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dynabook Satellite Pro A30-E Series User Manual

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Questo manuale d'istruzione è fornito da trovaprezzi.it. Scopri tutte le offerte per
A30-G-0PJ001
User's Manual
dynabook PORTEGE A30-E/R30-E
dynabook Satellite Pro A30-E/R30-E
dynabook TECRA A30-G
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Dynabook Tecra A30

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Summary of Contents for dynabook Satellite Pro A30-E Series

  • Page 1 Questo manuale d’istruzione è fornito da trovaprezzi.it. Scopri tutte le offerte per Dynabook Tecra A30 A30-G-0PJ001 o cerca il tuo prodotto tra le migliori offerte di Notebook User's Manual dynabook PORTEGE A30-E/R30-E dynabook Satellite Pro A30-E/R30-E dynabook TECRA A30-G Series...

  • Page 2: Table Of Contents

    Table of Contents Chapter 1 Legal, Regulatory, and Safety Copyright, Disclaimer and Trademarks ..........1-1 Regulatory Information ................. 1-2 Video Standard Notice ................ 1-10 OpenSSL Toolkit License Issues ............1-10 FreeType License Issues ..............1-12 ENERGY STAR® Program ..............1-16 Disposing of the computer and the computer's battery ....
  • Page 3 AC Power Cord and Connectors ............7-2 Information for Wireless Devices ............7-3 Information about Intel® AMT ............7-15 Information about Intel® Authenticate ..........7-18 Accessibility ..................7-18 Ease of Access for Dynabook notebook ........... 7-18 Legal Footnotes ................... 7-22 Glossary ....................7-24 Index User's Manual...

  • Page 4: Chapter 1 Legal, Regulatory, And Safety

    Copyright, Disclaimer and Trademarks Copyright © 2020 Dynabook Inc. All Rights Reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of Dynabook Inc. No patent liability is assumed, with respect to the use of the information contained herein.

  • Page 5: Regulatory Information

    Only peripherals complying with the FCC class B limits can be attached to this equipment. Operation with non-compliant peripherals or peripherals not recommended by Dynabook is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer’s Universal Serial Bus (USB 3.1 Gen1) port, USB Type-...
  • Page 6 C™ (USB 3.1 Gen1) port and HDMI™ out port. Changes or modifications made to this equipment, not expressly approved by Dynabook or parties authorized by Dynabook could void the user’s authority to operate the equipment. FCC conditions This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: This device may not cause harmful interference.
  • Page 7 EMC (Electromagnetic Compatibility) standards. However, Dynabook cannot guarantee that this product still observes these EMC standards if options or cables not produced by Dynabook are connected or implemented. In this case the persons who have connected/implemented those options/cables have to provide assurance that the system (PC plus options/cables) still fulfils the required standards.
  • Page 8 Note that Canadian Department of Communications (DOC) regulations provide, that changes or modifications not expressly approved by Dynabook could void your authority to operate this equipment. This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
  • Page 9 Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.
  • Page 10 Disposal of products The crossed out wheeled dust bin symbol indicates that products must be collected and disposed of separately from household waste.
  • Page 11 Evaluation, Authorization and Restriction of Chemicals), entered into force on 1 June 2007, with phased deadlines to 2018. Dynabook will meet all REACH requirements and is committed to provide our customers with information about the presence in our articles of substances included on the candidate list according to REACH regulation.
  • Page 12 Dynabook meets all requirements of Turkish regulation 28300 “Restriction of the use of certain hazardous substances in electrical and electronic equipment”.

  • Page 13: Video Standard Notice

    Video Standard Notice THIS PRODUCT IS LICENSED UNDER THE AVC, THE VC-1 AND MPEG-4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON-COMMERCIAL USE OF A CONSUMER FOR (I) ENCODING VIDEO IN COMPLIANCE WITH THE ABOVE STANDARDS ("VIDEO") AND/OR (II) DECODING AVC, VC-1 AND MPEG-4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NONCOMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE SUCH...
  • Page 14 Products derived from this software may not be called "OpenSSL" nor may "OpenSSL" appear in their names without prior written permission of the OpenSSL Project. Redistributions of any form whatsoever must retain the following acknowledgment: "This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit"...

  • Page 15: Freetype License Issues

    This can be in the form of a textual message at program startup or in documentation (online or textual) provided with the package. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: Redistributions of source code must retain the copyright notice, this list of conditions and the following disclaimer.
  • Page 16 Copyright 1996-2002, 2006 by David Turner, Robert Wilhelm, and Werner Lemberg Introduction ============ The FreeType Project is distributed in several archive packages; some of them may contain, in addition to the FreeType font engine, various tools and contributions which rely on, or relate to, the FreeType Project. This license applies to all files found in such packages, and which do not fall under their own explicit license.
  • Page 17 authors (David Turner, Robert Wilhelm, and Werner Lemberg) as the `FreeType Project', be they named as alpha, beta or final release. `You' refers to the licensee, or person using the project, where `using' is a generic term including compiling the project's source code as well as linking it to form a `program' or `executable'.
  • Page 18 -------------- Neither the FreeType authors and contributors nor you shall use the name of the other for commercial, advertising, or promotional purposes without specific prior written permission. We suggest, but do not require, that you use one or more of the following phrases to refer to this software in your documentation or advertising materials: `FreeType Project', `FreeType Engine', `FreeType library', or `FreeType Distribution'.

