Westpac PRESTO SMART e355 Quick Reference Manual page 10

e355 terminal
not reading
cards�
10
1. Re-insert/swipe the card when prompted by
the terminal.
2. If there is still no response from the terminal,
power off the terminal by pressing the
for 10 seconds.
3. Power on the terminal and re-connect it to
your compatible POS app.
4. Attempt the transaction again.
5. Call the Westpac Merchant Helpdesk if the
problem persists.
key