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Indicator/Led
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18. TROUBLESHOOTING
Possible malfunctions of the machine are listed below.
If the problem cannot be resolved as described, contact Customer Service.
Problem
The appliance does not switch on.
The coffee is not hot.
The coffee is weak or not creamy enough. Coffee ground too coarsely.
Meaning
Descaling has been inter-
rupted. Complete the cycle,
restarting from the step
indicated by the intensity
selection Leds.
→
Cause
The cord is not plugged into the mains
socket.
The cups were not preheated.
The internal circuits of the appliance have
cooled down because 2-3 minutes have
elapsed since the last coffee was made.
Coffee temperature setting too low.
The machine needs descaling
Coffee not suitable.
Coffee not fresh.
Indicator/Led
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Solution
Plug into the mains socket.
Warm the cups by rinsing them with hot
water (Please note: the hot water func-
tion can be used).
Before making coffee, warm the internal cir-
cuits by pressing and holding the
ton (B4) for a few seconds to run a rinse cycle.
Select a hotter coffee temperature in the
settings menu (see "12. Settings menu").
Run the descale procedure. Next, check
the water hardness ("5. Measuring water
hardness") and make sure the machine
setting matches the local water supply
hardness ("12. Settings menu").
Adjust the grinding level ("8.8 Adjusting
the coffee mill"). The effect will not be
noticeable until at least 2 coffees have
been made.
Use coffee for espresso machines.
The coffee pack has been opened for too
long and has lost its taste.
23
Meaning
Descaling in progress
Installation/Replacement
of water filter softener
progress
but-
→
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Table of Contents
Troubleshooting