  • Page 19: Energy Star® Program

    If the model you purchased is compliant, it uses the ENERGY STAR logo and the following information applies. Dynabook is a partner in the ENERGY STAR Program and has designed this computer to meet the latest ENERGY STAR guidelines for energy efficiency. Your computer...

  • Page 20: General Precautions

    General Precautions Your computers are designed to optimize safety, minimize strain and withstand the rigors of portability. However, certain precautions should be observed to further reduce the risk of personal injury or damage to the computer. Be certain to read the following general precautions and to note the cautions included in the text of the manual.
  • Page 21 Stress injury Carefully read the Instruction Manual for Safety and Comfort. It contains information on the prevention of stress injuries to your hands and wrists that can be caused by extensive keyboard use. It also includes information on work space design, posture, and lighting that can help reduce physical stress.

  • Page 22: Safety Icons

    Moving the computer While the computer is designed for flexible day-to-day usage, you should exercise a few simple precautions when moving it in order to help ensure trouble-free operation. Make sure all disk/disc activity has ended before moving the computer. Turn off (shut down) the computer.
  • Page 23 Indicates a potentially hazardous situation, which could result in death or serious injury, if you do not follow instructions. A caution informs you that improper use of equipment or failure to follow instructions might cause data loss, equipment damage, or might result in minor or moderate injury.

  • Page 24: Chapter 2 Getting Started

    This chapter provides an equipment checklist, and basic information to start using your computer. If you use an operating system that was not pre-installed by Dynabook, some of the features described in this manual might not function properly. Equipment checklist Carefully unpack your computer, taking care to save the box and packaging materials for future use.

  • Page 25: Using Your Computer For The First Time

    Right-click Click the right Touch Pad control button once. Right-click the mouse once. Press and hold on the touch screen (only for touch screen models). Double-click Tap the Touch Pad or click the left Touch Pad control button twice. Left-click the mouse twice. Tap the touch screen twice (only for touch screen models).
  • Page 26 Always use the AC adaptor that was included with your computer, or use AC adaptors specified by Dynabook to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor might cause fire or damage to the computer possibly resulting in serious injury.
  • Page 27 DC IN 19V jack connection type Connect the power cord to the AC adaptor. Figure 2-1 Connecting the power cord to the AC adaptor (2-pin plug) Figure 2-2 Connecting the power cord to the AC adaptor (3-pin plug) Either a 2-pin or 3-pin adaptor/cord is included with the computer depending on the model.
  • Page 28 Figure 2-4 Connecting the power cord to the AC adaptor (2-pin plug) Figure 2-5 Connecting the power cord to the AC adaptor (3-pin plug) Product appearance depends on the model you purchased. Either a 2-pin or 3-pin adaptor/cord is included with the computer depending on the model.
  • Page 29 raised. This will allow the angle of the display panel to be adjusted to provide optimum clarity. Figure 2-7 Opening the display panel 1. Display panel Product appearance depends on the model you purchased. Open and close the display panel with reasonable care. Opening it vigorously or slamming it shut might damage the computer.

  • Page 30: Getting To Know Windows

    After you turn on the power for the first time, do not turn it off until you have set up the operating system. Volume cannot be adjusted during Windows Setup. Do not touch the display screen while turning on the computer. Open the display panel.
  • Page 31 Click the Start button ( ) in the lower-left corner of the screen. ® Press the Windows logo key ( ) on your keyboard. You can pin your favorite apps to the Start menu as tiles in grid-like pattern, and also group them. Tiles show you dynamic information from apps without having to open them.

  • Page 32: Turning Off The Power

    You can pin it to the Start menu as a tile by right-clicking on Settings and selecting Pin to Start. Windows Store Although many apps are pre-installed in your computer, you can also download many others from the Windows Store. You can search for and browse thousands of apps, all grouped into easy- to-find categories there.
  • Page 33 Make sure all disk/disc activity has stopped before removing the disk/ disc. If you turn off the power while a disk (disc) is being accessed, you might lose data or damage the disk. Never turn off the power while an application is running. Failure to do so can cause data loss.
  • Page 34 Note that keyboard keys can only be used if the Wake-up on Keyboard option is enabled within the dynabook Settings. If the computer enters Sleep Mode while a network application is active, the application might not be restored when the computer is next turned on and the system returns from Sleep Mode.
  • Page 35 If you are operating the computer on battery power, you can lengthen the overall operating time by turning it off into Hibernation Mode. Sleep Mode consumes more power while the computer is off. Sleep Mode limitations Sleep Mode will not function under the following conditions: Power is turned back on immediately after shutting down.

