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产品保修
尊敬的用户，本保修卡是申请保修服务的重要凭证，请您配合销售商填写并妥
善保管，谢谢！
产品信息
型号
用户信息
姓名
通信地址
销售商信息
名称
联系电话
通信地址
销售日期
备注
适用产品
本文件适用于相关《产品保修资讯》（见后面说明）所列产品，其他非属此范
围的产品或部件（如促销品、赠品及其他出厂后附加的部件等）不在此保修承
诺内。
保修期
产品及部件的相应保修期按相关的产品保修信息执行。保修期自产品首次购买
日起算，购买日以购买产品时保修卡登记日期为准。
如何获得保修服务
您可直接与产品销售商或授权服务机构联系， 也可拨打神牛产品售后服务电话，
与我们联系，由我们的服务人员为您安排服务。申请保修时，您应提供有效的
保修卡作为保修凭证，方可获得保修。如您不能提供有效的保修卡，则在我们
确认产品或部件属于保修范围的情况下，也可以为您提供保修，但这不作为我
们的义务。
不适用保修的情况
如产品存在下列情况，本文件项下的保证和服务将不适用 : ①产品或部件超过
相应保修期；②错误或不适当使用、维护或保管导致的故障或损坏，如：不当
搬运；非按产品合理预期用途使用；不当插拨外接设备；跌落或外力挤压；接
触或暴露于不适当温度、溶剂、酸碱、水浸或潮湿环境；③由非神牛授权机构
或人员安装、修理、更改、添加或拆卸造成的故障或损坏；④产品或部件原有
识别信息被修改变更或除去；⑤无有效保修卡；⑥使用非合法授权、非标准或
非公开发行的软件造成的故障或损坏；⑦因不可抗力或意外事件造成的故障或
损坏；⑧其他非因产品本身质量问题导致的故障或损坏。 遇上述情况，您应向
相关责任方寻求解决，神牛对此不承担任何责任。因非在保修期或保修范围内
的部件、附件或软件导致产品不能正常使用的，不是保修范围内的故障。产品
使用过程中正常的脱色，磨损和消耗，不是保修范围内的故障。
产品保修
产品的保修期和服务类型按以下《产品保修信息》执行：
产品类别
选件名称
主机
部件
电池
充电器等带电性能的部件。
其他
如电源线、同步线、外壳、
保护罩、 锁紧装置、 包装等。
产品条码
联系电话
注：此表应由销售商盖章确认。
保修期(月)
保修服务类型
12
客户送修
3
客户送修
12
客户送修
无
无保修
神牛产品售后服务电话：0755-29609320-8062
Warranty
Dear customers, as this warranty card is an important certificate to apply for
our maintenance service, please fill in the following form in coordination with
the seller and safe-keep it. Thank you!
Product
Model
Information
Name
Customer
Address
Information
Name
Seller
Contact Number
Information
Address
Date of Sale
Note
Applicable Products
The document applies to the products listed on the Product Maintenance
lnformation (see below for further information). Other products or accessories
(e.g. promotional items,giveaways and additional accessories attached,etc.) are
not included in this warranty scope.
Warranty Period
The warranty period of products and accessories isimplemented according
to the relevant Product Maintenance Information. The warranty period is
calculated from the day(purchase date) when the product is bought for the
first time,And the purchase date is considered as the date registered onthe
warranty card when buying the product.
How to Get the Maintenance Service
If maintenance service is needed, you can directly contact the product
distributor or authorized service institutions. You can also contact the
Godox after-sale service call and we will offer you service. When applying for
maintenance service, you should provide valid warranty card. If you cannot
provide valid warranty card, we may offer you maintenance service once
confirmed that the product or accessory is involved in the maintenance scope,
but that shall not be considered as our obligation.
Inapplicable Cases
The guarantee and service offered by this document are not applicable in
the following cases: ① The product or accessory has expired its warranty
period; ② Breakage or damage caused by inappropriate usage, maintenance
or preservation, such as improper packing, improper usage, improper
plugging in/out external equipment, falling off or squeezing by external force,
contacting or exposing to the improper temperature, solvent, acid, base,
flooding and damp environments, etc; ③ Breakage or damage caused by
non-authorized institution or staff in the process of installation, maintenance,
alternation, addition and detachment; ④ The original identifying information
of product or accessory is modified, alternated, or removed; ⑤ No valid
warranty card; ⑥ Breakage or damage caused by using illegally authorized,
nonstandard or non-public released software; ⑦ Breakage or damage
caused by force majeure or accident; ⑧ Breakage or damage that could
not be attributed to the product itself. Once met these situations above, you
should seek solutions from the related responsible parties and Godox assumes
no responsibility. The damage caused by parts, accessories and software that
beyond the warranty period or scope is not included in our maintenance scope.
The normal discoloration, abrasion and consumption are not the breakage
within the maintenance scope.
Product Code Number
Contact Number
Note: This form shall be sealed by the seller.
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