Troubleshoo�Ng - Cuisinart CSG-100 User Manual

TROUBLE SHOOTING
Many solu�ons given here can make your griddling experience safer and more enjoyable. You can also call
consumer care department at 1-866-994-6390 from 9:00 am to 5:00 pm Eastern �me, Monday through Friday
for assistance.
PROBLEM
Griddle will not
light.
Flashback
(fire in burner
tube(s))
Sudden drop in gas
flow or low flame
What if my griddle
starts to rust?
Can I use dish
detergents to clean
my griddle?
Why does my
griddle surface
look dull and dry
instead of shiny
and clean?
POSSIBLE CAUSE
1. The igni�on wire came off the igniter/valve.
2. The distance between the igni�on pin and
the burner is greater than 5/32 in. - 3/16 in.
3. The igni�on wire is broken.
4. No gas supplied.
Burner and/or burner tubes are blocked
1. Out of gas
2. Vapor lock at coupling nut/LP cylinder
connec�on.
Rust occurs when the griddle is exposed to
air and water, especially in climates
suscep�ble to high humidity. While not all
rust is preventable, the griddle is very easy
to clean and recover to its original condi�on.
Do not use dish detergent or dish soap
on the griddle surface.
Your griddle surface is probably in need
of a seasoning.
CORRECTIVE ACTION
1. Reconnect the igni�on wire.
2. Adjust the igni�on pin and adjust the
distance, then fasten it again.
3. Call customer service for a replacement
igni�on wire.
4. Turn on the regulator valve.
Turn knobs to OFF.
Clean burner and/or burner tubes.
See burner cleaning sec�on of Use and Care.
1. Check for gas in LP cylinder.
2. Turn off knobs, wait 30 seconds and light
griddle. If flames are s�ll low, turn off knobs
and LP cylinder valve. Disconnect regulator.
Reconnect regulator and perform a leak-test.
Turn on LP cylinder valve slowly, wait 30
seconds and then light griddle.
3. Turn off knobs and LP cylinder valve.
Disconnect coupling nut from cylinder.
Reconnect and retry.
Follow these simple steps to get your
griddle looking like new:
• Turn the griddle to a high heat for about
20 minutes to loosen debris.
• Turn the griddle off and let it cool down
and use a metal scraper to remove the
debris. Scrape the griddle dry, do not
add any water.
• Use oil and a cooking stone or steel wool
to con�nue to scrub the griddle surface
clean.
• Use paper towels to wipe the griddle
top clean. Con�nue this process with oil
and paper towels un�l the griddle
surface is completely clean.
• Now season your griddle top and get
cooking!
NOTE: CUSTOMERS IN COASTAL CLIMATES
MAY REQUIRE MORE FREQUENT
SEASONINGS TO AVOID RUSTING AND
CORROSION.
For tough spots use oil and a grill screen to
help remove caked on residue.
Seasoning your griddle is a con�nuous
process in order to maintain a shiny,
black non-s�ck surface.
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