  • Page 36: System Recovery

    Restoring the pre-installed software from your created Recovery Media Restoring the pre-installed software from the Recovery Partition If you choose dynabook Maintenance Utility to erase the internal storage drive, all data including the operating system and recovery partition will be User's Manual...
  • Page 37 In that case, you cannot create recovery media or restore the pre- installed software from the recovery partition. Make sure that you have already created recovery media before you start dynabook Maintenance Utility. This recovery media can be used to restore your system after you have erased your internal storage drive.
  • Page 38 Follow the on-screen instructions to finish creating the Recovery Media. dynabook Recovery Wizard option in dynabook Maintenance Utility will not exist if you restore the computer from the recovery media you created by recovery drive creating option in Windows system.
  • Page 39 (Power) and then select Restart. Hold down 0 (zero) key and then release this key just after the computer is power on. Select Troubleshoot -> dynabook Maintenance Utility -> dynabook Recovery Wizard. Follow the on-screen instructions to finish the recovery.

  • Page 40: Chapter 3 The Grand Tour

    Chapter 3 The Grand Tour This chapter identifies the various components of the computer. It is recommended that you become familiar with each before you operate the computer. Legal Footnote (Non-applicable Icons) For more information regarding Non-applicable Icons, refer to the Legal Footnotes section.
  • Page 41 Note that you must use the AC adaptor that was included with your computer, or use AC adaptors specified by Dynabook. Use of an incompatible AC adaptor might cause fire or damage to the computer possibly resulting in serious injury.

  • Page 42: Right Side

    Before removing a USB device from the USB Type-C™ port of your computer, click the Safely Remove Hardware and Eject Media icon on the Windows Taskbar, and then select the USB device that you want to remove. Keep foreign metal objects, such as screws, staples, and paper clips, out of the USB Type-C™...
  • Page 43 Smart Card slot This slot allows you to install a Smart Card device. Some models are equipped with this slot. Power indicator The Power indicator normally glows white when the computer is turned on. Universal Serial Bus One type-A Universal Serial Bus port, which (USB 3.1 Gen1) port complies to the USB 3.1 standard, is provided on the right side of the computer.

  • Page 44: Back

    Do not connect any cable other than a LAN cable to the LAN jack. It might cause damage or malfunction. Security lock slot A security cable can be attached to this slot and then connected to a desk or other large object in order to deter theft of the computer.

  • Page 45: Front With The Display Open

    Figure 3-5 The underside of the computer 1. Cooling vents 2. Stereo speakers Product appearance depends on the model you purchased. Cooling vents The cooling vents help the processor to avoid overheating. Do not block the cooling vents. Keep foreign metal objects, such as screws, staples, and paper clips, out of the cooling vents.
  • Page 46 Figure 3-6 The front of the computer with the display panel open 1. Wireless communication antennas 7. Display hinges (not shown) 2. Infrared LED* 8. Power button 3. Web Camera* 9. Keyboard 4. Web Camera LED* 10. Touch Pad 5. Microphones* 11.
  • Page 47 Web Camera Web Camera is a device that allows you to record video or take photographs with your computer. You can use it for video chatting or video conferences using a communication tool. The Web Camera equipped on some models can support face recognition feature for Windows Hello.

  • Page 48: Internal Hardware Components

    This section describes the internal hardware components of your computer. The actual specifications might vary depending on the model you purchased. The processor type varies depending on model. To check which type of processor is included in your model, click Start -> dynabook PC Information. User's Manual...
  • Page 49 Legal Footnote (CPU) For more information regarding CPU, refer to the Legal Footnotes section. Internal Storage Drive The capacity of the internal storage drive varies depending on the model. Note that part of the internal storage drive overall capacity is reserved as administration space. Your computer is equipped with a "Solid-State Drive (SSD)".

  • Page 50: Power Condition Descriptions

    Intel ® Display Power Saving Technology ® Intel GPU models might include the Display Power Saving Technology feature that can save the power consumption of the computer by optimizing picture contrast on the internal LCD. This feature can be used if the computer is: running in battery mode using the internal LCD display The Display Power Saving Technology feature is enabled at factory default.
  • Page 51 No light Under any other conditions, the indicator does not light. If the battery pack becomes too hot while it is being charged, the charge stops and the DC IN/Battery indicator goes out. When the temperature of the battery pack falls to a normal range, charging will resume. This process occurs regardless of whether the computer's power is on or off.

  • Page 52: Chapter 4 Operating Basics

    Chapter 4 Operating Basics This chapter describes the basic operations of your computer, and highlights the precautions that must be taken when using it. Using the Touch Screen Some models are equipped with a touch screen. You can use your finger to manipulate icons, buttons, menu items, the on- screen keyboard, and other items on the touch screen.

