VTech ia5863 User Manual page 47

Troubleshooting
Problem
The messages on
the system are very
difficult to hear.
The answerng system
does not respond to
remote commands .
My cordless handset
beeps five times and
s not performng
normally .
44
Suggestion
• Press or on the telephone base to ncrease or decrease the speaker volume .
• Make sure you are enterng the correct remote access code (see page 32 and 33) .
• Make sure you are callng from a touch-tone telephone . When dalng a number, you should hear
tones . If you hear clcks, then t s not a touch-tone telephone and cannot actvate the answerng
system .
• The answerng system may not detect the remote access code when your announcement s
playng . Wat untl the announcement s over before enterng the code .
• There may be interference on the telephone line you are using. Press the dial pad keys firmly
when dalng .
• Make sure the power cord s securely plugged nto the telephone base . Plug the unt nto a
dfferent workng electrcal outlet not controlled by a wall swtch .
• Move the cordless handset closer to the telephone base . It may be out of range .
• Reset the telephone base by unpluggng and removng the battery from the handset . Wat for 15
seconds then plug n the battery and plug n the power . Allow up to one mnute for the cordless
handset and the telephone base to synchronze .
• Other electronc products can cause nterference to your cordless telephone . Try nstallng
your telephone as far away from these electronc devces as possble: wreless routers, rados,
rado towers, pager towers, cellular telephones, ntercoms, room montors, televsons, personal
computers, ktchen applances and other cordless telephones .
www.vtechphones.com