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Axon VIEVU Docking Station User Manual

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VIEVU Docking Station User Guide
VIEVU Docking Station
User Guide
INTRODUCTION
The VIEVU Docking Station is a multiple-camera docking option compatible with VIEVU Solution and
VERIPATROL. This guide describes how to use the VIEVU Docking Station with VIEVU cameras and software.
Additional support material is available at
CONTACT US
If you need assistance or have any questions, please visit www.vievu.com/docking-station-support,
contact us by phone at 888-285-4548, or email support@vievu.com.
Version 2.46.7.0
www.vievu.com/support.
22 January 2019
Page 1

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Summary of Contents for Axon VIEVU Docking Station

  • Page 1 User Guide INTRODUCTION The VIEVU Docking Station is a multiple-camera docking option compatible with VIEVU Solution and VERIPATROL. This guide describes how to use the VIEVU Docking Station with VIEVU cameras and software. Additional support material is available at www.vievu.com/support.

  • Page 2: Table Of Contents

    VIEVU Docking Station User Guide 22 January 2019 TABLE OF CONTENTS GETTING STARTED ..............4 .............. 4 REPARING FOR OCKING TATION ETUP Overview ............................4 Obtaining IP Address ......................... 4 Log In ..............................5 MAIN MENU ................7 ....................7 ONFIGURATION VIEVU Software ..........................
  • Page 3 VIEVU Docking Station User Guide 22 January 2019 Overview ............................27 Change Login ..........................28 Change Password ........................... 29 OPERATION ................30 ..................30 ONNECTING AMERAS Overview ............................30 Docking Station Port ........................30 LE4mini Port Insert .......................... 30 LE3 Docking Station Port ......................... 30 Connecting Cameras to a Docking Station ..................

  • Page 4: Getting Started

    VIEVU Docking Station User Guide 22 January 2019 GETTING STARTED Preparing your Docking Station for use with VIEVU Solution and VERIPATROL. Preparing for Docking Station Setup You will need to prepare your Docking Station before configuring it for use with your environment.

  • Page 5: Log In

    VIEVU Docking Station User Guide 22 January 2019 Figure 2  To obtain an IP address using an automatic configuration: DS_settings.XML 1. Download the configuration file: from the VIEVU support web site (http://www.vievu.com/docking-station-support/). 2. Edit the XML file to match your settings, (as described in Appendix A: XML Configuration File).
  • Page 6 VIEVU Docking Station User Guide 22 January 2019 3. Use the following default credentials to login to the Docking Station: Login ID: admin  Password: vievu123  4. The Docking Station Configuration page is displayed (Figure 4). Note: If your login fails, the credentials may have already been changed. In that case, please contact your system administrator to help resolve the issue.

  • Page 7: Main Menu

    VIEVU Docking Station User Guide 22 January 2019 MAIN MENU The Docking Station Menu includes tools for configuring your Docking Station; tools for its network and configuring SNMP monitoring; firmware installation and preferences. The Configuration page is displayed by default, after you login to the Docking Station (Figure 4). Navigate between configuration options by selecting from the following menu options: Configuration –...
  • Page 8 VIEVU Docking Station User Guide 22 January 2019 Figure 5 5. After entering VIEVU Solution server information, press Save. 6. When the Docking Station configuration has been updated, a success message is displayed. Figure 6 7. Press OK, and you are returned to the Configuration screen.
  • Page 9 VIEVU Docking Station User Guide 22 January 2019 Figure 7 Note: If the connection test fails, double check that the information has been entered correctly and that traffic to and from the Docking Station is not blocked by a firewall.
  • Page 10 VIEVU Docking Station User Guide 22 January 2019 Figure 8 3. After completing the Configuration page, click on Save. 4. You are requested to perform a restart of the Docking Station (Figure 9). Figure 9 5. If you selected: Version 2.46.7.0...

  • Page 11: Time Zone

    VIEVU Docking Station User Guide 22 January 2019 Yes, your changes are saved and the Docking Station reboots.  No, your changes are saved, you are reminded that the system needs to restart (Figure 10).  Figure 10 6. Press OK, and you are returned to the Configuration screen.

