MSI Optix G24C4, G27C4, G27C5, G27CQ4, G32C4, G32CQ4 - LCD Monitors Manual
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MSI Optix G24C4, G27C4, G27C5, G27CQ4, G32C4, G32CQ4 - LCD Monitors Manual

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Contents
MSI Optix G24C4, G27C4, G27C5, G27CQ4, G32C4, G32CQ4 - LCD Monitors Manual

Getting Started

This chapter provides you with the information on hardware setup procedures. While connecting devices, be careful in holding the devices and use a grounded wrist strap to avoid static electricity.

  • The illustrations are for reference only. Your monitor may vary in appearance.
  • Do not use any sharp objects on the monitor.

Package Contents

  1. Monitor
  2. Stand
  3. Stand Base with Screw
  4. Power Adapter & Power Cord
  5. HDMI™ Cable (Optional)
  6. DisplayPort Cable (Optional)
  7. Quick Start Guide
  8. Warranty Card

* Contact your place of purchase or local distributor if any of the items is damaged or missing.
* Package contents may vary by country.

Installing the Monitor Stand


Place the monitor on a soft, protected surface to avoid scratching the display panel.

  1. Align the latches of the stand to the monitor.
  2. Tighten the stand with the stand screws.
  3. Connect the base to the stand and tighten the base screw to secure the base.
    Installing the Monitor Stand - Step 1
  4. Align the latches to place the VESA cover.
    Installing the Monitor Stand - Step 2


The holes for installing the stand can be also used for wall mount Please contact your dealer for proper wall mount kit.

Adjusting the Monitor

This monitor is designed to maximize your viewing comfort with its adjustment capabilities.


Avoid touching the display panel when adjusting the monitor.

Monitor Overview

  • Optix G24C4 (3BA0) / Optix G27C4 (3CA9) / Optix G32C4 (3DA6) / Optix G27C5 (3CA9)

Monitor Overview - 3BA0/3CA9/3DA6/3CA9

  1. 1 Power Button
  2. 2 Power Jack
  3. 3 HDMI™ Connector
  4. 4 DisplayPort
  5. 5 Headphone Jack
  6. 6 Navi Key
  7. 7 Kensington Lock
  • Optix G27CQ4 (3CB0) / Optix G32CQ4 (3DB5)

Monitor Overview - Optix G27CQ4 (3CB0) / Optix G32CQ4 (3DB5)

  1. 1 Power Button
  2. 2 Power Jack
  3. 3 DisplayPort
  4. 4 HDMI™ Connector
  5. 5 Headphone Jack
  6. 6 Navi Key
  7. 7 Kensington Lock

Connecting the Monitor to PC

Connecting the Monitor to PC

  1. Turn off your computer.
  2. Connect the HDMI™/DisplayPort cable from the monitor to your computer.
  3. Assemble the monitor power adapter & power cord (Figure A)
  4. Connect the power adapter to the monitor power jack (Figure B)
  5. Plug the power cord into the electrical outlet (Figure C)
  6. Turn on the monitor (Figure D)
  7. Power on the computer and the monitor will auto detect the signal source.

OSD Setup

This chapter provides you with essential information on OSD Setup.


All information is subject to change without prior notice.

The monitor comes with a Navi Key, a multi-directional control that helps navigate the On-Screen Display (OSD) menu.

Navi Key

The Navi Key default settings are as follows.

Navi Key Hot Key (When OSD menu is OFF) Basic Operations (When OSD menu is ON)
Middle Button
 OSD Main Menu
OSD Main Menu
  • Entering submenus
  • Confirming a selection or setting
Up
 Game Mode
  • Press Middle Button to confirm selection and exit
  • Press Up and Down Buttons to adjust
  • Press Left Button to cancel preview and exit without applying mode effect.
  • Selecting function menus and items
  • Allowing upward adjustment in function values
Down
 Screen Assistance
  • Press Middle Button to confirm selection and exit
  • Press Up and Down Buttons to adjust
  • Press Left Button to cancel preview and exit
  • Selecting function menus and items
  • Allowing downward adjustment in function values
Left
 Alarm Clock
  • Press Middle Button to confirm selection and exit
  • Press Up and Down Buttons to select
  • Press Left Button to cancel preview and exit
  • Selecting function menus and items
  • Exiting the current menu
Right
 Input Source
  • Press Middle Button to confirm selection and exit
  • Press Up and Down Buttons to select
  • Press Left Button to exit
  • Selecting function menus and items
  • Entering submenus

