12.2. Troubleshooting - AOC SPT5512S User Manual

12.2. Troubleshooting

Symptom
No picture is displayed
Interference displayed on
the display or an audible
noise is heard
Color is abnormal
Picture is distorted with
abnormal patterns
Can hear sound, but no
picture
Can see picture but no
sound is heard
Some picture elements
do not light up
Possible Cause
1. The power cord is
disconnected.
2. The main power
switch on the back
of the display is not
switched on.
3. The selected input
has no connection.
4. The display is in the
standby mode.
Caused by surrounding
electrical appliances or
fluorescent lights.
The signal cable is not
connected properly.
1. The signal cable
is not connected
properly.
2. The input signal
is beyond the
capabilities of the
display.
Source signal cable is
connected improperly.
1. Source signal
cable is connected
improperly.
2. Volume is turned all
the way down.
[ ]
3. is turned on.
4. No external speaker
is connected.
Some pixels of the
display are off.
28
Remedy
1. Plug in the power cord.
2. Make sure that the power switch is
switched on.
3. Connect a signal connection to the
display.
Move the display to another location to
see if the interference is reduced.
Make sure that the signal cable is
attached firmly to the back of the
display.
1. Make sure that the signal cable is
attached firmly.
2. Check the video signal source
to see if it is beyond the range
of the display. Please verify its
specifications with this display's
specification section.
Make sure that both video inputs and
sound inputs are correctly connected.
1. Make sure that both video inputs
and sound inputs are connected
correctly.
[ ] [
2. Press or
sound.
3. Switch MUTE off by using the
button.
4. Connect external speakers and
adjust the volume to a suitable
level.
This display is designed using an
extremely high level of precision
technology: however, sometimes some
pixels of the display may not display.
This is not a malfunction..
]
button to hear
[ ]