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Recording a Personal Greeting
1. Log in to voicemail.
2. Press 7 to access mailbox options.
3. Press 1 to record a personal greeting.
4. Record your personal greeting for the currently active availability state at the tone and press
#, then select from the following options:
• To accept the personal greeting, press #.
• To review the personal greeting, press 1.
• To rerecord the personal greeting, press 2.
• To cancel the recording, press *.
Using Message Playback Options
This section provides the list of message options as well as some common tasks.
Menu of Message Options
After listening to a voicemail message, you can do any of the following:
• To go to the previous message, press 1.
• To reply to a ShoreTel voicemail message, press 2.
• To call the sender, press 3.
• To replay the message, press 4.
• To hear envelope information (day, date, and time of message), press 5.
• To forward the message to a Mitel voicemail box, press 6.
• To delete the message, press 7.
• To go to the next message, press 8.
• To save the message, press 9.
• To return to the previous message, press *.
• To skip to the end of a message, press 0.
• To skip envelope information for the next message, press #.
Using Shortcut Keys
You can press the following keys to while listening to messages:
• To hear envelope information (time and date sent, user's name) for a message, press 6.
• To rewind to several seconds earlier in a message, press 7.
• To pause a message, press 8.
• To fast forward to several seconds later in a message, press 9.
• To continue to the next message, press #.
• To hear additional options, press 0.
Mitel IP480g/485g Voicemail
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