Troubleshooting Guide - GE VividE80 Quick Reference Manual

Quick Aid

Troubleshooting Guide

Network
Symptoms
- Spooler full
- Not able to export or
import from a remote
device
- Not able to store images
to a remote device
- Timeout when
connecting to a Remote
Workflow
- The Network Status icon
shows the following
status:
- Intermittent slowdown/
lockup/freeze
- System halts/pausing
- Erratic movements of
Cine loops
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Possible Causes
- Network cable dis-
connected, bad or
loose
- Hospital network
down
- Incorrect Network
settings
- Defective BEP
- Unstable Network
- Slow network
- Reading data from a
Remote device on a
slow network
Note!
Make sure to apply the GEHC Global Service
Privacy and Security Standards to protect
Sensitive Personal Information. (DOC1487129)
Possible Solutions
- Reseat Network cable
- Replace Network cable
- Verify TCP/IP settings in
Connectivity page
- Verify «Troubleshooting
Remote Archive» and
«Troubleshooting
EchoPAC » sections
- Contact Hospital IT for
support
- Contact IT for support
and monitor Network
- Contact IT to verify
network speed
Troubleshooting Guide, Network – Quick Aid
DOC1710900, Rev:1
Before performing advanced trouble-
shooting, always assure that the following
steps have been checked:
Regularly check the Network Status Icon
at the lower left corner of the screen.
When the Network Status Icon shows
the following status : The network
connection is OK.