In Case Of Difficulty - VTech TELEZAPPER VT 2528 Operating Instructions Manual

IN CASE OF DIFFICULTY

If you have difficulty operating this phone, try the suggestions below.
For Customer Service, call 1-800-595-9511. Please retain your receipt as your proof
of purchase
If the phone doesn't work at all, check these items first:
•
Make sure the AC adapter is plugged into an outlet not controlled by a wall switch.
•
Make sure the telephone line cord is plugged firmly into the base unit and the
modular jack.
•
Make sure the base antenna is fully upright.
•
If the handset does not beep when you press PHONE, the battery might need
charging.
•
Make sure the battery pack is installed correctly.
•
If you have dial pulse (rotary) service on your phone line, make sure the dial
mode is set to dial pulse (see INSTALLATION).
•
Microwave appliances may cause interference with this phone. If you experience
interference, move away from the microwave
If the above suggestions don't solve the problem, try re-initializing the handset
and base:
1 Disconnect the power to the base.
2 Remove the handset battery pack.
3 Wait a few minutes.
4 Connect the power to the base.
5 Insert the handset battery pack.
6 Put the handset in the base to re-initialize.
If you hear a two-beep signal when you try to use the handset:
•
You might be out of range. Move closer to the base and try again.
•
If moving closer to the base doesn't help, try following the directions above for
re-initializing the handset and base.
If the phone does not ring when you receive a call:
•
Make sure the handset ringer is on.
•
Make sure the telephone line cord is connected firmly to the base and the
telephone jack.
•
Make sure the AC adapter is plugged firmly into an outlet not controlled by a
wall switch.
•
You might be too far from the base; move closer.
•
You might have too many extension phones on your telephone line to allow all
of them to ring. Try unplugging some of them.
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