Sonus Faber DUETTO Owner's Manual
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Sonus Faber DUETTO Owner's Manual

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OWNER'S MANUAL
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Summary of Contents for Sonus Faber DUETTO

  • Page 1 OWNER’S MANUAL...

  • Page 2: Table Of Contents

    13. Wi-Fi connection to your network (Android) 14. Setup Duetto using Google Home app 15. Set up Duetto via Web based set up page 16. Configure Duetto via Web based set up page 17. Connecting a Bluetooth device to Duetto 18.
  • Page 3 45. Warning errors 46. No sound comes from Satellite 47. How Do I Find The Duetto Web Page Via The QR Code? 48. I need to move Master unit to the Left side 49. My QR Code Is Not Working 50.

  • Page 4: Information For Users

    The loudspeakers are designed and manufactured according to the highest quality standards. Should however a fault or a malfunction occur, all Sonus faber products are covered by a standard warranty that covers material, technical and manufacturing defects and/or inconsistencies for two (2) years from the date of purchase by the original owner.

  • Page 5: Safety Informations

    SAFETY INFORMATIONS Please read carefully the Safety Instructions printed inside the Packaging. UNPACKING It is advisable to open the packaging as close to the final location as possible. Use a proper tool to open the packaging. Do not insert the blade too deep to avoid damaging the contents. Keep all the packaging elements for any future transport operations.

  • Page 6: Getting To Know Your Duetto

    GETTING TO KNOW YOUR DUETTO Duetto is composed by two speakers. Master with Controls Lines on top and input panel on Bottom. Satellite is recognizable by the Sf logo on the top leather. Control Line – Used to turn Duetto on and off, holding.

  • Page 7: Getting To Know Duetto Remote

    Sub output – Used to couple an external subwoofer to Duetto speakers. Subwoofer it’s optional and not mandatory. a. For more information on how play couple a subwoofer with Duetto, see the Connecting Duetto to Subwoofer topic. Pairing button – Used to pair Master and Satelite together (after reset for example) to play in sync.

  • Page 8: Getting Started

    GETTING STARTED Power on Duetto inserting the power cable on Master and satellite unit. Wait for the LED stripe animation and sound to be completed. Pair Master and Satellite units to play music in sync. Press the pairing button on the Master input board, and within 30sec, press the pairing button on the Satellite input board.
  • Page 9 Duetto can be used without Wi-Fi conncection through Bluetooth, HDMI, Optical and Phono/Line in input. For more information see Playing Music topic. If the Duetto is going to be used across a network (recommended), please ensure the router and any devices you wish to stream from are connected to the network.

  • Page 10: Correct Duetto Placement

    We recommend Duetto has 50 cm clearance on each side and on the rear. If you want to place Duetto closer to the walls, please check Set up your Duetto via Web based set up page topic for selecting “NEAR THE WALL” function.
  • Page 11 17. Make sure cables are coming through the apposite hole in the back, in order to do not compromise the Duetto stability. 18. Make sure Master is placed no more than 4m to the point you would like to control Duetto by remote control.

  • Page 12: Duetto Stand

    • Screws Before screwing the stand, plug all connection cables and power cables to Duetto input board. For more information about input, read Getting to know your Duetto topic. Use the internal chamber of the stand to hold all cables. Make cables pass through.

  • Page 13: Wired Connection To Your Network

    Plug the power cable back in to Duetto. Duetto will automatically connect to the network. Once connected the Duetto stripes will feedback. You will hear a sound when Duetto is ready to be used. a. For more information see the Understanding the Feedback LED Stripes topic.

  • Page 14: Wi-Fi Connection To Your Network (Ios)

    WI-FI CONNECTION TO YOUR NETWORK (IOS) With Duetto powered, wait for the Control Line to blink white. This occurs after first power on and once the Duetto has played its readiness sound. If is displaying another color repetely press the Inputs button on the remote until the Control Line turns white.

  • Page 15: Setup Duetto Using Ios Home App

    SETUP DUETTO USING IOS HOME APP With Duetto powered, wait for the Control Line to blink white. This occurs after first power on and once the Duetto has played its readiness sound. If is displaying another color repetely press the Inputs button on the remote until the Control Line turns white.