  • Page 53: Using The Touch Pad

    Swipe Quickly move your finger in from the edge of the screen, without pausing when you first touch it. Swipe from the left edge: views all your open apps in task view. Swipe from the right edge: opens the Action Center.

  • Page 54: The Keyboard

    Two-Finger Scroll Place two fingers down and slide them vertically or horizontally from anywhere on the Touch Pad. This allows you to operate the scroll bars of a window. Three-Finger Tap Tap once on the Touch Pad with three fingers together to launch Windows Search.
  • Page 55 Never remove the key caps on your keyboard. Failure to do so might damage the parts under the key caps. Keyboard indicator The following figure shows the position of the CAPS LOCK indicator. When the CAPS LOCK indicator glows, the keyboard produces capitals when any letter is typed.
  • Page 56 FN + Z ( Toggles the mode of the keyboard backlight between Timer, On, and Off. To set up the brightness, click Start -> dynabook Settings. Click Keyboard tab, and select a level under Keyboard Backlight Brightness Control. To set up the timer, launch the BIOS setup utility, select Power Management ->...

  • Page 57: Using The Fingerprint Sensor

    Some functions show the toast notification at the edges of the screen. Those toast notifications are enabled by default. You can disable them in dynabook Settings. To access it, click Start -> dynabook Settings -> Keyboard. Windows special keys The keyboard provides two keys that have special functions in Windows, ®...
  • Page 58 Figure 4-2 Using the Fingerprint Sensor 1. Fingerprint sensor Fingerprint cannot be used in models that do not have a fingerprint function. Total fingerprints which can be registered are 20 pcs. Points to note about the Fingerprint Sensor Be aware of the following considerations when using the fingerprint sensor. A failure to follow these guidelines might result in damage to the sensor, sensor failure, fingerprint recognition problems or a lower fingerprint recognition success rate.

  • Page 59: Battery

    If the RTC lasting time completely runs out, the system will lose this information and the real-time clock and calendar will stop working. You can change the Real-Time Clock settings in the dynabook Setup Utility. Refer to Real-Time Clock for further information.
  • Page 60 Care and use of the battery pack This section provides the important safety precautions in order to handle your battery pack properly. Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions. Charge the battery pack only in an ambient temperature from 5 through 35 degrees Celsius.
  • Page 61 The battery might not be charged depending on how the computer is being used, and the charge of battery decreases and battery might not be fully charged sometimes. If AC adaptor is connected via USB Type-C™ adapter, battery charging time might become longer. Charging notice The battery might not begin charging immediately under the following conditions:...
  • Page 62 With repeated discharges and recharges, the battery capacity will gradually decrease. In view of this, it is noted that an often used, older battery will not operate for as long as a new battery even when both are fully charged. Maximizing battery operating time The usefulness of a battery depends on how long it can supply power on a single charge, while how long the charge lasts in a battery depends on:...

  • Page 63: Memory Media

    Turn off the computer's power. Disconnect the AC adaptor and turn on the computer's power. If it does not turn on then go to Step 4. Operate the computer on battery power for five minutes. If you find that the battery pack has at least five minutes of operating time, continue operating until the battery pack is fully discharged.
  • Page 64 Memory media format New media cards are formatted according to specific standards. If you wish to reformat a media card, be sure to do so with a device that uses media cards. Formatting a memory media card Memory media cards are sold already formatted in conformity to specific standards.
  • Page 65 Press the memory media gently until it clicks into place. Figure 4-4 Inserting memory media 1. Memory media slot 2. Memory media Make sure that the memory media is oriented properly before you insert it. If you insert the media in wrong direction, you might not be able to remove it.

  • Page 66: Smart Card

    Smart Card A Smart Card is a credit card sized plastic card. An extremely thin integrated circuit (IC chip) is embedded into the card on which information can be recorded. These cards can be used for a wide variety of applications including telephone related and electronic monetary payments.
  • Page 67 Installing a SIM card To install a SIM card, do the following: Click Start -> (Power), and then select Shut down and ensure that the Power indicator is off Remove the AC adaptor and all cables and peripherals connected to the computer.

  • Page 68: Gps Function

    GPS Function If your computer includes Wireless WAN device, it may include GPS (Global Positioning System). The performance of GPS varies depending on the environment. Failure to pinpoint a location might happen. Your current location might not be shown depending on the status of GPS or the location.

