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Fault
Appliance does not
heat up.
A message with "D"
or "E" appears in the
display, e.g. D0111
or E0111.
The operation does
not start or is inter-
rupted.
Appliance prompting
you to wipe down
cooking compartment
and fill water tank.
After an operating
mode is switched on,
a message on the
display indicates that
the temperature is
too high.
Buttons are flashing.
Liquid in evaporator
dish completely evap-
orated even though
water tank full.
Water tank emptying
for no reason and
evaporator dish over-
flowing.
Appliance prompting
you to fill water tank
even though water
tank full.
Appliance prompting
you to fill water tank
even though water
tank not yet empty/
appliance not prompt-
ing you to fill water
tank even though wa-
ter tank empty.
Cause and troubleshooting
Demo mode is switched on.
1.
Briefly disconnect the appliance from the power supply by switching the circuit breaker in
the fuse box off and then on again.
Switch off demo mode in the basic settings within approx. 5 minutes.
2.
→ "Changing the basic settings", Page 15
There has been a power cut.
Open and close the appliance door once after a power failure.
▶
a The appliance is checked and is ready to use.
Malfunction
Switch the appliance off and on again.
1.
a If the fault was a one-off, the message disappears.
If the message appears again, call the after-sales service. Please specify the exact error
2.
message when calling.
Appliance door not fully closed.
Close appliance door.
▶
Appliance is not active.
Switch the appliance off and then on again.
▶
The power supply has been disconnected or the appliance has been switched off during the
descaling process.
When you switch the appliance back on, rinse it twice.
▶
Appliance has not cooled down sufficiently.
Allow the appliance to cool down.
1.
Select an operating mode once again.
2.
Normal occurrence caused by condensation behind the control panel.
No action required.
Water tank not inserted correctly.
Slide the water tank in until it clicks into place.
▶
Supply line to water tank blocked.
1.
Descale the appliance.
Check and adjust the set water hardness range.
2.
If the orange-coloured plugs are still inserted in the tank guide housing, remove the
▶
plugs.
The plugs are no longer required.
Water tank not closed properly.
Close water tank lid and press down until it clicks into place.
▶
Tank lid seal dirty.
Clean the seal.
▶
Tank lid seal defective.
Buy a new water tank from our after-sales service.
▶
Water tank not inserted correctly.
Slide the water tank in until it clicks into place.
▶
Detection system not working.
Call the after-sales service.
▶
Water tank dirty and moving water level indicators jammed.
Shake and clean the water tank.
1.
If the jammed parts cannot be freed, order a new water tank from our after-sales service.
2.
Troubleshooting en
23
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