  • Page 16: Wi-Fi Connection To Your Network (Android)

    Duetto has played its readiness sound. To set up Duetto on an Android smart device, you will need to use the Google Home app. Please see the Setup Duetto using Google Home app topic or Setup Duetto Via A Web Based Set Up Page topic.

  • Page 17: Setup Duetto Using Google Home App

    SETUP DUETTO USING GOOGLE HOME APP With Duetto powered, wait for the Control Line to blink white. This occurs after first power on and once the Duetto has played its readiness sound. If is displaying another color repetely press the Inputs button on the remote until the Control Line turns white.
  • Page 18 For more information see the Understanding the Feedback LED Stripes topic 16. Touch Next. 17. Touch the new speaker (E.g. Living Room speaker) to control Duetto. 18. To set up and connect multiple Duetto together, see the Playing Audio to multiple Duetto (Google Home) topic.

  • Page 19: Set Up Duetto Via Web Based Set Up Page

    Leave Duetto for 3 — 5 minutes, as it boots up and creates its own access point. With Duetto powered, wait for the Control Line to blink white. This occurs after first power on and once the Duetto has played its readiness sound. If is displaying another color repetely press the Inputs button on the remote until the Control Line turns white.
  • Page 20 13. Duetto is now set up and ready to use, click OK. 14. Once Duetto is connected to your network you can use the QR code in the Duetto Warranty booklet to access the permanent web based set up page. Using the camera of your device frame the QR code and you’ll be linked automatically.

  • Page 21: Configure Duetto Via Web Based Set Up Page

    Power sleep mode OFF — If set to OFF Duetto will go into standby after 20 minutes, but remain connected to the network. Power Sleep Timer ON — If set to ON Duetto will go into standby after 20 minutes, after 40 minutes Duetto will drop network connection and go into lower power (0.5W) mode.
  • Page 22 12. Room placement — If set to Near the wall Duetto will reduce the bass boost applied to playback. 13. Room Placement — If set to Away from the wall Duetto will play using normal levels of bass boost. 14. Master location – Swap the Master location as Right or Left speaker – Right or Left light stripe will blink to indicates the Master location chosen by the user.

  • Page 23: Connecting A Bluetooth Device To Duetto

    From the list of Bluetooth devices found touch Duetto. Your smart device and Duetto will pair. Once paired, the Control Line stops blinking blue. Playback can now be controlled from the connected device or from the Duetto remote.

  • Page 24: Connecting Duetto To A Tv Using Hdmi

    If there is no sound on the TV check the sound settings have to be HDMI Arc as its output setting. Press Vol+/Vol- on the Remote control or press the +/- button on the Duetto control pad to adjust the volume.

  • Page 25: Connecting Duetto Using Optical

    If there is no sound on, check the source sound settings sections and ensure the audio output is set to Digital out. Press Vol+/Vol- on the Remote control or press the +/- button on the Duetto control pad to adjust the volume.

  • Page 26: Connecting Duetto To Subwoofer

    Duetto gives the possibility to add an external subwoofer to the system. To do so, plug an RCA cable from the subwoofer LFE’s input to the Duetto Master’s connector “Sub Out”. The subwoofer will be automatically detected and enabled to the system. Gain, cut-off frequency and delay sliders are available to tune the system to your room and placement on the Duetto’s webpage.

  • Page 27: Connecting Duetto To A Turntable

    You can also select the input by swiping left or right on the Control Line. See the Can I change the input without the remote? topic for more information. Press Vol+/Vol- on the top of Duetto or press the +/- button on the remote to adjust the volume.

  • Page 28: Standby Power Mode

    STANDBY POWER MODE Touch and hold the Control Line for 5 seconds to put Duetto into standby. When Duetto is on standby all lights and features are off, Control Line will stay on to indicate that electricity is still connected.

  • Page 29: Understanding The Control Line Led Colours

    UNDERSTANDING THE CONTROL LINE LED COLOURS When changing the input source for Duetto, the Control Line will change colour to indicate the current input source. Blue – Playing via Bluetooth. Orange – Playing via HDMI. Pink – Playing via the Line in/Phono connection.

