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MAINTAINING YOUR VACUUM
If any hair is wrapped around the brushroll, continue cleaning using the Carpet setting on a
bare floor surface, a low-pile carpet, or a small area rug� If some fibres remain wrapped around
the brushroll after continued use, carefully remove them� If you run over a hard or sharp object
or notice a change in noise while vacuuming, check the floor nozzle for blockages� (See the
Checking for Blockages in the Floor Nozzle section�)
CLEANING SOFT ROLLER
CLEANING THE SENSORS
Hand Vacuum Display Panel
Fig. 1
Air path
Dust cup
Battery
CLEAN SENSE IQ SENSORS
Fig. 2
IQ logos-
both sides
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FLOOR NOZZLE
1
To remove Soft Roller from nozzle, pull the Soft
Roller out by the tab�
2
Tap loose debris off the Soft Roller� Use a dry towel
to wipe the Soft Roller clean and to remove any
debris caught in the teeth behind the Soft Roller�
3
Hand wash the Soft Roller as needed� Use only
water, and let air-dry completely, which should take
at least 24-48 hours�
4
Reinsert Soft Roller until you feel it click into place�
Make sure to clean the
sensors inside the hand
vacuum regularly, as hair
and other debris may build
up and obstruct them� If
the sensors are partially obstructed, Clean
Sense IQ mode will not adjust suction levels
as expected� If the sensors are completely
obstructed, the F0 error code will appear and
the Clean Sense IQ icon will flash on the hand
vacuum display panel�
To clean the sensors:
1. Turn off power and remove the hand
vacuum�
2. Locate the sensors inside the nozzle of
the hand vacuum� The sensors are on the
interior walls of the nozzle, about 3 inches
down the air path, aligned with the IQ
logos (Fig�2) on the exterior�
3. Gently wipe the sensors with a microfiber
cloth and remove all hair and debris�
4. Turn on power and verify that the unit is
functioning normally�
MAINTAINING YOUR VACUUM
CHECKING FOR BLOCKAGES
Checking for Blockages in the Handheld Vacuum:
1. Turn off vacuum�
2. Remove the handheld vacuum from the wand�
3. Check all intake openings on the dust cup and
remove any debris or blockage�
Checking for Blockages in the Wand:
Standard Wand:
1. Turn off vacuum�
2. Remove the handheld
vacuum and floor
nozzle�
3. Look through wand
to check for any
blockages�
4. Clear away debris and
blockages�
Checking for Blockages in the Floor Nozzle:
1. Turn off vacuum�
2. Detach the wand�
3. Use the edge of a coin to open the three locks on
the bottom of the floor nozzle�
4. Remove the cover and tilt back the neck of the
floor nozzle�
5. Check the opening and remove any debris�
6. Replace the cover by sliding the inserts into the
slots, then pressing down firmly on all sides before
turning the locks clockwise to close, until they click
securely into place�
MultiFlex® Wand:
1. Turn off vacuum�
2. Remove the handheld
vacuum and floor
nozzle from the wand�
3. Check the Clog Access
Hose on the MultiFlex
section of the wand by
pinching the tabs on
both sides of the hose
and lifting the hose out�
4. Clear any debris and
blockages�
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