VTech ia5863 User Manual page 40

Troubleshooting
Problem Suggestion
The battery does not •
charge n the handset
or the handset battery •
does not accept
charge . •
•
•
The CHARGE lght
•
s off .
•
•
•
Make sure the handset s placed n the telephone base correctly . The CHARGE lght on the
telephone base should be on .
Remove the battery from the handset and let t charge for 16 hours . Then re-nstall the
charged battery nto the handset .
If the cordless handset s n the telephone base but the CHARGE lght s not on, refer to The
charge light is off n ths secton .
It may be necessary to purchase a new battery . Please refer to the Batteries secton of ths
user's manual .
The telephone mght be malfunctonng . Please refer to the Warranty secton of ths user's
manual for further nstructon .
Clean the chargng contacts on the cordless handset(s) and telephone base each month
usng a pencl eraser or a dry non-abrasve fabrc .
Make sure the power adapter and telephone lne cords are plugged n correctly and securely .
Unplug the power adapter . Wat for 15 seconds before pluggng t back n . Allow up to one
mnute for the cordless handset and telephone base to reset .
The telephone mght be malfunctonng . Please refer to the Warranty secton of ths user's
manual for further nstructon .
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