Troubleshooting - Beko B3D512844UW User Manual

• When the pump filter starts leaking water
loosen it by turning (opposite clockwise).
Fill the running water to the container you
placed in front of the filter. Keep a cloth
ready to clean the water that may spill.
• Completely turn and remove the pump fil-
ter when the water in the product leaks
out.

8 Troubleshooting

Please read the "Safety Instruc-
tions" section first!
Programmes do not start after the load-
ing door is closed.
• Start / Pause / Cancel button is not
pressed. >>> Press Start / Pause / Cancel
button.
• It may be difficult to close the loading
door in case of excessive loading. >>>
Reduce the amount of laundry and make
sure that the loading door is closed prop-
erly.
Programme cannot be started or selec-
ted.
• The product has switched to self-protec-
tion mode due to a supply problem (line
voltage, water pressure, etc.). >>> De-
pending on the product model, select an-
other program by turning the Program Se-
lection button or pressing and holding
the On/Off button for 3 seconds to can-
cel the program. Previous programme
will be cancelled. See Cancelling the Pro-
gramme
Water inside the product.
• Some water has remained in the product
due to the quality control processes in
the production. >>> This is not a failure;
water is not harmful to the product.
The product does not take water in.
• Tap is turned off. >>> Turn on the taps.
• Water inlet hose is bent. >>> Flatten the
hose.
1. Clean any residues inside the filter as
well as fibres, if any, around the pump
impeller region.
2. Replace the filter.
3. If the filter cap is composed of two
pieces, close the filter cap by pressing
on the tab. If it is one piece, seat the
tabs in the lower part into their places
first, and then press the upper part to
close.
• Water inlet filter is clogged. >>> Clean the
filter.
• Loading door is not closed. >>> Close the
door.
The product does not drain water.
• Water drain hose is clogged or twisted.
>>> Clean or flatten the hose.
• Pump filter is clogged. >>> Clean the
pump filter.
Product vibrates or makes noise.
• Product is standing unbalanced. >>> Ad-
just the stands to balance the product.
• A hard substance has entered into the
pump filter. >>> Clean the pump filter.
• Transportation safety bolts are not re-
moved. >>> Remove the transportation
safety bolts.
• Laundry quantity in the product is too
little. >>> Add more laundry to the
product.
• Excessive laundry is loaded in the
product. >>> Take out some of the laun-
dry from the product or distribute the
load by hand to balance it homogen-
eously in the product.
• Product is leaning on a rigid item. >>>
Make sure that the product is not leaning
on anything.
There is water leaking from the bottom
of the product.
• Water drain hose is clogged or twisted.
>>> Clean or flatten the hose.
• Pump filter is clogged. >>> Clean the
pump filter.
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