Table of Contents
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Table of contents
Installaton . . . . . . . . . . . . . . . . . . . . . . . . 2
Connect power and telephone lne cords . . . . . . . 2
Install handset battery . . . . . . . . . . . . . . . . . 3
Wall mountng . . . . . . . . . . . . . . . . . . . . . 4
Desk/table bracket nstallaton . . . . . . . . . . . . 4
Belt clp . . . . . . . . . . . . . . . . . . . . . . . . 5
Check for dal tone . . . . . . . . . . . . . . . . . . 6
Charge the handset battery . . . . . . . . . . . . . . 6
Language . . . . . . . . . . . . . . . . . . . . . . . 6
Set the dal mode . . . . . . . . . . . . . . . . . . . 6
Handset rnger style . . . . . . . . . . . . . . . . . . 7
Set rnger volume . . . . . . . . . . . . . . . . . . . 7
Telephone operaton . . . . . . . . . . . . . . . . . . . 8
Handset layout . . . . . . . . . . . . . . . . . . . . 8
Telephone base layout . . . . . . . . . . . . . . . . 9
Headset jack . . . . . . . . . . . . . . . . . . . . .13
Operatng range . . . . . . . . . . . . . . . . . . . .14
Drectory . . . . . . . . . . . . . . . . . . . . . . . . 15
Store a drectory entry . . . . . . . . . . . . . . . . .15
Edt a drectory entry . . . . . . . . . . . . . . . . .16
Erase a drectory entry . . . . . . . . . . . . . . . .17
Move a drectory entry to the speed dal . . . . . . .17
Dal a drectory number . . . . . . . . . . . . . . . .18
Store a speed dal entry . . . . . . . . . . . . . . . .19
Edt a speed dal entry . . . . . . . . . . . . . . . .20
Delete a speed dal entry . . . . . . . . . . . . . . .21
Dal a speed dal number . . . . . . . . . . . . . . .21
Caller ID . . . . . . . . . . . . . . . . . . . . . . . . 22
About call hstory (caller ID) . . . . . . . . . . . . . .23
Delete a specific call . . . . . . . . . . . . . . . . .24
Delete all calls . . . . . . . . . . . . . . . . . . . . .24
Dal a dsplayed number . . . . . . . . . . . . . . .24
Dsplay screen messages . . . . . . . . . . . . . . .25
Settng the clock . . . . . . . . . . . . . . . . . . . .26
About announcements . . . . . . . . . . . . . . . .26
Answerng system layout . . . . . . . . . . . . . . .27
Record your announcement . . . . . . . . . . . . . .27
Revew your announcement . . . . . . . . . . . . .27
Delete your announcement . . . . . . . . . . . . . .27
Answerng system setup . . . . . . . . . . . . . . .28
Feature summary . . . . . . . . . . . . . . . . . . .28
Lsten to, save & delete messages . . . . . . . . . .29
Call screenng/ntercept . . . . . . . . . . . . . . . .29
Record a memo . . . . . . . . . . . . . . . . . . . .30
Remote access . . . . . . . . . . . . . . . . . . . .32
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Summary of Contents for VTech ia5863
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Page 1: Table Of Contents
Telephone operaton . . . . . . . . . . . . . . . . . . . - Page 2 Remote access commands . . . . . . . . . . . . . .32 Telephone operaton . . . . . . . . . . . . . . . . . . 34 Dsplay screen messages .
