HeyCafe HC-880 Troubleshooting

Troubleshoo�ng: HeyCafe HC-880
Fault Cause
The grinder is • The mains plug is
not grinding, not plugged in.
the display is
• The thermal cut-
not lit up.
out has tripped.
• The electrical fuse
has tripped.
• The grinding
The grinder
mechanism is
is making
clogged. / The
noise but
grinding degree is
not
too fine.
grinding.
• ground coffee has
built up in the
grinder because of
an excessive
amount of coffee.
• A foreign object
has got into the
grinding
mechanism.
Hey Café
Remedy
 insert the power plug into a properly
installed socket.
 Switch off the grinder (On/Off switch in the
OFF posi�on), remove the power plug from
the socket and allow the grinder to cool
down for 30 minutes. replace the power plug
and switch on the grinder (On/Off switch in
the ON posi�on). You can now use the
grinder again as normal. if the cut-out trips
repeatedly, contact a service technician for
support.
 Check the electrical fuse. if required, restore
the fuse to its original state or replace it.
Check whether other loads are connected to
this fuse and if so, pull out their plugs. if the
fuse repeatedly trips, contact a service
technician for support.
 Set the grinder to the highest (coarsest)
se�ng and start the grinding process. The
grinder will clear itself. Then set the desired
grinding degree during opera�on again.
 With the grinder switched off, clean the
spout including the spring using a brush. Set
the grinder to the highest (coarsest) se�ng
and start the grinding process. The grinder
will clear itself. Then set the desired grinding
degree during opera�on again.
 Clean the grinder (See HeyCafe HC-880 User
Manual Chapter 9, "Cleaning the Grinding
Chamber" for instruc�ons on access to the
grinding chamber) and remove
the foreign object. If the foreign body cannot
be removed in this way, further
troubleshoo�ng of the grinding chamber is