Cleaning And Maintenance; Troubleshooting; After Sales Service - Whirlpool AKT 315/IX Manual

CLEANING AND MAINTENANCE

Disconnect the appliance from the power
• Do not use steam cleaning equipment.
• Do not use abrasive sponges or scouring pads as they may damage
the glass.
• After each use, clean the hob (when it is cool) to remove any deposits
and stains from food residue.
• Sugar or foods with a high sugar content can damage the hob and
must be immediately removed.

TROUBLESHOOTING

If the hob will not operate correctly, before calling the After-Sales Service,
refer to the Troubleshooting Guide to determine the problem.
• Read and follow the instructions given in the section "Daily use".
• Check that the electricity supply has not been shut off.
• Turn the hob off and on again, to make sure that the problem has
been solved.
• Make sure that the knob is not turned to "0".
Turn the multi-pole switch to "Off" for a few minutes and then turn it
back to "On".
AFTER-SALES SERVICE
In order to receive a more complete assistance, please register your
product on www . whirlpool . eu / register.
BEFORE CALLING THE AFTER-SALES SERVICE:
1.
See if you can solve the problem by yourself with the help of the
suggestions given in the TROUBLESHOOTING.
2. Switch the appliance off and back on again to see if the fault persists.
IF AFTER THE ABOVE CHECKS THE FAULT STILL OCCURS, GET IN
TOUCH WITH THE NEAREST AFTER-SALES SERVICE.
To receive assistance, call the number shown on the warranty booklet or
follow the instructions on the website www . whirlpool . eu .
When contacting our Client After sales service, always specify:
• a brief description of the fault;
• the type and exact model of the appliance;
Made in X
Policies, standard documentation and additional product information can be found by:
• Using QR code in your appliance;
Visiting our website docs . whirlpool.eu;
•
contact our After-sales Service
• Alternatively,
After-sales Service, please state the codes provided on your product's identification plate.
400011689151
supply.
Type: XXX Mod.: XXX 01 XXXX XXX XXXX X XX XXXX XXXX X
XXXXXXXXXXXXXXXXXXXX
XXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
(See phone number in the warranty booklet). When contacting our
• Salt, sugar and sand could scratch the glass surface.
• Use a soft cloth, absorbent kitchen paper or a specific hob cleaner
(follow the Manufacturer's instructions).
• Spills of liquid in the cooking zones can cause the pots to move or
vibrate.
• After cleaning the hob, dry thoroughly.
• The hob will not switch off: disconnect the hob immediately from the
power supply.
If after the above checks the fault still occurs, get in touch with the nearest

After Sales Service.

• the serial number (number after the word SN on the rating plate
located under the appliance). The serial number is also indicated in
the documentation;
• your full address;
• your telephone number.
If any repairs are required, please contact an authorized after-sales service
(to guarantee that original spare parts will be used and repairs carried out
correctly).
xxx xxx
Mod.
xxxx xxxx xxxx
Ind.C.
xxxx xxxx xxxx
SN:
xxxx xxxx xxxx
Prod.N.