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Page 3: Need Help
NEED HELP? Ths user’s manual has all the feature operaton and troubleshootng you need to nstall and operate your new VTech phone . Please take the tme to revew thoroughly to ensure proper nstallaton of ths VTech nnovatve and feature rch product . -
Page 4: Before You Begin
• Battery • User’s manual To order a replacement battery go to www .vtechphones .com or call VTech Communcatons, Inc . at 1 (800) 595-9511 n the Unted States . In Canada, go to www .vtechcanada .com or call 1 (800) 267-7377 . -
Page 5: InstallatOn
Installation Connect power and telephone line cords Install the telephone base as shown below . Choose a central locaton wthn the home, away from • Install the telephone any electronc equpment and applances such as personal computers, computer routers, televson... -
Page 6: Choose Location
Replace cover by sldng t up nto place . d) The battery may have enough power for short calls . For best performance, put the handset n the telephone base and charge the battery for at least 16 hours . -
Page 7: Wall MountNg
nto place . • Mount the telephone base on the wall by positioning it so the mounting studs will fit into the holes on the telephone base and wall mountng/desktop bracket . Slde the telephone base down on the mountng studs untl t locks nto place . -
Page 8: If You Subscribe To Dsl Service
nterference durng conversatons and/or your caller ID features aren’t functonng properly, install a DSL filter to the telephone line between the telephone base and the telephone line jack. Contact your DSL provider to obtain a DSL filter. -
Page 9: Check For Dial Tone
RECHARGING wll appear on the handset (f the battery s very low) . For best performance, charge damage . the battery for at least 16 hours before usng your telephone . • If you have any Language... -
Page 10: Set Handset Date And Time
Installation Set handset date and time If you subscrbe to caller ID service, the date and time will be set automatically with the first incoming call. If you do not have caller ID servce, you can set the date and tme manually: Press PROG, then press •... -
Page 11: Telephone OperatOn
Telephone operation Handset layout 1 . TALK 2 . FLASH 3 . CHAN (channel) 4 . REMOVE 5 . ANSWER A CALL /CID (caller ID) VOL- /VOL + 7 . SELECT 8 . OFF 9 . REDIAL/PAUSE 10 . PROG (program) www.vtechphones.com... -
Page 12: Telephone Base Layout
Telephone operation Telephone base layout 11 . CHARGE/IN USE 12 . MESSAGE WINDOW 13 . ANS ON/OFF 14 . PLAY/STOP 15 . REPEAT/ 16 . SKIP/ 17 . DELETE 18 . VOL 19 . CLOCK 20 . SETUP 21 . ANNC (announcement) 22 . -
Page 13: Handset Operation
• To end a call, press OFF . Ending calls • Press OFF to end your call . — OR — Put the handset on the telephone base to end your call . Answering calls • Press any key to answer a call (except OFF, FLASH Durng a call, press TALK/FLASH to receve an ncomng call, f call watng s actvated . -
Page 14: Telephone Operation
Telephone operation • Whle phone s not n use, press to dsplay caller ID nformaton . • Whle enterng names or numbers nto memory, press last character entered . /VOL+ • Whle on a call, press to ncrease the volume . A double beep wll sound when you reach the hghest settng . -
Page 15: Telephone Base Operation
Telephone operation Telephone base operation CHARGE/IN USE • Flashes n unson wth an ncomng call’s rngng . • Flashes slowly when the handset s n use . • Glows steadly when the handset s chargng . MESSAGE WINDOW Indcates the status of answerng machne . Shows the number of message recorded n the malbox . -
Page 16: Temporary Tone Dialing
If you have pulse (rotary) dalng, you can change from dal pulse to touch tone dalng durng a call by pressng *TONE . Ths s useful f you need to send touch tone sgnals for access to telephone bankng or long dstance servces . -
Page 17: Operating Range
Communcatons Commsson (FCC) . Even so, ths handset and telephone base can communcate headset, vst us on over only a certan dstance - whch can vary wth the locatons of the telephone base and handset, the web at www . -
Page 18: DRectory
Directory Your phone can store 20 (ncludng the nne speed dal entres) telephone numbers wth names (up to 15 characters for the name and 24 dgts for the number n each locaton) n the handset . Store a directory entry 1 . -
Page 19: Edit A Directory Entry
Directory 5 . Enter the telephone number . Press correctons . Press REDIAL/PAUSE to store a pause f necessary . A P wll be shown n the dsplay . • When you reach the — OR — end of the lst n the drectory, END OF Press REDIAL/PAUSE to dsplay the last number daled from ths handset . -
Page 20: Erase A DRectory Entry
Directory Erase a directory entry 1 . Press . The screen dsplays DIRECTORY . 2 . Press to scroll alphabetcally through entres stored n drectory . — OR — Press the dial pad key for the first letter of the entry you want to delete. 3 . -
Page 21: Dial A Directory Number
Directory 4 . Press SELECT. The screen dsplays ENTER 1-9 . 5 . Press the key (1-9) to move ths entry from the normal drectory to the speed dal memory and assign the memory location. You’ll hear a confirmation beep. A memory location number (1 through 9) wll be dsplayed wth ths entry . -
Page 22: Speed Dial
Speed dial Your phone can store up to nne telephone numbers wth names (up to 15 characters and 24 dgts n each locaton) n the speed dal memory locatons you assgn (numbered 1 through 9) n the handset . These numbers can be daled wth two button presses . You can also store telephone numbers wth names alphabetcally n the drectory . -
