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24/01/2024 14:40
Software updates
If a full reset (restart) of the TV is required
Frequently Asked Questions for Troubleshooting
[108] Troubleshooting | Start here
Self diagnostics
Check if the TV is working properly.
Press the HELP button, then select [Self diagnostics], or [Problem diagnosis] — [Self
diagnostics].
[Self diagnostics] will start.
Hint
You can also check the following symptoms under [Problem diagnosis].
[Internet connectivity symptoms]
[External device symptoms]
[Picture/Sound symptoms]
If the problem persists, try the following.
Reset (restart) the TV. For details, refer to If a full reset (restart) of the TV is required.
Check and try Software updates.
Support Site
[109] Troubleshooting | Start here
Software updates
Sony will provide software updates from time to time in order to enhance functionality and
provide users with the latest TV experience. The easiest way to receive software updates
is via an internet connection to the TV.
To turn on automatic software download
To enable [Automatic software download], press the HELP button, then select [System
software update] — [Automatic software download].
Hint
https://helpguide.sony.net/tv/gaep1/v1/en/print.html
Guide d'aide
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