Table of Contents
Advertisement
Troubleshooting
19 Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshoot-
Troubleshooting
ing information before contacting after-sales service. This will avoid unneces-
sary costs.
WARNING
Risk of electric shock!
Improper repairs are dangerous.
Never make any technical modifications to the appliance or its features.
▶
Repairs to the appliance should only be carried out by trained specialist
▶
staff.
Only use genuine spare parts when repairing the appliance.
▶
If the power cord of this appliance is damaged, it must be replaced by the
▶
manufacturer, the manufacturer's Customer Service or a similarly qualified
person in order to prevent any risk.
Fault
The display goes out
and
flashes.
"E:30 / -80" or deter-
gent solution is not
being pumped out.
"E:38 / -25 / -26"
Cause and troubleshooting
Energy-saving mode is active
Press
.
▶
The water outlet hose is connected too high, is kinked
or trapped, or has been extended impermissibly.
Check the installation of the water outlet hose.
▶
→ Page 12
Drain pipe or water outlet hose is blocked.
Clean the drain pipe and the water outlet hose.
▶
The drain pump is blocked or the pump cover is not
installed correctly.
Check that the pump cover is installed correctly.
▶
→ Page 42
Clean the drain pump. → Page 42
▶
Detergent dosage is too high.
If intelligent dosing is activated, reduce the basic
▶
dosage. → Page 36
If you dose manually, reduce the amount of deter-
▶
gent for the next washing cycle with the same load.
is activated.
Start the Spin programme or a suitable draining
▶
programme. → Page 27
Drain pump is blocked.
Clean the drum. → Page 40
1.
If the fault persists, clean the drain pump.
2.
→ Page 42
Troubleshooting en
45
Advertisement
Table of Contents