  • Page 69: Usb Type-C™ Adapters

    You can also charge your computer by connecting the AC adaptor via the USB Type-C™ adapter. Depending on the model you purchased, the following USB Type-C™ adapter might be provided. Always use the USB Type-C™ adapter that is included with your computer or dynabook accessories. User's Manual 4-18...
  • Page 70 Disconnect any devices and cables from the USB Type-C™ adapter when connecting/disconnecting the AC adaptor or the USB Type-C™ adapter. If AC adaptor is connected via USB Type-C™ adapter, battery charging time might become longer. Do not connect other USB Type-C™ adapter to USB Type-C™ port of USB Type-C™...
  • Page 71 Connect the USB Type-C™ adapter to the USB Type-C™ port on your computer. Figure 4-7 Connecting the AC adaptor via USB Type-C™ adapter RGB monitor port An external analog monitor can be connected to the RGB monitor port on the USB Type-C™ adapter. To connect an external analog monitor, do the following: Connect the USB Type-C™...

  • Page 72: Lan

    When displaying desktop on an external RGB monitor, desktop is sometimes displayed on the center of the monitor with black bars around desktop (with small size). At that time, read the manual of the monitor and set the display mode which is supporting at the monitor.

  • Page 73: Wireless Display

    Connect the AC adaptor before connecting the LAN cable. The AC adaptor must remain connected during LAN use. If you disconnect the AC Adaptor while the computer is accessing a LAN, the system might hang up. Do not connect any other cable to the LAN jack except the LAN cable. Otherwise, malfunctions or damage might occur.

  • Page 74: Security Lock

    To make your computer even more powerful and convenient to use, you can add a number of options and accessories. For reference, the following list details some of the items that are available from your reseller or dynabook dealer: AC Adaptor If you frequently use your computer at more than...

  • Page 75: Sound System And Video Mode

    USB Type-C™ You can purchase different types of USB Type- Adapters C™ adapters as accessories from Dynabook. Please contact your reseller or dynabook dealer regarding which type is available in your region. dynabook USB-C™ dynabook USB-C™ Dock is the docking station...
  • Page 76 DTS Audio Processing is provided with some models. To access the utility, click Start -> DTS Audio Processing. When the eco Mode is activated or the CPU is in high usage, noise may occur during video or music playback. If noise occurs, we recommend that you disable the eco Mode or exit applications that affect computer operation.
  • Page 77 Select Make internal and external output devices playback two different audio streams simultaneously, or Separate all input jacks as independent input devices. Click Start -> (Settings) -> System -> Sound. Click App volume and device preferences under Advanced sound options. Choose different output/input devices for different players/recorders from the drop-down list.

  • Page 78: Chapter 5 Utilities And Advanced Usage

    You might not have all the software listed in this section depending on the model you purchased. dynabook Settings dynabook Settings is the configuration management tool available through the Windows operating system. To run dynabook Settings, click Start -> dynabook Settings.
  • Page 79 OFF, which includes Sleep Mode, Hibernation Mode, and shutdown state. To set USB Sleep and Charge feature, click Start -> dynabook Settings - > USB Charge. Move the slider to enable or disable the Sleep and Charge function.
  • Page 80 When the Sleep and Charge function is enabled, USB bus power (DC5V) is supplied to compatible ports even when the power of the computer is turned OFF. USB bus power (DC5V) is similarly supplied to the external devices which are connected to the compatible ports. However, some external devices cannot be charged solely by supplying USB bus power (DC5V).
  • Page 81 Charge Mode" is enabled, your computer can supply USB bus power (DC5V, 1.5A) to the compatible ports while the computer is turned on. To set System ON CDP Charge Mode, click Start -> dynabook Settings - > USB Charge. Enabled Rapid USB battery charge at maximum 1.5A...
  • Page 82 Passwords set by the System Password function are different from the Windows password. User Password To set a user password, click Start -> dynabook Settings -> System Password. User authentication may be required to validate user rights when using System Password to delete or change passwords.
  • Page 83 If you set a Supervisor Password, some functions might be restricted when a user logs on with the User Password. To set a Supervisor Password: Click Start -> dynabook Settings -> System Password. Then click the down arrow next to Advanced options to show the Supervisor Password settings.
  • Page 84 Options—Allows you to set options for sending data logs. dynabook Setup Utility dynabook Setup Utility is a BIOS setup utility that provides you a menu- based user interface so that you can easily view and change BIOS settings. To enter the dynabook Setup Utility, do the following: Save your work.

  • Page 85: Special Features

    When you choose LCD + External Display under Power On Display option in dynabook Setup Utility while two or more external display devices are connected to your computer, the operating system will select the internal LCD and one of the external display devices to be used when the computer is started.
  • Page 86 System automatic This feature automatically shuts down the system Sleep/Hibernation into either Sleep Mode or Hibernation Mode when there is no input or hardware access for a Mode specified time. This can be specified in the Power Options. Power on password Two levels of password security, supervisor and user, are available to prevent unauthorized access to your computer.
  • Page 87 USB Wakeup function This function restores the computer from Sleep Mode depending on the external devices connected to the USB ports. For example, if a mouse or USB keyboard is connected to a USB port, clicking the mouse button or pressing the keyboard will wakeup the computer.

