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Getting started
myPhonak is an app developed by Sonova, a world leader in hearing solutions
based in Zurich, Switzerland. Read the user instructions thoroughly in order to
benefit from all the possibilities it offers.
This user guide describes the features of myPhonak, and how those
features can be operated by the user. Read this user guide through,
before starting to use the app.
Additional training is not needed for handling of the app
Compatibility information:
For the use of the myPhonak app, Phonak hearing aids with
Bluetooth® connectivity are required.
myPhonak can be used on Phones with Bluetooth® low energy
(LE) capability running on iOS® Version 15 or newer.
myPhonak can be used on Google Mobile Services (GMS) certified
Android™ devices supporting Bluetooth® 4.2 and Android OS 8.0
and newer.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such
marks by Sonova AG is under license.
iPhone® is a trademark of Apple Inc., registered in the U.S and other countries.
Android is a trademark of Google LLC.
IOS® is a registered trademark or trademark of Cisco Systems, Inc. and/or its affiliates in the United States and
certain other countries.
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Table of Contents
Troubleshooting
