Axon hardware. The system is modular, and up to five individual bays can be connected to one core. The type of bay you use depends on which Axon camera you use. There are three individual bay designs for: ...
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A 6-bay dock is also available. As with the individual bays, there are three different models. One accepts Axon Body cameras and Axon Flex cameras and controllers (below left). Another accepts Axon Body 2 and Axon Fleet cameras (below right). The third is designed for Axon Flex 2 cameras and controllers (not shown below).
Information about an Axon Dock and the devices connected to them is available in your agency’s Axon Evidence account by going to the Device Profile page for the dock. Your dock must be registered (see next section) to use the this page.
This screen shows an Axon Legacy Dock single-bay device profile page in Axon Evidence. Registration If you do not have an Axon Evidence account, contact your Axon administrator and ask for an account invitation. When the email invitation arrives from noreply@evidence.com, accept it and create an account.
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For the 8-bay dock, the icon is near bay 1, on the side of the dock near the power connection. 3. Use logical names when changing the Device Name in Axon Evidence. This will assist in understanding the location and purpose for the dock.
Dock to securely upload the content securely to your agency’s Axon Evidence or Evidence Local instance. An Axon Body Camera can be docked in any compatible Axon Dock and still connect to your evidence repository to upload video. When docked, the camera obtains its own IP address to establish a direct encrypted communication channel.
Before being registered to your agency, the dock will perform time synchronization against “time.evidence.com.” The Axon system does not currently support HTTP/HTTPS Proxies. If the dock is placed on a network where a proxy is used to access web sites, the IP assigned to the dock must be whitelisted.
Ensure you know your user name, password, and agency domain name. This email invitation will come from noreply@evidence.com. If you do not accept the invitation, you will not be able to complete Axon Dock setup. Step 2: Assemble the dock ...
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Axon Dock User Guide 4. Press the locking adapter into place between the core and bay. The two prongs on each end of the locking adapter should snap into place to hold the core and bay together. 5. When properly installed, the locking adapter is flush in place with the core and bay.
Axon Dock User Guide Step 3: Connect to network The back of the dock core has two ports for ethernet cables: WAN and MGMT (LAN). The USB port on the rear of the core is non-functional. 1. Reset button ...
Axon Dock User Guide 4. In the Configuration Assistant dialog box, select OK. Step 6: Device configuration Complete the information for the Authentication Required dialog box. 1. For User Name, enter admin . 2. For Password box, enter admin .
Axon Dock User Guide Step 7: Administrator login 1. Enter your agency’s Axon Evidence Domain name. For example, in axon.evidence.com, axon is the domain name. 2. Select Continue. 3. Select the link in the "Please open..." sentence and use the number provided there to complete registration.
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Axon Dock User Guide 3. On successful registration, a banner displays “This Dock has already been registered with Evidence.com”. Continue with step 9. Axon Enterprise, Inc.
Battery charging and LEDs An Axon Body 2 camera or Axon Flex 2 Controller will begin charging when placed in a bay. The color of the battery LED around the camera's EVENT button indicates the battery’s status; see the camera's...
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Axon Dock User Guide Axon Fleet cameras do not charge in the Axon Dock; the battery LED will display solid green. Body Camera Battery Battery LED while Capacity in Dock Fully charged (greater Green than 98%) Charging in progress Yellow (20–98%)
Axon Dock User Guide Attach the desk plate If you use your Axon Dock on a desk or table, you should attach your dock to a desk plate. The desk plate holds the core and bay together and keeps the dock from sliding on flat surfaces.
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Axon Dock User Guide 2. Place the core on the desk plate so the rectangular openings on the dock line up with the holes in the plate. 3. Drive the six screws into the dock. 4. Turn the dock and desk plate assembly over.
Axon Dock User Guide Change dock interface to HTTPS The Axon Dock administration interface for legacy docks uses HTTP by default when connecting with a browser (this connection is unrelated to the dock's HTTPS connection to Axon Evidence). For an added layer of security when connecting, you can enable HTTPS.
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Axon Dock User Guide 5. Refresh the browser page. A browser warning notes "connection is not private". 6. Select the option that lets you add the exception and install the dock security certificate. Each browser has a slightly different workflow; the above is from Google Chrome and requires you to select Show Advanced (which then becomes Hide Advanced) to show the lower part of the screen, then Proceed to 10.10.1.1...
Axon Dock User Guide Wall-mount, multi-bay For desktop installation, see Installation on page 8. This section describes how to wall-mount a multi-bay dock. If you don't need to wall- mount your dock, skip to Troubleshooting on page 25. Safety instructions Before mounting your dock: ...
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6. 5.21" (13.2 cm) 3. 8.51" (21.6 cm) 7. Place power supply here 4. 17.5 " (44.5 cm) Dimensions for Body 2 and Fleet camera 6-bay dock 1. Ethernet port 5. 8.51" (21.6 cm) 2. Power port ...
Axon Dock User Guide Dimensions for Axon Flex 2 System 6-bay dock 1. Ethernet port 5. 8.51" (21.6 cm) 2. Power port 6. 17.5 " (44.5 cm) 3. 7.375" (18.7 cm) center-to-center 7. 7.66" 19.5 cm) ...
Axon Dock User Guide Step 3 – Identify dock placement 1. Find a location away from heat sources and direct sunlight that does not obstruct movement. 2. Choose a location close to an electrical outlet and a network outlet. Measure the length of the dock’s power cord to ensure it will reach.
Axon Dock User Guide 4. Leave 1/8” (3.2 mm) of space between the bottom of the screw head and the wall to allow the bracket to settle in the keyhole. Step 6 – Connect the cables There is space provided on the horizontal shelf to secure the power supply for the dock.
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Axon Dock User Guide Troubleshooting An Axon Dock provides a wired network connection for various cameras. It functions as an ethernet adapter, unmanaged network switch, and charger. As long as the dock has power and a network connection, it should continue functioning correctly.
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1. Outbound traffic on port 443 (SSL) appears to be blocked on the agency firewall. Work with your agency IT department to ensure this port is opened outbound. 2. The IP addresses of Axon Evidence (Evidence.com) need to be whitelisted. Contact customer service to obtain a list of these IPs.
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Axon Dock User Guide 4. If your agency uses statically-assigned IP addresses: a. Assign a static IP address on the networking tab on the Axon Dock UI. You may need to contact your agency IT department for this information.
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Port 53 (UDP) is open for access to DNS, if your network uses external (internet) DNS servers. When using external DNS servers this port is necessary for the dock to locate the servers for your Axon Evidence account. Port 80 (TCP) for time synchronization.
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Axon Dock User Guide Check whitelisting Confirm that the Axon Evidence IP addresses are whitelisted. Not whitelisting all Axon Evidence IP addresses may affect your uploads. If you need a list of Axon Evidence IPs, contact Check static IP addresses If your agency is using static IP addresses on your dock, confirm that no changes have been made to those IP address ranges.
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Status page, and check the device status. If there are no errors, contact us for further assistance. Unable to reach the Axon Dock status page If the computer connected to the dock can't connect to the status page after entering in 10.10.1.1 in a browser, ensure: ...
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Axon Dock User Guide Technical information Technical support Visit www.axon.com and view the support options or call 1-800-978-2737. Warranty Axon Enterprise, Inc. warranty provisions are applicable on all Axon Body 3 system products. See www.axon.com for detailed warranty information. Axon Enterprise, Inc.
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