Bissell SpotBot 1711 Series Manual

Bissell SpotBot 1711 Series Manual

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Bissell SpotBot 1711 Series Manual

Introduction

We love to clean and we're excited to share one of our innovative products with you. We want to make sure your carpet cleaner works as well in two years as it does today, so this guide has tips on using, maintaining, and if there is a problem, troubleshooting.
In just a few simple preparation steps, you'll be ready to deep clean.

Package Contents

  1. SpotBot Unit
  2. Tough Stain Tool
  3. BISSELL Formula

Getting to Know Your Deep Cleaner

Getting to Know Your Deep Cleaner

  1. Dirty Water/Collection Tank
  2. Tank Release Latch
  3. Carry Handle
  4. A utomatic Smart System™ Control Panel
  5. EasyFill™
  6. Clean Water/Solution Tank
  7. Hose Connector
  8. Spray Trigger
  9. Cord Wraps
  10. Power Cord
  11. Vacuum Flex Hose
  12. Tough Stain Brush™
  13. Tough Stain Brush™ Storage
  14. Cleaning Window
  15. Advanced Brushes
  16. Suction Nozzles


Do not plug in your deep cleaner until you are familiar with all instructions and operating procedures.

Special Features

Front view

  1. Preset Cleaning Cycles control paneI
    Located on top of the unit, you will find the control panel. Select the cleaning cycle you would like to use (detailed instructions). The "Power" and "Done" are not buttons; "Power" is an indicator light to tell you when the SpotBot is "on". "Done" is an indicator light to tell you when the cleaning cycle is done.
  1. Spray trigger
    Press the spray trigger to release water and formula onto the area to be cleaned. (Only use in hose/tool mode)
    Front view - Part 1
  1. Vacuum flex hose
    Wraps around the center of the unit, and serves as the travel path for dirty water and formula suctioned into the dirty water/collection tank. The hose can also be unwrapped and used with the tough stain tool for manual cleaning in hose/ tool mode.
    Front view - Part 2

Underside view
Underside view

  1. Advanced Brushes
    Scrub, clean and groom carpet.
  2. Suction nozzles
    Provides suction path when using the handsfree cleaning cycles.

Back view
Back view

  1. Tough Stain Brush™ Storage Stored on board for your convenience.
  2. Cleaning window
    Provides an area to see the hands-free cleaning action.
    NOTE: Unwrap power cord completely before operating the unit.

Cleaning Formulas


To reduce the risk of fire and electric shock due to internal component damage, use only BISSELL cleaning fluids intended for use with the deep cleaner.

Use only BISSELL portable machine formulas (with Boost if desired) in your cleaner. Use of cleaning formulas which contain lemon, pine oil or vinegar may damage this appliance and void the warranty. Chemical spot cleaners or solvent-based soil removers also should not be used. These products may react with the plastic materials used in your cleaner, causing cracking or pitting.
Always use genuine BISSELL deep cleaning formulas. Non-BISSELL cleaning solutions may harm the machine and may void the warranty.

2X* CLEANING FORMULA BOOST
CARPET CLEANING FORMULA ENHANCER
DeepClean + Antibacterial Spot & Stain Formula Pet Stain & Odor Formula Spot & Stain with Febreze™ Oxy Boost Renew Boost Prevent Boost Pet Oxy Boost
2-in-1 formula Removes deep down dirt, pet stains, & pet odor Removes tough pet stains and contains patented odor removal technology

Powerful cleaning with a

refreshing scent

Removes old, set-in stains permanently Revives carpets to look their best Repels stains from soaking into carpet fibers Removes pet stains and odors permanently

Febreze is a trademark of The Proctor & Gamble Company, Cincinnati, Ohio used under license by BISSELL Homecare, Inc.

A note about BISSELL formula

  • One of the effective stain removing ingredients in Oxy Boost and Pet Oxy Boost is Hydrogen Peroxide. Certain people may be affected by the product when it comes into contact with their skin; it may turn the skin white and/ or cause tingling. Washing your hands after use and applying hand lotion will remove any possible white discoloration. This affect can occur from the BISSELL DeepClean + Antibacterial 2-in-1 formula as well.

Filling Your Clean Water Tank

formula
For antibacterial cleaning benefits, use your SpotBot on one of the automatic cleaning cycles. If you're not using a formula with the EasyFill system (yellow cap), please refer for other filling instructions.