  • Page 30: Understanding The Led Stripes Feedbacks

    UNDERSTANDING THE LED STRIPES FEEDBACKS Network successfully connected: central stripe animation rising from the center. Volume level: central stripe will display the volume level when it changes. Update status: Swipe left animation through the 3 stripes whilst downloading, and rising animation will indicate the uploading progression.
  • Page 31 Reset: Swipe right animation through the 3 stripes. Mute: Stripes Off and Control Line and Volume buttons blink. Master and Satellite successful Paired: Central Stripe blink.
  • Page 32 Standby: Stripes Off and Control Line Soft On.

  • Page 33: Playing Audio From A Ios Device With Airplay

    PLAYING AUDIO FROM A IOS DEVICE WITH AIRPLAY Before to Stream Music make sure Duetto is connected to the Wi-Fi network. a. If is not see the Wi-Fi connection to your network (IOS) topic or other topics in this guide for Wi-Fi connection.
  • Page 34 Click the AirPlay icon. A list of available devices will be displayed, touch Duetto. Your device will now be connected to Duetto via Airplay. Playback and volume of the iOS device can now be control by the Duetto remote.

  • Page 35: Playing Audio Using Analog Input (Phono / Line In) And How To Change It

    Use Phono for a turntable, use Line In for anything other type of analogue input. Connect RCA cables from the back of your turntable to Duetto input board. a. Ensure the turntable uses a phono cartridge compatible with Duetto. For more information see the Turntable troubleshooting topic.

  • Page 36: Playing Audio Using Hdmi

    Before connecting a device via HDMI we recommend the connected device is switched off. To play audio through HDMI, locate the HDMI port on the rear of Duetto and connect a HDMI cable. Connect the other end of the HDMI to a compatible device, such as a TV.

  • Page 37: Playing Audio Via Roon Ready

    Can I change the input without the remote? topic for more information. Enable your Duetto, in the Audio section of Roon settings, under the Roon Ready speaker list. Then, when playing a song via Roon app, touch Device Available icon.
  • Page 38 Once connected, the Duetto icon will be shown at the bottom of the screen. Your Duetto will now stream the music from Roon. The Control Line will turn Purple to indicate the source of the music.

  • Page 39: Playing Audio With Bluetooth

    Ensure the smart device you wish to pair has Bluetooth turned ON. From the list of Bluetooth devices found touch Duetto. Your smart device and Duetto will pair. Control Line now will stop blink to indicate the correct pairing. Once paired, select music from your desired platform to stream.

  • Page 40: Playing Audio With Google Home

    Google Home app topic. Use the on-screen options such as Volume to change the output of Duetto. If using a Google Nest device such as a Nest Audio in your network, you will be able to control Duetto through voice controls.

  • Page 41: Playing Audio With Chromecast

    PLAYING AUDIO WITH CHROMECAST Before casting you will need to have set up Duetto using either the Google Home app. a. For more information see the Setup Duetto using Google Home app topic. Before to Stream Music make sure Duetto is connected to the Wi-Fi network.
  • Page 42 Select Duetto, or the name you chose on the Google Home set up. Your chosen audio will be cast to the Duetto. The Control Line will turn Yellow to indicate the source of the music.

  • Page 43: Playing Audio With Spotify Connect

    PLAYING AUDIO WITH SPOTIFY CONNECT Before to Stream Music make sure Duetto is connected to the Wi-Fi network. a. If is not see the Wi-Fi connection to your network (IOS) topic or other topics in this guide for Wi-Fi connection.
  • Page 44 A list of available devices will be displayed, touch Duetto. a. Duetto may be displayed under the name you gave it when setting up via Google Home or iOS Home. Once connected, the Duetto will be shown in green at the bottom of the screen.