  • Page 12: Hostname

    VIEVU Docking Station User Guide 22 January 2019 Figure 12 2. Press Save to apply the changes. Note: The Time Zone setting is applied to cameras docked at this Docking Station and are reflected in the video timestamps. Hostname A hostname allows you to reference your Docking Station using a name of your choosing.

  • Page 13: Location

    VIEVU Docking Station User Guide 22 January 2019 Figure 13 Note: The Hostname field populates with MAC Addresses automatically. The default hostname will use the following format: VIEVU-MDN-MAC Address. 2. Press Save to apply the changes. Note: Although a restart is requested and recommended when the hostname is changed, it is not necessary.

  • Page 14: Ip Address

    VIEVU Docking Station User Guide 22 January 2019 Hostname – The server name.  User Name – An account name on the server.  Password – The password of that account on the server.  Port – The connection port to access the server.

  • Page 15: Dns Settings

    VIEVU Docking Station User Guide 22 January 2019 Figure 16 4. Press Save to apply the changes. 5. The Docking Station will become available at the new address. Note: When using a Static IP Address, DNS names are not compatible with the proxy, NTP or VERIPATROL address on the Docking Station.

  • Page 16: Ntp Server Settings

    VIEVU Docking Station User Guide 22 January 2019 NTP Server Settings You may obtain Docking Station time from the internet or a local time server. By default, the Docking Station is configured to use internet time.  To use an local time server: 1.

  • Page 17: Network Tools

    VIEVU Docking Station User Guide 22 January 2019 2. Click the Browse button and select the SSL certificate file to upload. 3. The details of the certificate are displayed in the SSL window. 4. Press Save to apply the changes.

  • Page 18: Ping

    VIEVU Docking Station User Guide 22 January 2019 Figure 21 Note: If the Docking Station cannot get a response from the IP Address or DNS, “***” is displayed. Ping Ping is used to determine whether or not a specific IP address is accessible from the Docking Station.
  • Page 19 In the Manager Community String field, enter an ID that is sent along with each SNMP trap (by default, this is  set to public). Note: VIEVU Docking Station sends traps on UDP Port 162. In the Agent Community String field, enter an ID that is sent along with each SNMP Get-Request (by default, ...
  • Page 20 VIEVU Docking Station User Guide 22 January 2019 Figure 24 Version 2.46.7.0 Page 20...
  • Page 21 VIEVU Docking Station User Guide 22 January 2019 4. In the Agent Settings window: Select the security mechanism for handling agent SNMP messages in the Security Level.  Enter a User Name to access the agent.  Enter an agent engine unique identifier in the Engine ID field.
  • Page 22 VIEVU Docking Station User Guide 22 January 2019 Enter a manager authentication Password.  Select an authentication algorithm for manager password integrity checking in the Authentication Protocol  field. Enter a manager message encryption privacy Password.  Select a manager authentication algorithm for message encryption in the Privacy Protocol field (Figure 26).
  • Page 23 VIEVU Docking Station User Guide 22 January 2019 Manager Side To receive the MDN traps, it is necessary to configure your server application to process traps with the Community String specified in the Manager Community String field. You can set up trap processing rules for your server application either now or later.

  • Page 24: Firmware

    VIEVU Docking Station User Guide 22 January 2019 Camera serial number (OID: 1.3.6.1.4.1.99999.1.2.1.1)  Attention reason (1.3.6.1.4.1.99999.1.2.1.2) – describes why camera requires attention. The following  reasons can be sent to SNMP manager: Unable to log on to the API – this message appears in the following cases: MDN is not configured or ...

  • Page 25: Remote Update Of Docking Stations From Vievu Solution

    VIEVU Docking Station User Guide 22 January 2019 Figure 27 From this page, you can update Docking Station firmware to the latest version. You can also enable automatic updating of firmware for either, Docking Stations or cameras. Remote Update Of Docking Stations From VIEVU Solution It you are using VIEVU Solution you should remotely update the firmware on multiple or single Docking Stations from the VIEVU Solution Docking Station Management page.

  • Page 26: Automatic Update Of Docking Station Firmware With Veripatrol

    VIEVU Docking Station User Guide 22 January 2019 Automatic Update of Docking Station Firmware with VERIPATROL If you are using the Docking Station with VERIPATROL you should configure the Docking Station to automatically update its firmware whenever a new version is available. For automatic updates to work, the Docking Station must have access to the internet.

