2. Introduction Dear customer, Thank you for purchasing this product. If there are any technical questions, please contact: www.conrad.com/contact 3. Intended use The product is a thermal label printer. The product is intended for indoor use only. Do not use it outdoors. Contact with moisture must be avoided under all circumstances.
6. Spare parts 6.1. Thermal paper and thermal labels The printer can print on any commercially available thermal paper and thermal labels. W = Width 2734624 2734625 H = Height Thermal paper W: 60 mm W: 75 mm Thermal label W x H: 60 x 30 mm Size: 75 x 30 mm 7.
◼ Maintenance, modifications and repairs must only be completed by a technician or an authorised repair centre. 8.2. Handling ◼ Handle the product carefully. Jolts, impacts or a fall even from a low height can damage the product. 8.3. Installation ◼...
8.5. Connected devices ◼ Also observe the safety and operating instructions of any other devices which are connected to the product. 8.6. Power adapter Do not modify or repair mains supply components including mains plugs, mains cables, and power supplies. Do not use damaged components. Risk of death by electric shock! ◼...
9. Product overview Cable fastener Release Cover Cash drawer port USB port Serial port Power Power port Feed button button LED indicator Cable fastener installation Thermal printer head Paper roll shaft Paper guide Paper sensor (movable)
11. Installation and Usage 11.1. Media Loading 11.1.1. Paper Roll Loading 1. Use both of your index fingers and pull the buttons forward to open the top cover. 2. Pull out the paper roll holder. Rotate the paper roll holder to match the core diameter of the paper roll.
4. Pull out some paper and adjust the paper guide to fix the paper. 5. Close the cover and tear off the excess paper. 11.1.2. External Paper Roll If you use an external paper roll, refer to the below image to load the paper into the printer. 11.2.
11.3. Interface Cable Connection The printer supports the following communications interface standards. ◼ RS-232C (Serial) Cable ◼ USB-B Type Cable Connect the interface cable as shown below: USB cable Serial cable 1. (If LED indicator is on) press the power button for about 1.25 seconds to switch the printer off.
11.5. Operation Panel POWER Button This button is used to turn the printer on/off. ◼ Press the power button for approx. 1.25 seconds to switch on. ◼ Press the power button for approx. 1.25 seconds to switch off. ◼ Blue LED: printer in standby mode ◼...
11.6. Basic Operation 11.6.1. Power On/Power Off ◼ Press the power button for about 1.25 seconds to switch on. ◼ Press the power button for about 1.25 seconds to switch off. 11.6.2. Feed When the printer is on, press feed button and the printer will automatically feed paper to the specified position according to the paper type you use.
11.7. Configuring printer parameters You can configure printer settings via the buttons on the printer or the printer software. The printer settings you can configure via the buttons is limited. To configure parameters via Windows® software, refer to Configuring printer with Windows® Label Printer Utility.
13. Configuring printer with Windows® Label Printer Utility With the Windows® “Label Printer Utility” you can configure parameters of new and existing printers. 13.1. Getting started 1. Download the application HPRTUtilityForLabel from www.conrad.com/downloads to your computer. 2. Open the application HPRTUtilityForLabel. 13.2.
13.3. Configuring printers Prerequisites: > Printer is connected to computer/POS system. 1. Open the application HPRTUtilityForLabel. 2. On the main page, select the printer you want to configure from the printer list. 3. Click Parameter Setting to open the printer settings. 4.
14. Installing Windows® label editor BarTender® Ultralite With BarTender® Ultralite you can create and edit labels. To use BarTender® Ultralite, you must install on your computer the required Seagull (www.seagullscientific.com) print driver and the BarTender® Ultralite application. 14.1. Installing Seagull Windows® driver Seagull drivers are available for the following operating systems: ◼...
15. Setting up the MacOS label editor On a MacOS computer you can create and edit labels via the online HPRT label creator application after installing the MacOS TSPL driver. 15.1. Installing the MacOS TSPL driver 1. Download the MacOS TSPL driver from www.conrad.com/downloads. 2.
16. Cleaning and care Adhesives and coatings of the media can transfer onto the printer parts, which can lead to accumulation of dust and debris. Regular cleaning helps to maintain print quality and prevents breakdowns. 16.1. Cleaning housing Important: ◼ Do not use aggressive cleaning agents, rubbing alcohol or other chemical solutions.
16.4. Cleaning roller and/or paper path Clean the roller and paper path if you notice reduced print quality or problems with paper detection. 1. Disconnect the printer from the power supply. 2. Open the printer cover. 3. Remove the installed paper roll. 4.
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This is a publication by Conrad Electronic SE, Klaus-Conrad-Str. 1, D-92240 Hirschau (www.conrad.com). All rights in- cluding translation reserved. Reproduction by any method, e.g. photocopy, microfilming, or the capture in electronic data processing systems require the prior written approval by the editor. Reprinting, also in part, is prohibited. This publication represents the technical status at the time of printing.