  • Page 45: Playing Audio With Tidal Connect

    PLAYING AUDIO WITH TIDAL CONNECT Before to Stream Music make sure Duetto is connected to the Wi-Fi network. a. If is not see the Wi-Fi connection to your network (IOS) topic or other topics in this guide for Wi-Fi connection.
  • Page 46 Touch Duetto. Once connected, the Duetto will display on screen and begin to stream from TIDAL. The Control Line will turn Light Blue to indicate the source of the music.

  • Page 47: Playing Music Using Itunes With Airplay

    Open iTunes. Click the AirPlay icon. Click Duetto. You can select more than one device to connect to via AirPlay. The AirPlay icon will turn blue to indicate music is being streamed to Duetto. Duetto volumes can be controlled independently via AirPlay2 using the sliders.

  • Page 48: Playing To Multiple Duetto (Google Home)

    To stream simultaneously on multiple Duetto pairs you will need to create a Speaker Group from within Google Home. a. Devices meant to be grouped need to be already connected to Google Home. See Setup Duetto using Google Home app topic.
  • Page 49 Touch Create speaker group. Touch each Duetto to add them to the speaker group.
  • Page 50 Touch Next. If desired give your speaker group a name. E.g. My Duetto Family Touch Save. 10. Your speaker group has been created. To play audio to the Speaker group, select this group when casting from your desired platform. 11. From Google Home you can then control the volume of each speaker separately.

  • Page 51: Playing To Multiple Duetto (Ios And Airplay 2)

    Touch the AirPlay icon. A list of available devices will be displayed, touch each Duetto you wish to connect Your devices will now be connected to Duetto via Airplay 2. Duetto volumes can be controlled independently via AirPlay2 using the sliders.

  • Page 52: Restoring Duetto To Factory Settings (Reset Button)

    Remove the mains power connection. Leave for 30 seconds and re-connect the power cable. You will now need to reconnect Duetto to the network via your desired app and pair Master and Satellite again. a. For more information see the Setup or No sound comes from Satellite topics in this guide.

  • Page 53: Restoring Duetto To Factory Settings (Via Web Based Set Up Page)

    (VIA WEB BASED SET UP PAGE) Make sure is connected to the Wi-Fi network. See Network troubleshooting topic See Set up your Duetto via Web based set up page topic to accede or scan the QR code on the back of the Quick Start Guide.

  • Page 54: Hdmi Troubleshooting

    If there is no sound you may need to activate the PCM signal output on the output source (TV, DVD etc). Factory reset Duetto to restore factory settings, then connect again. For more information, see the Factory reset and Setup topics.

  • Page 55: Optical Troubleshooting

    If there is no sound you may need to activate the PCM signal output on the output source (TV, DVD etc). Factory reset Duetto to restore factory settings, then connect again. For more information, see the Factory reset and Setup topic.

  • Page 56: Subwoofer Output Troubleshooting

    To go to the webpage, follow the How Do I Find The Duetto Web Page Via The QR Code? Topic. b. Check all the features can be set via webpage on the Configure Duetto via Web based set up page topic.

  • Page 57: Bluetooth Troubleshooting

    If Blue but not blinking, another device is already paired. Switch off Bluetooth option on the other device. You can also dissociate or delete Duetto from the Bluetooth devices list. Factory reset Duetto to restore factory settings, then connect again. For more information, see the Factory reset and Setup topics.

  • Page 58: Network Troubleshooting

    Ensure you have set up the device using either iOS Home or Google Home app. Make sure your router is 2.4Ghz or 5.2Ghz Wi-Fi Bands Factory reset Duetto to restore factory settings, then connect again. For more information, see the Factory reset and Setup topics.

  • Page 59: Turntable Troubleshooting

    (MM) phono cartridge with an output of 2.4mV to 5.0mV. If noise occurs, make sure Ground connector of Duetto is connected to the Ground connector of the turntable. Factory reset Duetto to restore factory settings, then connect again. For more information, see the Factory...