  • Page 88: Troubleshooting

    Chapter 6 Troubleshooting Dynabook has designed this computer for durability, however, should problems occur you are able to use the procedures detailed in this chapter to help determine the cause. You should become familiar with this chapter as knowing what might go wrong can help prevent problems from occurring in the first place.
  • Page 89 Check all cables to ensure that they are correctly and firmly attached to the computer - loose cables can cause signal errors. Inspect all connecting cables for loose wires and all connectors for loose pins. Check that your disc media is correctly loaded Always try to make detailed notes of your observations and keep them in a permanent error log - this helps you to describe your problems to Technical Support.
  • Page 90 Hardware If you cannot find a software problem, you should then check the setup and configuration of your hardware. First run through the items in the preliminary checklist as described previously then, if you still cannot correct the problem, try to identify the source.

  • Page 91: Hardware And System Checklist

    By holding down one of the following keys during startup, your computer can load the following advanced options. Advanced option dynabook Setup Utility Boot Menu 0 (zero) Recovery options If your computer starts to load the Operating System instead of desired advanced options, do the following: Click Start ->...
  • Page 92 Overheating power down If the processor's temperature reaches an unacceptably high level with either setting, the computer automatically shuts down to prevent any damage. In this instance, all unsaved data in memory is lost. Problem Procedure Computer shuts Leave the computer off until it reaches room down automatically.
  • Page 93 The lasting time of the Real-Time Clock (RTC) has and system date/ run out. You must set the date and time in the time are lost. dynabook Setup Utility by using the following steps: Launch the dynabook Setup Utility. Refer to the...
  • Page 94 Real-Time Clock (RTC) information might be cleared if the power is turned on by pressing the power button. You should set the system date/time manually in dynabook Setup Utility. If it still does not operate properly, you should contact your reseller or dealer.
  • Page 95 - if so remove it and try to start storage the computer again. If this has no effect, check the Boot Priority Options setting under Boot within the dynabook Setup Utility. Slow performance The files on the internal storage drive might be fragmented.
  • Page 96 Problem Procedure You cannot read a Check to ensure that the required file is actually on file the memory media card that is inserted into the computer. If you are still unable to resolve the problem, contact Technical Support. Pointing device If you are using a USB mouse, you should also refer to both the mouse section and the documentation supplied with your mouse.
  • Page 97 USB mouse Problem Procedure Mouse pointer does In this instance, the system might be busy. Try not respond to moving the mouse again after waiting a short mouse operation while. Remove the mouse from the computer and then reconnect it to a free USB port in order to ensure that it is firmly attached.
  • Page 98 Restart. Hold down the F2 key and then release this key just after the computer is power on to show the dynabook Setup Utility. Select Security -> BIOS Password -> Supervisor, and then register the Supervisor Password. (If the User Password has been registered, clear it first.)
  • Page 99 Sleep and Charge Enable the Sleep and Charge function under function. USB Charge within the dynabook Settings. When there is a current overflow of the external device connected to the compatible port, USB bus power (DC5V) supply might be stopped for safety reasons.
  • Page 100 Problem Procedure The "USB Wakeup When "System ON CDP Charge Mode" or "USB function" does not Sleep and Charge function" is enabled, the "USB work. WakeUp" function does not work for ports that support the Sleep and Charge function. In that case, use a USB port that does not have the USB Sleep and Charge function or change to disable both "System ON CDP Charge Mode"...
  • Page 101 Problem Procedure Monitor does not After confirming that the monitor's power switch is turn on on, check the connections to make sure that the power cord/adaptor is firmly connected to the monitor and to a working power outlet. No display Try adjusting the contrast and brightness controls on the external monitor.

  • Page 102: Technical Support

    Problem Procedure Cannot access LAN Check for a firm cable connection between the LAN jack and the LAN hub. Wake-up on LAN Make sure the AC adaptor is connected. The does not work Wake-up on LAN function consumes power even when the system is off.
  • Page 103 Before you call Some problems you experience might be related to software or the operating system so it is important that you investigate other sources of assistance first. Before contacting, try the following: Review troubleshooting sections in the documentation supplied with your software and/or peripheral devices.

  • Page 104: Appendix Specifications

    Chapter 7 Appendix Specifications This section summarizes the technical specifications of the computer. Physical Dimensions The following physical dimensions do not include parts that extend beyond the main body. The physical dimensions vary depending on the model you purchased. Size Approximately 316 (w) x 227 (d) x 19.9 (h) millimeters (not including parts that extend beyond the main body) Environmental Requirements...

  • Page 105: Ac Power Cord And Connectors

    AC Power Cord and Connectors The AC input plug of the power cord must be compatible with the various international AC power outlets and the cord must meet the standards for the country/region in which it is used. All cords must meet the following specifications: Wire size: Minimum 0.75 mm...

