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7
Troubleshooting
Program does not start after closing the door.
• Start / Pause / Cancel button was not pressed. >>>
Programme cannot be started or selected.
• Machine has switched to self protection mode due to a supply problem (line voltage, water pressure,
etc.). >>>
Press and hold On/Off button for 3 seconds to reset the machine to factory settings. (See "Cancelling
the programme")
Water in the machine.
• Some water might have remained in the product due to the quality control processes in the production.
>>>
This is not a failure; water is not harmful to the machine.
There is water leaking from the bottom of the machine.
• Likely problems with hoses or the pump filter. >>>
fitted. Attach the hose to the tap tightly.
• Pump filter might not be closed fully. >>>
Machine does not fill with water.
• Tap is turned off. >>>
• Water inlet hose is bent. >>>
• Water inlet filter is clogged. >>>
• The loading door is ajar. >>>
Machine does not drain water.
• Water drain hose might be clogged or twisted. >>>
• Pump filter is clogged. >>>
Machine vibrates or makes noise.
• Machine might be standing unbalanced. >>>
• A hard substance might have entered into the pump filter. >>>
• Transportation safety bolts are not removed. >>>
• Laundry quantity in the machine might be too little. >>>
• Machine might be overloaded with laundry. >>>
the load by hand to balance it homogenously in the machine.
• Machine might be leaning on a rigid item. >>>
Machine stopped shortly after the programme started.
• Machine might have stopped temporarily due to low voltage. >>>
restores to the normal level.
Machine directly discharges the water it takes in.
• Draining hose might not be at adequate height. >>>
operation manual.
No water can be seen in the machine during washing.
• The water level is not visible from outside of the washing machine. This is not a failure.
User's Manual
Check if the pump filter is completely closed.
Open the taps.
Correct the hose.
Clean the filter.
Close the Loading Door.
Clean the pump filter.
Press the Start / Pause / Cancel button.
Be sure the seals of the water inlet hoses are securely
Clean or flatten the hose.
Adjust the feet to level the machine.
Clean the pump filter.
Remove the transportation safety bolts.
Add more laundry to the machine.
Take out some of the laundry from the machine or distribute
Check if the machine is not leaning on anything.
It will resume running when the voltage
Connect the water draining hose as described in the
57 / EN
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