  • Page 60: Warning Errors

    Duetto and set it up again. a. For more information see the Factory Reset and Setup topic in the guide. Stripes OFF and Control Line blinking red – Mechanical Warning. Turn Duetto off and remove the mains power.
  • Page 61 Swipe left animation on stripes and Control Line red — Update Warning Error. Turn Duetto off at the mains power and on again. Try to update again. a. Perform a Factory reset, reconnect the unit to the Network and wait for successful update. For more information, see the Factory reset and Setup topics b.
  • Page 62 Stripes OFF and Control Line is blinking white, this is not an error. Duetto is just on mute. Press mute on the Remote control. If light stripes are stuck in infinite looping, power off at mains and power on a. If the problem persists, please contact customer support.

  • Page 63: No Sound Comes From Satellite

    NO SOUND COMES FROM SATELLITE Ensure both units are powered at mains Press the pairing button on the Master input board, and within 30sec, press the pairing button on the Satellite input board. The central stripe of Master will blink when the pairing will be done. Verify your Network connection (see Network troubleshooting topic) Reduce the distance between Master and Satellite.

  • Page 64: How Do I Find The Duetto Web Page Via The Qr Code

    VIA THE QR CODE? Make sure Duetto is connected to Wi-Fi network. Control Line will stop blinking. Using the desired camera app on your smart device, scan the QR code in the Duetto Quick Start Guide booklet. Follow the link generated by your smart device. You will be forwarded to the web based set up page.

  • Page 65: I Need To Move Master Unit To The Left Side

    Option 1: press the Swap L/R button on the Master base. Side Strips will indicate the Master position. Option 2: You can easily flag the Master position on the webpage, inside Settings section. . Side Strips will indicate the Master position. a. For more indication see Configure Duetto via Web based set up page topic...

  • Page 66: My Qr Code Is Not Working

    Make sure your camera can acquire QR codes. If not, download a specific app. Once Duetto is connected to Wi-Fi network will acquire a permanent IP address. Check Network Analyzer on-line tooling or app from the app store to scan your IP addresses of devices connected to the network.

  • Page 67: Software Updates

    SOFTWARE UPDATES Updates to Duetto are automatic and should happen at around 2am (GMT) or when the power is switched on at the mains. A progress bar from left to right on the Feedback Stripes indicates there is an automatic software update in progress.

  • Page 68: Can Duetto Be Used As A Sound Bar

    CAN DUETTO BE USED AS A SOUND BAR? Yes Duetto can be u sed as a sound bar. Connect your TV and Duetto using the HDMI ports. a. For more information see the Playing Audio using HDMI topic. CAN I PLAY MUSIC ON A USB STICK? Music cannot be played directly from a USB, however if the USB is connected to a computer on the same network it is possible to stream this music.

  • Page 69: My Remote Is Not Working

    Point the remote to the Master unit. If needed, remove the fabric grille for a better reception. Make sure Master is placed no more than 4m to the point you would like to control Duetto by remote control. Check battery is correctly placed.

  • Page 70: How To Change Battery In The Remote Control

    HOW TO CHANGE BATTERY IN THE REMOTE CONTROL The battery compartment is located on the bottom of the Duetto remote. Slide the battery compartment out from the bottom of the remote. Need ad needle to push in the compartment hole.

  • Page 71: Can I Control Duetto With My Voice

    Yes. If you have any Chromecast built-in device connected to your network, you will be able to control Duetto through voice controls. For iOS users connected via AirPlay, Siri can be used to control the playback from the device to Duetto. I CAN’T FIND DUETTO ON STREAMING APPS DURING STANDBY After 60 minutes of not working, Duetto will drop network connection and go into lower power (0.5W)

  • Page 72: I Can't See Duetto On The Devices List

    Factory reset Duetto to restore factory settings, then connect again. For more information, see the Factory reset and Setup topics. Make sure Duetto is not set into other Google Home Rooms or Accounts. If so, delete Duetto from the other account or room.

  • Page 73: Device Specifications

    © COPYRIGHT 2023 World copyright Via Meucci, 10 - 36057 Arcugnano (VI) - Italy reserved tel. 0444/288788 - info@sonusfaber.com Sonus faber reserves the right to change any technical and/or aesthetical feature of its products at any time without any previous notice...
  • Page 74 Sonus faber S.p.A. Via Meucci, 10 - 36057 Arcugnano (VI) - Italy Tel. 0444/288788 - info@sonusfaber.com...

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