  • Page 106: Information For Wireless Devices

    United Kingdom, South Africa, Middle-East UL approved BS approved Australia Europe, Africa, South Africa, Middle-East AS approved Approved by the appropriate agency Canada China CSA approved CCC approved State of Israel Africa Approved by the appropriate SII approved agency Switzerland Italy Approved by the appropriate Approved by the appropriate...
  • Page 107 Because wireless products operate within the guidelines found in radio frequency safety standards and recommendations, Dynabook believes wireless products are safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.
  • Page 108 If this occurs, the outsider might illegally access your system, eavesdrop, or cause the loss or destruction of stored data. Dynabook is not liable for the loss of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof. Card Specifications Compatibility IEEE 802.11 Standard for Wireless LANs...
  • Page 109 Country/region where the product was purchased Type of product Wireless communication is often subject to local radio regulations. Although Wireless LAN wireless networking products have been designed for operation in the license-free 2.4 GHz and 5 GHz band, local radio regulations might impose a number of limitations to the use of wireless communication equipment.
  • Page 110 Worldwide operation ® The Bluetooth radio transmitter and receiver operate in the 2.4 GHz band, which is license-free and compatible with radio systems in most countries in the world. Radio links You can easily establish links between two or more devices, with these links being maintained even if the devices are not within a line-of-sight of each other.
  • Page 111 Russian Limited Using SRD (Short Range Device) with Federation: implementation FHSS (Frequency-Hopping Spread Spectrum) modulation. Maximum 2.5mW (4dBm) EIRP (Equivalent Isotropically Radiated Power) is permitted to use. Maximum 100mW (20dBm) EIRP is permitted to use with the following conditions: Permitted to use SRD for outdoor applications without restriction on installation height only for purposes of gathering telemetry...
  • Page 112 Using SRD with DSSS (Direct Sequence Spread Spectrum) and other than FHSS wideband modulation. Maximum EIRP density is 2mW/ MHz. Maximum100mW (20dBm) EIRP is permitted to use. Maximum EIRP density is 20mW/ MHz. Maximum 100mW (20dBm) EIRP is permitted to use with the following condition: It is permitted to use SRD for outdoor applications only for...
  • Page 113 Maximum Power Output (2400 - 2483.5 MHz) IEEE802.11 b/ Maximum 100mW (20dBm) EIRP g/n mode / Bluetooth (2400 - 2483.5 MHz) BLE Maximum 10mW (10dBm) EIRP (5150 - 5725 MHz) IEEE802.11 a/n/ Maximum 200mW (23dBm) EIRP ac mode The low band 5.15 - 5.35 GHz is for indoor use only.
  • Page 114 Band 8 900 MHz Tx: 880–915 MHz +23 dBm ± 1 dB Rx: 925–960 MHz Band 20 800 MHz Tx: 832–862 MHz +23 dBm ± 1 dB Rx: 791–821 MHz WCDMA frequency band support Band 1 WCDMA 2100 Tx: 1,920–1,980 MHz +23 dBm ±...
  • Page 115 The term “IC” before the equipment certification number only signifies that the Industry Canada technical specifications were met. USA-Federal Communications Commission (FCC) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 116 Article 14 The low power radio-frequency devices shall not influence aircraft security and interfere legal communications; If found, the user shall cease operating immediately until no interference is achieved. The said legal communications means radio communications is operated in compliance with the Telecommunications Act.
  • Page 117 (1)(2) (3)(4) 2.4 : This equipment uses a frequency of 2.4 GHz. DS : This equipment uses DS-SS modulation. OF : This equipment uses OFDM modulation. 4 : The interference range of this equipment is less than 40 m. : This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz.

  • Page 118: Information About Intel® Amt

    ® Intel Dual Band Wireless-AC 8265 The Name of the radio equipment: 8265NGW DSP Research, Inc. Approval Number: D160055003 ® Intel Dual Band Wireless-AC AX200 The Name of the radio equipment: AX200NGW DSP Research, Inc. Approval Number: D190021003 The following restrictions apply: Do not disassemble or modify the device.
  • Page 119 Enter a new password. Password must comply with the following requirements concerning character types and length: Must be between 8 and 32 characters long. Must contain at least one number (“0”, “1-9”). Must contain a mix of lower-case (“a”, “b”, “z”, etc.) and upper-case (“A”, “B”, “Z”, etc.) letter.
  • Page 120 When using the computer with the AC adaptor connected and the AMT function set to enabled, power might still be supplied to the system memory even when the computer power is turned off, or the computer is in Sleep Mode or Hibernation Mode. When connecting the AC adaptor, the computer is powered and can be turned on.