  • Page 27: Preferences

    VIEVU Docking Station User Guide 22 January 2019 Figure 29 Preferences The Preferences page lets you change the Docking Station user login name and its associated password. Overview  To open the Preferences page: 1. Select the Preferences tab at the top of the screen.

  • Page 28: Change Login

    VIEVU Docking Station User Guide 22 January 2019 Figure 30 3. Use the Preferences page to change login credentials for the Docking Station. Note: Make sure any changes to the login credentials are carefully backed up in case the credentials are forgotten.

  • Page 29: Change Password

    VIEVU Docking Station User Guide 22 January 2019 Figure 31 Change Password  To change the Docking Station password: 1. In the Change Password section (Figure 32), enter the new password in the New Password field. 2. In the Confirm Password field, enter the new password again to confirm.

  • Page 30: Operation

    VIEVU Docking Station User Guide 22 January 2019 OPERATION Using the Docking Station with VIEVU cameras. Connecting Cameras Overview The Docking Station supports up to 10 cameras at one time. Once the Docking Station has been configured and the cameras assigned to VIEVU Solution or VERIPATROL, the Docking Station will transfer videos from the connected cameras and update the cameras to the latest firmware version.
  • Page 31 VIEVU Docking Station User Guide 22 January 2019 1. Loosen the rubber USB port cover on the camera and rotate it 90° to the rear of the camera (Figure 34). Figure 34 2. Align the camera with a port on the top of the Docking Station (Figure 35).

  • Page 32: Camera Leds

    VIEVU Docking Station User Guide 22 January 2019 Figure 36 Note: To ensure cameras are correctly mounted in the Docking Station, look for the following: LE5/LE5 LITE/LE4/LE4mini – After connecting the camera, watch for the status light to turn solid blue.

  • Page 33: Le5 Lite Leds

    VIEVU Docking Station User Guide 22 January 2019 White Light: Camera is installing new firmware. Do not disconnect the camera. Charging Light ( Solid Red: Battery is charging. Solid Green: Battery is fully charged. LE5 LITE LEDs Status Light ( Solid Blue: Camera is connected to the Docking Station and is queued to upload.
  • Page 34 VIEVU Docking Station User Guide 22 January 2019 Solid Red: Battery is charging. Solid Green: Battery is fully charged. Version 2.46.7.0 Page 34...

  • Page 35: Architecture

    VIEVU Docking Station User Guide 22 January 2019 ARCHITECTURE A Docking Station may be part of a Microsoft Azure environment, or part of a local server environment. Cloud Environment Figure 37 shows the interfaces between a Docking Station and external systems in a Microsoft cloud environment.

  • Page 36: Local Server Environment

    VIEVU Docking Station User Guide 22 January 2019 162 (UDP, OUT) Docking Station SSH (VIEVU 22 (TCP, SSH) Support Use Only) Local Server Environment Figure 38 shows the interfaces between a Docking Station and external systems in a local server environment.
  • Page 37 VIEVU Docking Station User Guide 22 January 2019 Docking Station SSH (VIEVU 22 (TCP, SSH) Support Use Only) Version 2.46.7.0 Page 37...

  • Page 38: Appendix A: Xml Configuration File

    VIEVU Docking Station User Guide 22 January 2019 APPENDIX A: XML CONFIGURATION FILE The Docking Station can be configured using an XML file. The template for this XML file can be downloaded from the following address: Docking Station USB thumb drive configuration file Configure A Docking Station Using An XML File You are able to configure a Docking Station using a USB thumb drive.
  • Page 39 VIEVU Docking Station User Guide 22 January 2019 NTPServerAddress – defines the IP address of the NTP server to be used to synchronize time (Must be  specified if UseInternetTime=True.) CustomDNS (true|false) - value which defines whether to use a defined or DHCP received DNS.
  • Page 40 VIEVU Docking Station User Guide 22 January 2019 securityLevel (noAuthNoPriv|authNoPriv|authPriv) - value that describes the security level of the agent. authProtocol (MD5|SHA) - protocol that is used for authentication. authPassword – the authentication password. privProtocol (DES|AES128) - is the agent privacy protocol used to encrypt messages.

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