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Troubleshooting
No picture, no sound butTV is on
Maybe
the cable/air
setting
is set to the wrong
position.
Select
Sigrtal
7.},ffae ffona the (,'t_annel
menu.
Go to page
52 f_:)r more
information.
The channel might be empty -- change channels.
If you're watching
your VCR and it's connected
with coaxial cable to the CABLE/ANTENNA jack, tune the TV to channel 3 or 4
(whichever
channel is selected on the 3/4 switch on the back of your VCR). Also check to make sure the TV/VCR button on the
VCR is in the correct mode (press the TV/VCR button on your VCR).
If you're twing to walch content
from a component
that's connected
to the TV (like a DVD player or VCR), press the INPI.JT button
on the remote control until the content
appears.
Sound okay, picture poor
Check antenna
connections.
Make smc all of the cabk, s are firmly connected
to the jacks.
TW adjusting sharpness
function to improve weak signals. Go to page 49 for morn instructions.
Black box appears
on the screen
Closed<'aptioning
might be on. Check the Closed-c_ption
Dixpla_' control panel in the Screen menu. Go to page 50 for more
instructions.
Every time I turn on the TV, the Guide is on the screen
The GUIDE Plus+ system automalically
appears
on the screen when you use the TV button on the remote to turn on the TV. You
can /urn off this fL, a tulc by pressing GUIDE on your remote
control and then select the Menu bar. Press the right arrow button to
select Set#xp Choose Retqeu, options and select ()F_
Can't see commercial
skip timer
If closed-captioning
is on skip timer does not stay on-screen.
"lk) turn off closed-captioning,
go to page 50.
GUIDE Plus+ System
Problems
GUIDE Plus+ setup won't switch to channel 9 for VCR and/or channel 02 cable box
Make
sme
you
have
removed
the Dcmo
Pin ffona the G-LINK
jack.
Check
to see if the G-LINK wands
are positioned
correctly
in
front
of components'
remote
s_'nsors.
GUIDE
Plus+ system
control
of ca/)lc
box
is slower
than
direct
control
of the box
itself. Keep
this in mind
when
changing
channels.
You may
have
an incorrect
GUIDE
Plus+
Channel
Lineup.
The guide
may get out of sync with
the cable
provider.
Use the
GUII)E
Plus+
Set,q)in
the
GUIDE Plus+ Menu
to change
the zip code
to 99999.
'['urn the TV off fbr 10 minutes.
Use Setup
again
to change
the zip code
back
to the correct
value,
if asked,
be sure to select
the correct
channel
lineup
from
the on-screen
list.
Program information
doesn't download
Review
your
setup
informalion
and make
sure
its correct.
Press MENU
on the remote
and select
(;UII)EIJlus+
Setup.
Go to page
15
f_:_rdetailed
instructions
about
the GUIDE
Plus+
Setup
menus.
The TV must
be off to download
information.
Leave your
TV off overnight
f_)r at h, ast 10 hours
to receive
the
initial download
f_)r
your
area.
If"youre
using
a cable
box
leave
it on so you
can receive
program
information.
Scheduled
Watch
or Record
doesn't
occur
Check
Schcduk,
f_)r timer conflicts.
Go to page
32 fbr instructions.
Make
sure the wands
of the G-LINK cable
are placed
in front
of the remote
sensor(s)
on the
component(s).
Make
sure your VCR is turned
off during
the time
you've
scheduled
to record
a program
because
the system
turns
the VCR on when
it starts recording
(if it's already
on when
recording
starts,
the system
will turn
it off).
Make
sure there
is a tape in the VCR and that the VCR is connected
properly.
Be sure that you
set up the VCR in the
GUII)E Plus+ Setup
menus.
If you
don't
complete
the
Configu_ngfi)r
a VCR steps
successfully,
the Record
optk:m
won't
be available.
Go to page
18 fbr detailed
instructions.
Ira
cable
box
is attached
to your TV, make
sure you
set it up correctly
in the GU1DEPlus+
Setup
menus.
Go to page
16-17 fk:_r
detailed
instructions.
55
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