Users may enter the OSD Menu to customize their own Navi Key Hot Keys.
More Hot Key options are as below

Navi Key Hot Key Options Operations
Brightness
  • Press Middle Button to save value and exit
  • Press Up and Down Buttons to adjust
  • Press Left Button to cancel preview and exit
Refresh Rate
  • Press Middle Button to confirm selection and exit
  • Press Right Button to turn on and Left Button to turn off this function.
Information on Screen
  • Press Middle Button to confirm selection and exit
  • Press Right Button to turn on and Left Button to turn off this function.

OSD Setup via Navi Key

Press the Middle button of Navi Key to launch the On-Screen Display (OSD) main menu Use the Up, Down, Left, Right buttons to tune the desired function menus to suit your personal preferences.
OSD Setup via Navi Key

  • GAMING
1st Level Menu 2nd/3rd Level Menu Description
Game Mode User All items can be adjusted by users
FPS All items can be adjusted by users
Racing All items can be adjusted by users
RTS All items can be adjusted by users
RPG All items can be adjusted by users
  • Use Up or Down Button to select and preview mode effects.
  • Press the Middle Button to confirm and apply your mode type.
Night Vision OFF
  • This function optimizes background brightness and is recommended for FPS games
Normal
Strong
Strongest
AI
Response Time Normal
  • Users can adjust Response Time in any Mode
  • Response Time will be grayed out while Anti Motion Blur is enabled
Fast
Fastest
Anti Motion Blur (OFF)
  • When Anti Motion Blur is enabled, Brightness cannot be enabled and will be grayed out
  • Response time will be grayed out while Anti Motion Blur is enabled
  • Anti Motion Blur have to set to OFF while FreeSync is set to ON
(ON)
Refresh Rate Location Left Top
  • Users can adjust Refresh Rate in any Mode
  • Default Refresh Rate Location is Left Top Location is adjustable in OSD Menu Press the Middle Button to confirm and apply your Refresh Rate Location
  • This monitor follows and works at the Operating System's preset Screen Refresh Rate
Right Top
Left Bottom
Right Bottom
OFF
ON
Alarm Clock Location Left Top
  • Users can adjust Alarm Clock in any Mode
  • After setting the time, press the Middle Button to activate the timer
  • Default Alarm Clock Location is Left Top Users can select their own location
Right Top
Left Bottom
Right Bottom
OFF
15:00 00:01~99:59
30:00
45:00
60:00
Screen Assistance None
  • Users can adjust Screen Assistance in any Mode
  • Screen Assistance default is None
Icon
Position
Reset
FreeSync (OFF)
  • FreeSync prevents screen tearing
  • DisplayPort or HDMI™ default is ON and can be adjusted ON/OFF in any mode, any resolution, any input source and any screen refresh rate
  • Anti Motion Blur will be disabled, if FreeSync is enabled
(ON)
  • Professional
1st Level Menu 2nd Level Menu Description
Pro Mode User Default mode All items can be adjusted by users
Reader All items can be adjusted by users
Cinema All items can be adjusted by users
Designer All items can be adjusted by users
HDR All items can be adjusted by users
  • Use Up or Down Button to select and preview mode effects.
  • Press the Middle Button to confirm and apply your mode type.
Eye Saver (OFF)
  • Eye Saver protects your eyes against blue light When enabled, Eye Saver adjusts the screen color temperature to a more yellow glow
  • Users can adjust Eye Saver in any Mode
  • When Pro Mode is set to Reader, it is mandatory to enable Eye Saver
