Troubleshooting - Bissell PROHEAT 2X REVOLUTION PET Manual

Replacing the Belts and Brush Rolls
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1. 3.
Unplug machine and remove Lay machine on its back.
both tanks. Remove nozzle and Use a Phillips-head screwdriver
brush roll cover (see steps in to remove the screw on brush
"After-Cleaning Care"). Press roll endcap.
recline pedal and lay machine
4. If the gear belt is broken
on its back.
or if replacing brush rolls,
2.
Use a flathead screwdriver remove the belt. Be careful
to press into the slot at the the washers at the end of the
back and then front of the belt brush rolls do not fall off or
access door. Lift to remove. Use get lost.
a Phillips-head screwdriver to
5. Align brush rolls with
remove the screw under the
belt at other end. To ensure
wheel, slide down to remove.
alignment, hold the end of one
brush roll and twist. Check
that washers are in place.
Reassemble the belt and
endcap, securing with screws.
WARNING
To reduce the risk of fire, electric shock or injury, turn power OFF and disconnect plug from
electrical outlet before performing maintenance or troubleshooting.
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6.
If the flat belt is broken,
gently remove. If it needs
replacing for any reason,
remove the gear belt before
removing the flat belt. With
machine on its side, feed the
new belt through opening and
wrap around red pulley.
7. Lay machine on its back.
Stretch flat belt to wrap
around the metal axle.
8. Slide wheel back into slot
and secure with screw.
9. Snap belt access door back
into place.

Troubleshooting

Below are some of the issues you may run into. If you don't see the
issue you're experiencing below, visit global.BISSELL.com.
Problem Possible Cause Remedies
Clean water tank Refill tank.
empty.
Reduced or
no spray
Clean water tank not Turn power OFF. Remove and reseat tank.
seated properly.
Hose to machine is 1. With the machine OFF and unplugged, remove nozzle from the
not primed or may foot. Place a ballpoint pen in black cylinder next to screw. When
have lost prime. water bubbles up, remove pen. Reassemble nozzle and hose.
2. Hold end of hose below water level in tank to prime.
3. With clean water tank full of water, the machine OFF and
No spray
RECLINED, press the CleanShot button ON and wait for the
through
CleanShot to drain for a few seconds to re-prime the machine.
hose & tool
Clean water tank Refill tank.
empty.
Clean water tank not Turn power OFF. Remove and reseat tank.
seated properly.
Clean water tank Refill the tank.
empty.
Clean water tank not Turn power OFF. Remove and reseat tank.
seated properly.
No spray
through
Machine is not Press the recline pedal and bring the handle down to recline
CleanShot
reclined. the machine.
Pump lost prime. With machine OFF and unplugged, remove nozzle from foot.
Place a ballpoint pen in black cylinder next to screw. When
water bubbles up, remove pen. Reassemble nozzle.
CleanShot Cleanshot button not Press the CleanShot button to turn it off. The button window
sprays when in the OFF position. will show the colour red and a "O" symbol when it is in the OFF
machine is position.
OFF
Dirty water tank not Pick up tank and reseat on machine.
seated properly.
Dirty water tank is full. Empty tank.
Rubber tab on dirty Check rubber tab on tank and press firmly on all edges to
water tank not secure.
Loss of
sealed tightly.
suction
Accessory hose door Check accessory hose door and make sure it is locked into place.
power
not closed tightly.
Nozzle clogged from Use nozzle clean out tool and follow steps on page 10.
pet hair or debris.
Brush roll cover not Remove and replace the nozzle and brush roll cover.
snapped into place.
Cleaning mode Flip power switch on the left side of the machine to turn it ON.
switch mistaken for
power switch.
No power
Outlet not active. Try plugging in a different device that uses a grounded outlet
to test for power from the outlet.
Tank overfilled. 1. Make sure your tank has the water and formula in it that
you've prepared.
Water may be caught
Leaking
2. With cap secured, hold tank at an angle, over a sink or drain,
in space between
tank
so any extra water can pour out of the space.
tank and tank handle.
3. Wipe tank dry with a cloth.
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