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TROUBLESHOOTING
•
Check that the electricity supply has not been shut off.
•
If you are unable to turn the hob off after using it, disconnect it from the
power supply.
•
If alphanumeric codes appear on the display when the hob is switched on,
consult the following table for instructions.
DISPLAY CODE
Cookware is detected but it is not
compatible with requested operation.
F0E1
Wrong power cord connection.
F0E7
The control panel switches off because
F0EA
of excessively high temperatures.
F0E2, F0E4, F0E6,
Disconnect the hob from the power supply.
F0E8, F0EC, F1E1,
Wait a few seconds then reconnect the hob to the power supply.
F6E1, F7E5, F7E6
If the problem persists, call the service centre and specify the error code that appears on the display.
d E
The hob does not switch heat up.
The functions do not come on.
[when the hob is off]
The hob does not allow a special
function to be activated.
e.g.
:
The hob automatically sets a minimum
e.g.
power level to ensure that the cooking
[Power level lower than
zone can be used.
level requested]
SOUNDS PRODUCED DURING OPERATION
Induction hobs may whistle or creak during normal operation.
These noises actually come from the cookware and are linked to the
characteristics of the pan bottoms (for example, when the bottoms are
made from different layers of material or are irregular).
AFTER-SALES SERVICE
In order to receive a more complete assistance, please register your product
on www . whirlpool . eu / register.
BEFORE CALLING THE AFTER-SALES SERVICE:
1.
See if you can solve the problem by yourself with the help of the
suggestions given in the TROUBLESHOOTING.
2.
Switch the appliance off and back on again to see if the fault persists.
IF AFTER THE ABOVE CHECKS THE FAULT STILL OCCURS, GET IN
TOUCH WITH THE NEAREST AFTER-SALES SERVICE.
To receive assistance, call the number shown on the warranty booklet or
follow the instructions on the website www . whirlpool . eu .
When contacting our Client After sales service, always specify:
•
a brief description of the fault;
•
the type and exact model of the appliance;
Type: XXX
XXXXXXXXXXXXXXXXXXXX
Made in X
XXXXXXXXXXXXXXXXXXXXXX
DESCRIPTION
Mod.: XXX
01
XXXX XXX XXXX X
XX XXXX XXXX X
XXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
Please note: The presence of water, liquid spilled from pots or any objects
resting on any of the hob buttons can accidentally activate or deactivate
the control panel lock function.
POSSIBLE CAUSES
The cookware is not well positioned on
the cooking zone, or it is not compatible
with one or more cooking zones.
The power supply connection is not
exactly as indicated in "ELECTRICAL
CONNECTION" paragraph.
The internal temperature of electronic
parts is too high.
DEMO MODE on.
The power regulator limits the power
levels in accordance with the maximum
value set for the hob.
The power regulator limits the power
levels in accordance with the maximum
value set for the hob.
These noises may vary according to the type of cookware used and to the
amount of food it contains and are not the symptom of something wrong.
•
the service number (number after the word Service on the rating plate).
The service number is also indicated on the guarantee booklet;
•
your full address;
•
your telephone number.
If any repairs are required, please contact an authorized after-sales service
(to guarantee that original spare parts will be used and repairs carried out
correctly).
In the case of flush-mounted installation, call the After Sales Service to
request assembly of screws kit 4801 211 00112.
SOLUTION
Press On/Off button twice to remove the
F0E1 code and restore the functionality
of the cooking zone. Then, try to use the
cookware with a different cooking zone, or
use different cookware.
Adjust the power supply connection
according to "ELECTRICAL CONNECTION"
paragraph.
Wait for the hob to cool down before using
it again.
Follow the instructions in the "DEMO
MODE" paragraph.
See paragraph "Power management".
See paragraph "Power management".
400011486197
EN
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