Bowflex Max Trainer SE Service Manual page 14

Condition/Problem Things to Check
No speed/RPM reading
Unit operates but
Bluetooth® Heart Rate
(HR) not displayed
Check data cable integrity
Check data cable
connections
Check Speed Sensor (requires
shroud removal)
Check magnet position
(requires shroud removal)
Heart Rate Monitor (not
provided)
Device Pairing
Heart Rate Device Batteries
Interference
Replace Heart Rate Device
Solution
Cable sheath should be intact and undamaged. if partially or fully
cut, replace the cable.
Be sure cable is connected securely.
Speed sensor should be aligned with magnet and connected to
data cable. Realign sensor if necessary. Replace if there is any
damage to the sensor or the connecting wire.
Magnet should be in place on pulley.
If tests reveal no other issues, contact Customer Service (if inside
US/Canada) or your local distributor (if outside US/Canada).
Make sure strap is directly against skin and contact area is wet.
Make sure Heart Rate Monitor is not paired/connected to any
other device such as a phone or tablet.
If HR device has replaceable batteries, install new batteries
Try moving unit away from sources of interference (TV,
Microwave, etc).
If interference is eliminated and HR does not function, replace
device.
If the above steps do not resolve the problem, contact Customer
Service (if inside US/Canada) or your local distributor (if outside
US/Canada).
14
Troubleshooting