  1. Remove the clean water tank by lifting it straight up and then away from the unit.

  2. Filling Your Clean Water Tank - Step 1
  1. Unscrew the yellow cap from the clean water tank.
  2. Add hot tap water to the water fill line. 140⁰F/60⁰C MAX.
  1. With Trial Size Antibacterial Formula: Pour into the clean tank up to the EasyFill line. Twist the cap back onto the tank.
    Filling Your Clean Water Tank - Step 2
  2. Set tank back on unit.
    Filling Your Clean Water Tank - Step 3

A few notes about filling the clean water tank:

  • The tank has three support points (the nozzle and two corners of the tank) when placed on a flat surface, the tank will rest securely.
  • Follow fill lines for "EasyFill formula" as indicated on the left side of tank.
  • Fill with hot (140°F/60°C MAX) tap water and add the appropriate BISSELL solution.

DO NOT USE BOILING WATER. DO NOT HEAT WATER OR TANK IN MICROWAVE.

  • When using BISSELL Deep Clean + Antibacterial formula: only fill your clean water tank with the recommended amount of water and formula to achieve antibacterial benefits.

For Future Use with Full Size Antibacterial Formula:
Filling Your Clean Water Tank - Step 4

  1. After filling the tank with hot tap water, set the tank on a flat surface and twist the yellow cap back into place.
  2. Firmly insert the formula bottle into the yellow cap on the clean water tank. Simply squeeze until formula reaches the Easyfill line as seen on the tank.

NOTICE
BISSELL Deep Clean + Antibacterial formula is only for BISSELL machines with EasyFill System™.

Portable Machine Formula (2X Concentrated)
If you are using a formula with the EasyFill system (yellow cap), please refer for other filling instructions.

  1. To fill the clean water/solution tank, remove the clean water tank by lifting it straight up and then away from the unit.
    Filling Your Clean Water Tank - Step 5
  2. Unscrew the yellow cap at the top of the clean water tank.
    Filling Your Clean Water Tank - Step 6

  3. Filling Your Clean Water Tank - Step 7
  1. Add hot tap water to water fill line.
  2. Add formula by following the indicated "formula" fill line on your clean tank
  1. Twist the cap back into place and set tank back on unit.
    Filling Your Clean Water Tank - Step 8

A few notes about filling the clean water tank:

  • The tank has three support points (the nozzle and two corners of the tank) when placed on a flat surface, the tank will rest securely.
  • Fill with formula to the Other Formula fill line as indicated on the right side of the tank.
  • Fill with hot (140°F/60°C MAX) tap water and add the appropriate BISSELL solution.

DO NOT USE BOILING WATER. DO NOT HEAT WATER OR TANK IN MICROWAVE.
Filling Your Clean Water Tank - Step 9

Pour in more power with BISSELL Boosts

  • Fill tank with water and 2X formula (Step 3 above).
  • Add 1 ounce of any BISSELL Boost.

Using the Automatic Cleaning Cycles

Tips Before Using Your SpotBot

  • Dry vacuum the area first, before spot cleaning with the SpotBot.
  • Some spots and spills require that you pick up the chunky debris with a rag or towel before you begin cleaning in the automatic or manual cycles.
  1. Quick Clean This cycle has been designed for stains that are on the surface of your carpeting. This cycle will run for approximately 3 minutes.
    Using the Automatic Cleaning Cycles - Step 1
  2. Deep Clean Use on stains that have had time to set-in. These are typically the most difficult stain types to remove. This cycle runs for approximately 6 minutes.
    Using the Automatic Cleaning Cycles - Step 2
  3. Hose/Tool By selecting this option you can clean spots and stains using the hose and tool on surfaces such as upholstery, stairs, car interiors or any other hard to reach area.
    Using the Automatic Cleaning Cycles - Step 3
  4. Stop By pressing the red stop button, you will stop the cleaning cycle completely. To begin cleaning again, you will need to start over and select a cleaning cycle.
    Using the Automatic Cleaning Cycles - Step 4
  5. Done This light will illuminate and you will hear a series of "beeps" when the cleaning cycle is complete. Press the STOP button to turn the machine off. The machine will not beep when turned off.
    Using the Automatic Cleaning Cycles - Step 5


Keep spray away from face. Failure to do so may result in personal injury.

Getting Started


Please check manufacturer's tag before cleaning area rugs for any specialized cleaning instructions. Not for use on silk or delicate area rugs.

  1. Before using, test a small inconspicuous area for colorfastness.
  2. Select "Hose/Tool" and follow manual cleaning instructions to test.

