OK. 7. CentreWare DP will send the upgrade file to the printer. The upgrade should take less than 10 minutes to perform. - Page 8 1. Print a Configuration sheet. Keep this page for future reference. For directions on doing this, reference the section labeled Before you Upgrade. 2. Send the upgrade file to the printer. Use the format based on your client operating system: WINDOWS NT (3.51 & 4.)
- Page 9 1. Print a Configuration sheet. Keep this page for future reference. For directions on doing this, reference the section labeled Before you Upgrade. 2. If your Xerox DocuPrint N17 printer’s User Interface displays “Ready” go to step 3. successful and your printer is not “Ready”, power the printer “Off”...
- Page 10 Power "OFF" then "ON" the Xerox DocuPrint N17 laser printer. The User Interface should display "Ready". 6. To confirm upgrade is successful, refer to the section labeled Determining a Successful Upgrade. IF YOU HAVE PROBLEMS: Make sure you are using an IEEE 1284 compliant cable.
- Page 11 If the printer never goes to “Downloading” check the status of the job in the queue. If the job is in the queue and Active, but not being sent to the printer, power the printer “off “and then “on”. See if the job is then sent to the printer.
- Page 12 5. Locate the upgrade file. 6. Select Open to send the upgrade file to the printer. 7. The Xerox Printer Utility will send the upgrade file to the printer. The upgrade should take about 10 minutes. 8. To confirm upgrade is successful, refer to the section labeled Determining a Successful Upgrade.
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Page 13: Internet Services
Browse.. button to select the upgrade file. 5. Select the Start button. 6. The upgrade file will be sent to the printer. The upgrade should take less than 10 minutes to perform. 7. To confirm upgrade is successful, refer to the section labeled Determining a Successful Upgrade. -
Page 14: General Troubleshooting
“Ready”, check your method of printer connection. Try powering “off” and “on”. If sending via a NetWare queue, check the status of the job in the queue. Powering “off” and “on” the printer may cause the job to be sent to the printer. - Page 15 Version 1.8 2/4/99...