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3) If the pop-up window does not appear, select "+", "Add" and then "Device".
My Home
Living room >
You can add a product you want to connect to by selecting it manually or by selecting "Scan nearby".
• Select manually: Samsung > Air conditioner > System air conditioner
• Scan nearby: [System a/c] Samsung
Samsung
Air conditioner
Select
2. Connecting the SmartThings app to your product
• Follow the instructions displayed on the SmartThings app to connect to your product.
• For information on how to use the SmartThings app, select the How To menu on the app.
• If any pop-window appears on the top of the smartphone while connecting to your product, do not
select it.
NOTE
• If a pop-up window saying that the device is already registered appears during connecting to your
product, get permission using "REQUEST PERMISSION" from a user already connected to the product,
or create a new account using "REGISTER MY ACCOUNT" to independently connect to the product.
• If a Samsung account-related country error occurs during connecting to your product, log out of
your current Samsung account, log in to your previous Samsung account, and then delete all
devices that have been connected previously. Then, log in to your current Samsung account again,
and then configure the settings.
• If a failure message appears while adding a device, see "Setting up and connecting to a Wi-Fi access
point using your smartphone" on page 17. The connection may fail temporarily due to an
installation location problem of the access point or other problems.
• If the number of added indoor units is incorrect after adding devices, run the tracking again and
then try adding the devices again.
• For security protocols for wireless/wired access points, WPA-PSK and WPA2-PSK are recommended.
For authentication methods, AES is recommended. New Wi-Fi authentication specifications and
Wi-Fi non-standard authentication methods are not supported.
• If your Internet service provider permanently have registered the MAC address (a unique
identification number) of your PC or modem, you may not be able to connect your product to the
Internet. Contact your Internet service provider and ask how to connect devices other than your PC
(such as an air conditioner and an air purifier) to the Internet.
Add
What do you want to add to this location?
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Device
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