(ON)
HDCR (OFF)
  • Users can adjust HDCR in any Mode
  • HDCR enhances image quality by increasing the contrast of images
  • When HDCR is set to ON, Brightness will be grayed out
  • HDCR and Anti Motion Blur cannot be enabled simultaneously
(ON)
Anti Motion Blur (OFF)
  • When Anti Motion Blur is enabled, HDCR and Brightness cannot be enabled and will be grayed out
  • Response time will be grayed out while Anti Motion Blur is enabled
  • Anti Motion Blur have to set to OFF while FreeSync is set to ON
(ON)
Image Enhancement OFF
  • Image Enhancement enhances image edges to improve their acutance.
  • Users can adjust Image Enhancement in any Mode.
Weak
Medium
Strong
Strongest
  • Image
1st Level
Menu 		2nd/3rd Level Menu Description
Brightness 0-100
  • Users can adjust Brightness in User, RTS, RPG and Reader mode
  • Brightness will be grayed out when Anti Motion Blur or HDCR are enabled
Contrast 0-100
  • Users can adjust Contrast in any Mode
Sharpness 0-5
  • Users can adjust Sharpness in any Mode
  • Sharpness improves clarity and details of images
Color Temperature Cool
  • Color Temperature default is Normal
  • Use Up or Down Button to select and preview mode effects.
  • Press the Middle Button to confirm and apply your mode type
  • Users can adjust Color Temperature in Customization mode.
Normal
Warm
Customi-zation R (0-100)
G (0-100)
B (0-100)
Screen Size Auto
  • Users can adjust Screen Size in any mode, any resolution and any screen refresh rate
  • Default is Auto
4:3
16:9
  • Input Source
1st Level Menu Description
HDMI™1 Users can adjust Input Source in any Mode
HDMI™2
DP
  • Navi Key
1st Level Menu 2nd Level Menu Description
Up / Down / Left / Right OFF
  • Up Button default is Game Mode
  • Down Button default is Screen Assistance
  • Left Button default is Alarm Clock
  • Right Button default is Input Source
  • All Navi Key items can be adjusted via OSD Menu
Brightness
Game Mode
Screen Assistance
Alarm Clock
Input Source
Refresh Rate
Information on Screen
  • Setting
1st Level Menu 2nd Level Menu Description
Language 繁體中文
  • Language factory default is English
  • Users have to press the Middle Button to confirm and apply the Language setting
  • Language is an independent setting Users' own language setting will override the factory default When users set Reset to Yes, Language will not be changed
English
Français
Deutsch
Italiano
Español
한국어
日本語
Русский
Português
简体中文
ไทย
Bahasa Indonesia
हिन््ददी
Türkçe
(More languages coming soon)
Transparency 0~5 Users can adjust Transparency in any Mode
OSD Time Out 5~30s Users can adjust OSD Time Out in any Mode
Power Button OFF When set to OFF, users can press power button to close monitor
Standby When set to Standby, users can press power button to tune off panel and backlight.
Information on Screen (OFF)
  • The information of the monitor status will be showed on the right side of the screen
  • Users can enable or disable the Information on Screen Default is OFF
(ON)
ECO Mode (OFF)
  • ECO Mode adjusts the monitor backlight to improve energy efficiency.
  • When ECO Mode is set to ON:
    • Brightness curve will be adjusted
    • Game Mode, Pro Mode, HDCR and Anti Motion Blur will be grayed out
  • When ECO Mode is set to OFF:
    • A warning message will be shown on the screen
    • Users can set Brightness to higher value
(ON)
Reset YES Users can Reset and restore settings to original OSD
Default in any Mode
NO