Page 23: Edit A Speed Dial Entry
Speed dial 5 . After you enter the name, press SELECT or PROG. The screen dsplays ENTER NUMBER . 6 . Enter the telephone number . Use • If the locaton s not Press REDIAL/PAUSE to enter a pause f necessary . A P wll be shown wth the entry . -
Page 24: Delete A Speed Dial Entry
Speed dial Delete a speed dial entry 1 . Press and hold the speed dal locaton key (1-9) of the entry you wsh to delete . 2 . When the screen dsplays the entry you want to delete, press SELECT. Then press ERASE flashes. -
Page 25: Caller Id
There are fees for caller ID servces, and they may not be avalable n all areas . Ths product can provde nformaton only f both you and the caller are n areas offerng caller ID servce, and f both telephone companes use compatble equpment . www.vtechphones.com... -
Page 26: About Call HStory (Caller Id)
For each call that comes in, the screen displays the following information between the first and second rngs: • Your caller’s name (15 letters are sent by your telephone company) . • The caller’s area code and telephone number . -
Page 27: Delete Records From Call History
. Whle revewng the call log, press # repeatedly to dsplay these dalng optons for local and or wthout the 1 . long dstance numbers before dalng or savng the telephone number . See an example below . 3 . Press SELECT . Press 4 . -
Page 28: Display Screen Messages
Caller ID sequences avalable for ths call (area code + number; 1 + area code + number; number only; 1+ number) . See the llustraton on the prevous page showng the avalable dalng optons and note n the margn of ths page for more nformaton . -
Page 29: Answering System Operation
Answering system operation Audible indicators Your telephone system gives you voice prompts for feature operations and voice confirmations when • If you have caller ID you press a button or complete an operaton . servce the clock wll Setting the clock be set automatcally wth ncomng calls . -
Page 30: AnswerNg System Layout
2 . Press RECORD . After you hear “Record after the tone. Press STOP when you are done.” followed by a beep, speak toward the telephone base to record an announcement up to 90 seconds long . 3 . Press PLAY/STOP . The system plays back your recorded message . -
Page 31: Answering System Setup
. Wth toll saver on, the system answers after two rngs only f there are any new messages/memos n malbox . Otherwse system answers after four . Actvate the telephone base rnger volume for ncomng calls . Choose between HI, LO or OF . www.vtechphones.com... -
Page 32: LSten To, Save & Delete Messages
Answering system operation “Remote access code <current setting>, to change the setting, press SKIP OR REPEAT, to continue setup, press SETUP.” “Message alert tone <current setting>, to change the setting, press SKIP OR REPEAT, to continue setup, press SETUP.” Listen to, save & delete messages The system automatcally saves your messages untl you delete them, and can store approxmately 21 mnutes of messages, memos, and announcements (up to a maxmum of 95 messages) . -
Page 33: Record A Memo
Answering system operation Delete messages • To delete a message, press DELETE whle the message s playng . Press and hold DELETE to • delete all old messages n dle mode . • You cannot delete a message untl t’s been revewed; deleted messages cannot be recovered . - Page 34 Answering system operation Window display: 1-95 0-94 (flashing) 1-95 & F (alternatng) 1-99 (countng) 99 (flashing) 1-95 1-95 (flashing) 1-8 (steady for two seconds) 10-99 (steady for two seconds) ON or OF (steady for two seconds) -- (flashing) -- (steady) When: No messages .
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Page 35: Remote Access
You can access many features of your answerng system remotely from a touch tone phone . 1 . Dal your telephone number . 2 . When the system answers, enter your remote access code . If the memory s full, t announces ‘Memory is full’... - Page 36 s pressed wthn 20 seconds, the remote access call wll automatcally end . • If accessng from a touch tone telephone, press #5 to stop recordng . • Press 8 to hang up after you finish remote access to the answerng...
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Page 37: Telephone OperatOn
The handset s changng to another of the 30 channels avalable . 1 . Dsplays when telephone base power s off and TALK s pressed . You’ll also hear an error tone . 2 . Dsplays when an out-of-range dal fals to connect . -
Page 38: BatterEs
— The phone beeps twice every five seconds. — The screen dsplays BATTERY LOW and the low battery con . • Place the handset n the telephone base so the charge lght turns on . The battery s typcally fully charged n 16 hours . •... -
Page 39: Troubleshooting
Troubleshooting If you have difficulty operating your phone, the suggestions below should solve the problem. If you still have difficulty after trying these suggestions, call VTech Communications at 1-800-595-9511. In Canada, call VTech Telecommuncatons Canada Ltd . at 1-800-267-7377 . - Page 40 . • If the cordless handset s n the telephone base but the CHARGE lght s not on, refer to The charge light is off n ths secton . • It may be necessary to purchase a new battery . Please refer to the Batteries secton of ths user’s manual .
