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Do you have a question about the EQ and is the answer not in the manual?

Questions and answers

Stephen Mann
May 11, 2025

2024 F250. Where is the installation location for the cabin module? And t harness on this vehicle

Summary of Contents for Retrax EQ

  • Page 2: Table Of Contents

    9 ......Intaller App “out of the box” Pairing Flow USER APP 15 ............... System Limitation 16 ..........Retrax EQ Installation Flow 17 ... Mechanical & Cover module installed on the Truck 19 ... Cabin Module (DS4TH) and T-Harness Installation 20 ............
  • Page 3: Connection Diagram

    CONNECTION DIAGRAM KEY FEATURES OEM FOB full integration with the system. User able to operate the cover using the FOB • 3x lock = cover close • 3x unlock = cover open • 3x lock or unlock = stop cover RF Link User APP to control the cover over Bluetooth •...
  • Page 4 OTHER FEATURES USER APP ANTI-PINCH OR COLLISION DETECTION • This is a safety feature will stop the cover from moving towards the close position if an obstacle in the path is sensed. • The cover will backoff 2 inches once this feature is triggered. SNAG DETECTION NOTE •...
  • Page 5: Keypad

    KEYPAD INSTALLER APP “OUT OF THE BOX” PAIRING FLOW QUICK REFERENCE CARD • Tool to pair the cabin and cover module. • User credential are stored in the server. Can log in to multiple phone using the same credentials. • Access to installation guides. ACCESS CODE •...
  • Page 8: System Limitation

    SYSTEM LIMITATION MAXIMUM OF 7 DEVICES CAN BE PAIRED TO THE CABIN MODULE. OPERATING RANGES • Voltage: 9.5V – 18v • Temperature: Up to 185F/80C PHONE LIMITATION • iOS operating system: 12 - 16* • Android operating system: 10 – 13* •...
  • Page 9: Retrax Eq Installation Flow

    RETRAX EQ INSTALLATION FLOW COVER IS INSTALLED ON THE TRUCK COVER IS INSTALLED ON THE TRUCK CABIN MODULE (DS4TH) AND T-HARNESS INSTALLATION Before assembly, ensure all parts are accounted for. Install the cover on the truck bed. PAIRING BOTH MODULES USING THE REALTRUCK INSTALLER APP...
  • Page 10: Cabin Module (Ds4Th) And T-Harness Installation

    CABIN MODULE (DS4TH) AND T-HARNESS INSTALLATION STEP 1 • Easy Plug-and-Play T-harness connection* • Tonneau cover assembled and installed. *with loose wires to tap on Parking Lights, Tailgate release, or Ground wire. • 2-pin power harness installed • Once connected, the Cabin module should power up as usual: •...
  • Page 11: Cabin Module (Ds4Th)

    CABIN MODULE (DS4TH) Installer-allowed mode: The Cabin module is discoverable (or can be detected) by the Installer APP. Note that both STEP 2 descriptions below are indications that the Cabin module can be flashed (or re-flashed) using the Installer APP. The Cabin •...
  • Page 12: Pairing Both Modules Using The Realtruck Installer App

    PAIRING BOTH MODULES USING THE REALTRUCK INSTALLER APP NOTE: The Cabin module is in “Out of the Box” mode. This module can be detected IMPORTANT: PROGRAM THE CABIN MODULE TO THE VEHICLE by the Installer app. 1. From the Main Menu screen, tap on “Cabin Module”. 2.
  • Page 13: Pair Accessory Controls Such As User Phone Or Keypad

    PAIR ACCESSORY CONTROLS SUCH AS USER PHONE OR KEYPAD STEP 3 STEP 4 • Cabin module’s firmware is up-to-date and flashed according to the vehicle’s model. • Cabin module must enter pairing mode in order to pair User phone or Keypad. •...
  • Page 14: Calibrate Tonneau Cover

    CALIBRATE TONNEAU COVER IMPORTANT: CALIBRATION IS REQUIRED STEP 5 • Cover module needs calibration after: • Cabin module went in and out of Pairing mode • Once the tonneau cover is assembled, the cables • After a power cycle on the cover module that drive to move the cover are not aligned properly.
  • Page 15: Replacing Cabin Module (Ds4Th)

    REPLACING CABIN MODULE (DS4TH) REPLACING COVER MODULE Set the Cover module to Factory Reset Pair the new Cover module to the first, then re-pair this module with the Cabin module new Cabin module Delete the Vehicle on the APP, then add Re-pair the APP to register the new the new Cabin module Cover module...
  • Page 16: Doing A Factory Reset To The Cabin Module

    DOING A FACTORY RESET TO THE CABIN MODULE WARNING: A factory reset will revert the flashed firmware back to its default factory settings. Depending on the Once the Factory Reset is successful: installation, some settings may need to be reconfigured. •...
  • Page 17: How To Enter Into Pairing Mode

    HOW TO ENTER INTO PAIRING MODE PARKING LIGHTS DIAGNOSTICS (WHEN APPLICABLE) • The whole sequence must be done in less than 60 seconds. FLASH COUNT DESCRIPTION MEANING / REASONS • Vehicle is locked Lock command was sent from the OEM fob, from the app or from the Keypad •...
  • Page 18: Faq

    Can I use Apple Car Play in Truck to operate the cover? Yes, the Retrax EQ cover is designed to be installed by anyone with basic tools. There are no cutting/splicing of wires required. At this time, no there is no availability to use Apple Car Play to operate the cover.

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