Specifications

Model Optix
G24C4 (3BA0) 		Optix
G27C4
G27C5 (3CA9) 		Optix
G32C4 (3DA6) 		Optix
G27CQ4 (3CB0) 		Optix
G32CQ4 (3DB5)
Size 24 inch 27 inch 32 inch 27 inch 32 inch
Curvature 1500R
Panel Type VA
Resolution 1920 x 1080
@144Hz 		1920 x 1080
@165Hz 		2560 x 1440
@165Hz
Aspect Ratio 16:9
Brightness (nits) 250 (max)
Contrast Ratio 3000:1
Refresh Rate 144Hz 165Hz
Response Time 1ms (MPRT)
Input Interface HDMI™ x2, DPx1
I/O
  • HDMI™ x2
  • DisplayPort x1
  • Headphone Out x1
View Angles 178°(H), 178°(V)
DCI-P3/ sRGB 90%/ 115%
Surface Treatment Anti-glare
Display Colors 16.7M (8 bits)
Power Type External Power Adapter
Adapter Model ADPC2045 ADPC2065
Power Input 100~240Vac, 50~60Hz, 1.5A
Power Output 20V 225A 20V 325A
Adjustment (Tilt) -5° ~ 20°
Kensington Lock Yes
VESA Mounting
  • Plate Type: 100 x100 mm
  • Screw Type: M4x10 mm
    • Thread Diameter: 4 mm
    • Thread Pitch: 0.7 mm
    • Thread Length: 10 mm
Dimension (W x H x D) 5367 x
4290 x
2254 mm 		6115 x
4579 x
2254 mm 		7094 x
5095 x
2488 mm 		6115 x
4579 x
2254 mm 		7094 x
5095 x
2488 mm
Weight 3.4 kg (net) /
5.0 kg (gross) 		5.4 kg (net) /
9.0 kg (gross) 		6.4 kg (net) /
10.0 kg (gross) 		5.4 kg (net) /
9.0 kg (gross) 		6.4 kg (net) /
10.0 kg (gross)
Environment Operating Temperature: 0°C to 40°C
Humidity: 20% to 90%, non-condensing
Altitude: 0 ~ 5000m
Storage Temperature: -20°C to 60°C
Humidity: 10% to 90%, non-condensing

Preset Display Modes

Tab.1

Standard Resolution Optix
G24C4 		Optix
G27C4
G27C5 		Optix
G32C4
HDMI™ DP HDMI™ DP HDMI™ DP
VGA 640x480 @60Hz V
640x480 @67Hz V
640x480 @72Hz V
640x480 @75Hz V
Dos-Mode 720x400 @70Hz V
SVGA 800x600 @56Hz V
800x600 @60Hz V
800x600 @72Hz V
800x600 @75Hz V
XGA 1024x768 @60Hz V
1024x768 @70Hz V
1024x768 @75Hz V
SXGA 1152x864 @75Hz V
1280x720 @60Hz V
1280x960 @60Hz V
1280x1024 @60Hz V
1280x1024 @75Hz V
WXGA+ 1440x900 @60Hz V
WSXGA+ 1680x1050 @60Hz V
Full HD 1920x1080 @60Hz V
1920x1080 @100Hz X X V V V V
1920x1080 @120Hz V
1920x1080 @144Hz V
1920x1080 @165Hz X X X V X V
Video Timing
Resolution 		480P V
576P V
720P V
1080P V

Tab.2

Standard Resolution Optix G27CQ4 Optix G32CQ4
HDMI™ DP HDMI™ DP
VGA 640x480 @60Hz V
640x480 @67Hz V
640x480 @72Hz V
640x480 @75Hz V
Dos-Mode 720x400 @70Hz V
SVGA 800x600 @56Hz V
800x600 @60Hz V
800x600 @72Hz V
800x600 @75Hz V
XGA 1024x768 @60Hz V
1024x768 @70Hz V
1024x768 @75Hz V
SXGA 1152x864 @75Hz V
1280x720 @60Hz V
1280x960 @60Hz V
1280x1024 @60Hz V
1280x1024 @75Hz V
WXGA+ 1440x900 @60Hz V
WSXGA+ 1680x1050 @60Hz V
Full HD 1920x1080 @60Hz V
1920x1080 @100Hz V
1920x1080 @120Hz V
1920x1080 @144Hz X
1920x1080 @165Hz X
QHD 2560x1440 @60Hz V
2560x1440 @85Hz V
2560x1440 @100Hz V
2560x1440 @120Hz V
2560x1440 @144Hz V X V X
2560x1440 @165Hz X V X V
Video Timing
Resolution 		480P V
576P V
720P V
1080P V

Troubleshooting

The power LED is off.