- Page 41 Dsconnect the telephone base from the telephone jack and connect a dfferent telephone . If there s no dal tone on the telephone ether, the problem s n your wrng or local servce . Contact your local telephone company .
- Page 42 Suggestion The telephone does • Make sure the rnger s on . (See page 7 for handset and page 28 for telephone base) . not rng when there s • Make sure the telephone lne cord and power adapter are plugged n properly (see page 2) .
- Page 43 • Make sure the telephone s set to the correct dal mode (pulse dal or tone dal) for the servce n your area . Refer to the Set the dial mode secton of ths user’s manual (page 6) to set the dal mode .
- Page 44 . Contact the local telephone company (charges may apply) . • Do you have DSL service? If yes, you need to have a DSL filter installed at every telephone jack that has a telephone connected to it. Contact your DSL service provider for filter information.
- Page 45 Problem Suggestion My caller ID features • Caller ID s a subscrpton servce . You must subscrbe to ths servce from your local telephone are not workng company for ths feature to work on your telephone . properly . •...
- Page 46 When recordng the announcement, make sure you speak n a normal tone of voce about nne message s not clear . nches from the telephone base . • Make sure there is no background noise (television, music, traffic, etc.) when recording.
- Page 47 Make sure you are callng from a touch-tone telephone . When dalng a number, you should hear remote commands . tones . If you hear clcks, then t s not a touch-tone telephone and cannot actvate the answerng system .
- Page 48 Common cure for • If the unt s not respondng normally, try puttng the cordless handset n the telephone base or electronc equpment . the charger . If t does not seem to respond, try the followng (n the order lsted): •...
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Page 49: MaNtenance
Avod water Your telephone can be damaged f t gets wet . Do not use the handset outdoors n the ran, or handle t wth wet hands . Do not nstall your telephone base near a snk, bathtub or shower . - Page 50 VTech assumes no rsk for damage or loss of the Product n transt . • If the Product falure s not covered by ths lmted warranty, or proof of purchase does not meet the terms of ths lmted warranty, VTech wll notfy you and wll request that you authorze the cost of repar pror to any further repar actvty .
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Page 51: Important Safety Instructions
Do not allow anythng to rest on the power cord . Do not nstall ths product where the cord may have anyone walkng on t . Never push objects of any kind into this product through slots in the telephone base or handset as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electrc shock . -
Page 52: Fcc, Acta And Ic RegulatOns
FCC crtera . The handset may be safely held aganst the ear of the user . The telephone base shall be nstalled and used such that parts of the user’s body other than the hands are mantaned at a dstance of approxmately 20 cm (8 nches) or more . If you choose to use a clppng devce, please make sure to only use the suppled VTech belt clp . -
Page 53: The Rbrc ® Seal
The term ‘’IC: ‘’ before the certification/registration number only signifies that the Industry Canada technical specifications were met. The Rnger Equvalence Number (REN) for ths termnal equpment s 0 .1 . The REN s an ndcaton of the maxmum number of devces allowed to be connected to a telephone nterface . The termnaton on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five. -
Page 54: Technical Specifications
Technical specifications Enhanced 5 .8GHz technology–your phone operates on a dual band transmsson that combnes the best of 5 .8GHz and 900MHz technologes, provdng enhanced performance over standard cordless telephones . Frequency control Crystal controlled PLL syntheszer Transmt frequency Base: 912 .75 - 917 .10 MHz Handset: 5863 .80 - 5872 .5 MHz Receve frequency Base: 5863 .80 - 5872 .5 MHz... -
Page 55: Index
Index About announcements 26 About call hstory (caller ID) 23 Answerng system operaton 26 Answerng system setup 28 Audble ndcators 26 Batteres 35 Battery care and performance 35 Before you begn 1 Belt clp 5 Call screenng/ntercept 29 Caller ID 22 Charge the handset battery 6 Check for dal tone 6... - Page 56 Store a call hstory record n the drectory 24 Store a drectory entry 15 Store a speed dal entry 19 Technical specifications 51 Telephone base layout 9 Telephone base operaton 12 Telephone operaton 8, 34 Temporary tone dalng 13 www.vtechphones.com The RBRC ®...
- Page 57 VTECH TELECOMMUNICATIONS LTD . A member of THE VTECH GROUP OF COMPANIES . Dstrbuted n the U .S .A . by VTech Communcatons, Inc . Beaverton, Oregon Dstrbuted n Canada by VTech Telecommuncatons Canada Ltd ., Rchmond, B .C .
- Page 58 User’s manual w w w . v t e c h p h o n e s . c o m Model: a5863...
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