Hands-Free Cleaning

  1. Place the unit directly over the spot or stain, making sure the stain is in the center of the cleaning area.
    Hands-Free Cleaning - Step 1
  2. Select which cleaning cycle (Quick Clean or Deep Clean) you would like to use. SpotBot will begin spraying, brushing and suctioning the soiled area, in a pre-programmed cycle. Both cycles have been tested and proven to deliver superior cleaning results, taking the guesswork and effort out of cleaning for you.
    Hands-Free Cleaning - Step 2
  3. When the cleaning cycle you have selected is complete, the Done light will illuminate and the machine will sound a series of "beeps". Press the STOP button to turn the machine off. The machine will not beep when turned off
    Hands-Free Cleaning - Step 3
  4. Pick up the unit and check the area that was cleaned. If you use BISSELL Oxy Boost, it will continue to work for the next six to eight hours, cleaning your spots and stains all the way to the backing of the carpet.
    Hands-Free Cleaning - Step 4

warningATTENTION: To prevent damage to Berber carpets, avoid repeated cleaning cycles in the same area.

Manual Cleaning

  • Check upholstery stuffing before cleaning. Colored stuffing may bleed through the fabric when it becomes wet. Check manufacturer's tag before cleaning.
  1. Remove the hose from the unit by depressing the release button and pulling outward on end of hose..
    Manual Cleaning - Step 1
  2. Remove the Tough Stain Brush from the back of the unit, then attach it onto the grip of the hose.
    Manual Cleaning - Step 2
  3. Select the Hose/Tool button on the control panel to start the SpotBot.
    Manual Cleaning - Step 3
  4. Press the spray trigger button to spray the soiled area, then slowly move tool back and forth over the area. Release the trigger to suck up the dirty solution. Work in small sections until the area is clean.
    Manual Cleaning - Step 4
  5. If the stain is still visible, repeat step 4 as necessary.
    NOTE: In manual mode, the SpotBot is equipped with a safety feature which will shut the unit off after 30 minutes
  6. When the cleaning is complete, lightly drag the suction nozzle across the stain without pressing the trigger. This will help dry the cleaned area.
    Manual Cleaning - Step 5
  7. Before turning off the SpotBot, suction up clean water to thoroughly rinse out the inside of the vacuum flex hose. Then, lift the vacuum flex hose upwards to drain any remaining water into the dirty tank.
  8. Press the STOP button to turn off the machine, then disconnect the cleaning tool from the vacuum flex hose by pushing down on the button lock and pulling straight off (do not twist tools to remove them).
    Manual Cleaning - Step 6
  9. Unplug the machine and wrap the cord around the cord wraps. Attach the Tough Stain Brush to the base of machine. Wrap the hose around the machine and secure into the hose connector.
    Manual Cleaning - Step 7

Tips While Cleaning

  • Periodically clean out the black valve inside of the dirty water/collection tank.

Maintenance and Care

  1. Press the STOP button to turn the unit off. Unplug the power cord from the outlet. Wrap power cord around the cord wrap.
    Maintenance and Care - Step 1
  2. Empty and rinse the dirty water/collection tank after each use. To remove the tank, lift up the dirty tank latch and pull the tank out. Dump out the dirty water and rinse. Replace the tank into the unit for storage. After using the SpotBot's automated feature, wipe the window and brushing area with a soft cloth.
  3. If you were using your SpotBot manually, wrap the vacuum flex hose around the unit and secure the hose into the hose connector on the front of the unit.
    Maintenance and Care - Step 2

Tips for Storing

  • If a significant amount of water and solution remains in the clean tank, your unit can be stored with liquid in the clean tank. However, if you have added Oxy Boost or Antibacterial formula into the clean tank, it cannot be stored in the unit and should be flushed.
  • Keep your machine clean and clean out the black valve periodically inside of the dirty water/collection tank.

NOTE: STORE CLEANER IN A PROTECTED, DRY AREA. SINCE THIS PRODUCT USES WATER, IT MUST NOT BE STORED WHERE THERE IS A DANGER OF FREEZING.
FREEZING WILL DAMAGE INTERNAL COMPONENTS AND VOID THE WARRANTY.

Troubleshooting


To reduce the risk of electric shock, turn power switch off and disconnect plug from electrical outlet before performing maintenance or troubleshooting checks.

