Troubleshooting - Siemens iQ700 EOX6021 FW CT9 Series Information For Use

16 Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshoot-
ing information before contacting after-sales service. This will avoid unneces-
sary costs.
WARNING
Risk of electric shock!
Incorrect repairs are dangerous.
▶
Repairs to the appliance should only be carried out by trained specialist
staff.
▶
Only use genuine spare parts when repairing the appliance.
▶
If the power cord or the appliance power cable of this appliance is damaged,
it must be replaced with a special power cord or special appliance power
cable, which is available from the manufacturer or its Customer Service.
Fault
Home Connect is not
working properly.
Appliance only dis-
penses water, not cof-
fee.
Appliance is not dis-
pensing milk froth.
Cause and troubleshooting
Different causes are possible.
▶ Go to www.home-connect.com.
Empty bean container is not detected by the appli-
ance.
Pour in coffee beans.
▶
Coffee shaft on brewing unit is blocked.
Clean the brewing unit.
▶
Beans are too oily and are not falling into the grinder.
▶ Gently tap the bean container.
Change the coffee variety.
▶
▶ Do not use oily beans.
▶ Clean the empty bean container with a damp cloth.
Brewing unit is not inserted properly.
Check whether the brewing unit is inserted correctly
1.
and is securely locked.
Push the red lever up to the left.
2.
Insert the brewing unit cover.
3.
Milk system is soiled.
Clean the milk system in the dishwasher.
▶
Milk tube not immersed in milk.
Use more milk.
▶
▶ Check whether the milk tube is immersed in the
milk.
Heavy build-up of limescale in the appliance.
▶ Descale the appliance.
Troubleshooting en
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