Yolink YS6802-UC User Manual page 23

Troubleshoo ng
Func on:
1. Device is offline
- If smart switch is not connected to the cloud, press the POWER bu on on smart switch once
- If Hub is offline, reconnect the Hub to the Internet and press the POWER bu on on smart
switch once
- If Hub is not on, power on the Hub again and press the POWER bu on on smart switch once
- If smart switch is out of range with Hub, reloca ng the smart switch or Hub may be required
- If smart switch is not plugged into an outlet, plug it into an outlet
2. Timer does not run
- Power outages (before or during) can prevent the mer from execu ng. Press the power
bu on once to turn on/off the smart switch, also you can turn on/off the smart switch via
YoLink App or set a new mer. (When you add a rese ng/one- me-use mer this will need to
be amended with that new informa on.)
3. Other issues, contact customer service, 1-949-825-5958 (M-F 9am - 5pm PST)
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