Problem Possible causes Remedies
AUTOMATED CLEANING

SpotBot will not run

Power cord not plugged in Check electrical plug
Blown fuse/tripped breaker Replace household fuse or reset breaker
Vacuum flex hose is not snapped into place securely Check to make sure the vacuum flex hose is snapped into place

Unusual or odd noise

Clean water/solution tank is out of fluid Fill clean water/solution tank

Reduced or no spray

Clean water/solution tank is out of fluid Fill clean water/solution tank
Clean water/solution tank is not inserted into the unit securely Gently press the clean water/solution tank until you see "bubbles" coming from the base of the tank

No suction

Tank is full Empty tank
Dirty water/collection tank latch is not down Push latch down, securely into place
Black valve on the dirty water/collection tank is missing Replace black valve into dirty water/collection tank
MANUAL CLEANING

Cleaner will not run

Power cord not plugged in Check electrical plug
Blown fuse/tripped breaker Replace household fuse or reset breaker
Hose not removed from receiver Remove hose
SpotBot shut off automatically during use Press Pause/Resume button to resume manual cleaning

Unusual or odd noise

Clean water/solution tank is out of fluid Fill clean water/solution tank

Reduced or no spray

Spray tip clogged on Tough Stain brush Clean spray tip
Clean water/solution tank is out of fluid Fill clean water/solution tank
Clean water/solution tank is not inserted into the unit securely Gently press the clean water/solution tank until you see "bubbles" coming from the base of the tank

No suction

Tank is full Empty tank
Dirty water/collection tank latch is not down Push latch down, securely into place
Black valve on the dirty water/collection tank is missing Replace black valve into dirty water/collection tank

Service

If your BISSELL product should require service:
Contact BISSELL Consumer Care to locate a BISSELL Authorized Service Center in your area. If you need information about repairs or replacement parts, or if you have questions about your warranty, contact BISSELL Consumer Care.

Website:
www.BISSELL.com/service-centers
E-mail:
www.BISSELL.com/email-us
Call:
BISSELL Consumer Care
1-800-237-7691
Monday – Friday 8am - 10pm ET
Saturday 9am - 8pm ET
Sunday 10am - 7pm ET

Please do not return this product to the store.
Other maintenance or service not included in the manual should be performed by an authorized service representative.
For any questions or concerns, BISSELL is happy to be of service.
Contact us directly at 1-800-237-7691.

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Purchase Date:
NOTE: Please keep your original sales receipt. It provides proof of purchase date in the event of a warranty claim.

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Parts & Supplies
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IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USING YOUR PORTABLE DEEP CLEANER.
When using an electrical appliance, basic precautions should be observed, including the following:

TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY:

  • Use only BISSELL cleaning products intended for use in this machine to prevent internal component damage. See the Cleaning fluid section of this guide.
  • Connect to a properly grounded outlet only. See grounding instructions. Do not modify the 3-prong grounded plug.
  • Unplug from outlet when not in use and before servicing.
  • Do not expose to rain. Store indoors.
  • Do not allow to be used as a toy. Close attention is necessary when used by or near children.
  • Do not use for any purpose other than described in this User's Guide. Use only manufacturer's recommended attachments.
  • Do not use with damaged cord or plug. If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, have it repaired at an authorized service center.
  • Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not run appliance over cord. Keep cord away from heated surfaces.
  • Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
  • Do not handle plug or appliance with wet hands.
  • Do not put any object into openings. Do not use with any opening blocked; keep openings free of dust, lint, hair, and anything that may reduce air flow.
  • Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.
  • Turn off all controls before plugging or unplugging appliance.
  • Use extra care when cleaning on stairs.
  • Do not use to pick up flammable or combustible materials (lighter fluid, gasoline, kerosene, etc.) or use in areas where they may be present.
  • Do not use appliance in an enclosed space filled with vapors given off by oil base paint, paint thinner, some moth proofing substances, flammable dust, or other explosive or toxic vapors.
  • Do not use to pick up toxic material (chlorine bleach, ammonia, drain cleaner, etc.).
  • Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
  • Keep appliance on a level surface.
  • Do not carry the appliance while in use.

SAVE THESE INSTRUCTIONS FOR FUTURE USE
This model is for household use only. Commercial use of this unit voids the manufacturer's warranty.


Improper connection of the equipment-grounding conductor can result in a risk of electrical shock. Check with a qualified electrician or service person if you aren't sure if the outlet is properly grounded. DO NOT MODIFY THE PLUG. If it will not fit the outlet, have a proper outlet installed by a qualified electrician. This appliance is designed for use on a nominal 120-volt circuit, and has a grounding attachment plug that looks like the plug in the illustration. Make certain that the appliance is connected to an outlet having the same configuration as the plug. No plug adapter should be used with this appliance.

GROUNDING INSTRUCTIONS
This appliance must be connected to a grounded wiring system. If it should malfunction or break down, grounding provides a safe path of least resistance for electrical current, reducing the risk of electrical shock. The cord for this appliance has an equipment-grounding conductor and a grounding plug. It must only be plugged into an outlet that is properly installed and grounded in accordance with all local codes and ordinances.

Documents / Resources

References

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

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