  • Press the monitor power button again
  • Check if the monitor power cable is properly connected

No image

  • Check if the computer graphics card is properly installed.
  • Check if the computer and monitor are connected to electrical outlets and are turned on.
  • Check if the monitor signal cable is properly connected.
  • The computer may be in Standby mode. Press any key to activate the monitor.

The screen image is not properly sized or centered
Refer to Preset Display Modes to set the computer to a setting suitable for the monitor to display

No Plug & Play

  • Check if the monitor power cable is properly connected
  • Check if the monitor signal cable is properly connected
  • Check if the computer and graphics card are Plug & Play compatible

The icons, font or screen are fuzzy, blurry or have color problems

  • Avoid using any video extension cables.
  • Adjust brightness and contrast.
  • Adjust RGB color or tune color temperature.
  • Check if the monitor signal cable is properly connected.
  • Check for bent pins on the signal cable connector.

The monitor starts flickering or shows waves.

  • Change the refresh rate to match the capabilities of your monitor
  • Update your graphics card drivers
  • Keep the monitor away from electrical devices that may cause electromagnetic interference (EMI)

Technical Support

If a problem arises with your product and no solution can be obtained from the user's manual, please contact your place of purchase or local distributor Alternatively, please visit https://www.msi.com/support/ for further guidance.

Safety Instructions

  • Read the safety instructions carefully and thoroughly.
  • All cautions and warnings on the device or user's manual should be noted.
  • Refer servicing to qualified personnel only.
Keep the User's Guide that comes with the package for future reference.
To prevent fire or shock hazard, keep this device away from humidity and high temperature.
Lay this device on a reliable flat surface before setting it up.
  • Make sure that the power voltage is within its safety range and has been adjusted properly to the value of 100~240V before connecting the device to the power outlet. Do not disable the protective earth pin from the plug. The device must be connected to an earthed mains socket-outlet.
  • Always disconnect the power cord or switch the wall socket off if the device would be left unused for a certain time to achieve zero energy consumption.
The ventilator on the device is used for air convection and to prevent the device from overheating. Do not cover the ventilator.

Do not leave the device in an unconditioned environment with a storage temperature above 60oC or below -20oC, which may damage the device.

warning NOTE: The maximum operating temperature is around 40oC.
When cleaning the device, be sure to remove the power plug. Use a piece of soft cloth rather than industrial chemical to clean the device. Never pour any liquid into the opening; that could damage the device or cause electric shock.
Place the power cord in a way that people are unlikely to step on it. Do not place anything on the power cord.
Always keep strong magnetic or electrical objects away from the device.
If any of the following situations arises, get the device checked by service personnel:
  • The power cord or plug is damaged.
  • Liquid has penetrated into the device.
  • The device has been exposed to moisture.
  • The device does not work well or you can not get it work according to user's manual.
  • The device has dropped and damaged.
  • The device has obvious sign of breakage.
Green Product Features
  • Reduced energy consumption during use and stand-by
  • Limited use of substances harmful to the environment and health
  • Easily dismantled and recycled
  • Reduced use of natural resources by encouraging recycling
  • Extended product lifetime through easy upgrades
  • Reduced solid waste production through take-back policy


Overuse of screens is likely to affect eyesight.

information Recommendations:

  1. Take a 10-minute break for every 30 minutes of screen time.
  2. Children under 2 years of age should have no screen time. For children aged 2 years and over, screen time should be limited to less than one hour per day.

Documents / Resources

References

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Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download MSI Optix G24C4, G27C4, G27C5, G27CQ4, G32C4, G32CQ4 - LCD Monitors Manual

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