  • Page 121: Information About Intel® Authenticate

    Accessibility options provided by Windows 10 operating system are accessible through Ease of Access features of Windows settings. It allows you customise your Dynabook notebook the way you want to use it. To see the available features in one of the following ways: Go to Start and select (Settings).
  • Page 122 Narrator: Screen-reading app built into Windows 10. For more information, refer to How to use Narrator. Click here for more information about making your device easier to see or use without a screen. Hearing Audio: For those with hearing difficulties, this option makes it easier to hear with features like Hear all sounds in one channel, and Display audio alerts visually.
  • Page 123 Others Hardware: Opening and closing lid can be achieved using one hand as shown below. All ports used for input or output device connections are industry standards and can be used to connect to any industry standard compatible third party devices. Power On/Off: User can choose to have their notebook go to sleep mode to avoid having to manually power off or click on Start and then select...
  • Page 124 Sound Systems and Video mode section for more information. Utilities and Advanced Usage: Your computer comes with pre- installed utilities such as dynabook Settings, eco Utility, USB Charging, USB Sleep and Charge, System ON CDP Charge, System Password, User Password, Supervisor Password, Pre-Boot Authentication, dynabook Service Station, dynabook Setup Utility, and dynabook Maintenance Utility.

  • Page 125: Legal Footnotes

    Troubleshooting: Dynabook has designed this computer for durability, however, should problems occur you are able to use the procedures detailed in the Troubleshooting section to help determine the cause. You should familiarize yourself with this section as knowing might go wrong can help prevent problems from occurring in the first place.
  • Page 126 Published battery life numbers are achieved on select models and configurations tested by Dynabook at the time of publication. Recharge time varies depending on usage. Battery might not charge while computer is consuming full power.

  • Page 127: Glossary

    Maximum brightness is only available when operating in AC power mode. Screen dims when the computer is operated on battery power and you might not be able to increase the brightness of the screen. Graphics Processing Unit (GPU) Graphics processing unit (GPU) performance might vary depending on product model, design configuration, applications, power management settings and features utilized.
  • Page 128 CMOS: Complementary Metal-oxide Semiconductor CPU: Central Processing Unit Direct Current DDR: Double Data Rate DIMM: Dual Inline Memory Module DVD: Digital Versatile Disc DVD-R: Digital Versatile Disc-recordable DVD-RAM: Digital Versatile Disc-random Access Memory DVD-R DL: Digital Versatile Disc Recordable Dual Layer DVD-ROM: Digital Versatile Disc-read Only Memory DVD-RW:...
  • Page 129 OCR: Optical Character Recognition (Reader) Personal Computer PCI: Peripheral Component Interconnect PCMCIA: Personal Computer Memory Card International Association RAM: Random Access Memory RGB: Red, Green, and Blue RFI: Radio Frequency Interference ROM: Read-Only Memory RTC: Real-Time Clock S/P DIF: Sony/philips Digital Interface Format Secure Digital SDHC: Secure Digital High Capacity...

  • Page 130: Index

    Index External monitor problems 6-14 AC adaptor additional 4-23 connecting 2-3 DC IN 19V jack 3-2 Graphics Processing Unit 3-10 Battery Hard disk drive extending life 4-11 automatic power off 5-8 monitoring capacity 4-10 real time clock 4-8 save mode 5-9 Bluetooth®...
  • Page 131 Memory media slot 4-12 microSD/SDHC/SDXC Card note 4-12 Recovery hard disk drive 2-16 Recovery Media 2-15 Moving the computer 1-19 SD/SDHC/SDXC Card Password formatting 4-13 power on 5-9 Starting the computer by password 5-6 Security lock 4-23 Supervisor 5-6 SIM Card user 5-5 installing 4-16 removing 4-16...
  • Page 132 Web Camera 3-8 Wireless communication 7-5 User's Manual Index-3...
  • Page 133 Instruction Manual for Safety and Comfort...
  • Page 134 Table of Contents Introduction ..................4 Safe Use of Product, Components and Accessories ............5 Power ....................5 Communication..................12 Main Unit .....................15 Systems/Peripherals................22 Computer User Comfort Recommendations .......27 Good Working Posture ................27 Viewing Recommendations ..............28 Using the product with an external keyboard, mouse or monitor ..28 Typing style..................29 Taking breaks and varying tasks............29 Mobile computing tips ................30...
  • Page 135 © 2020 Dynabook Inc. All Rights Reserved. Any references in this Guide to “TOSHIBA” shall mean Dynabook Inc. and/ or its affiliates. The product system you purchased may include Recordable and/or ReWritable optical media drive(s) and associated software, among the most advanced data storage technologies available.

  • Page 136: Introduction

    Introduction All of the Safety Instructions contained in this Manual must be read carefully and must be fully understood before you attempt to use your product, in order to avoid potential hazards that could cause bodily injury, property damage, or damage the product. Not all components or functions introduced in this Manual will be provided with your product.

  • Page 137: Safe Use Of Product, Components And Accessories

    Power Safe Use of Product, Components and Accessories Power WARNING Handling of the battery Never attempt to dispose of a battery by burning or by throwing it into a ■ fire, and never allow exposure to a heating apparatus (e.g., microwave oven).
  • Page 138 Power WARNING Never allow a battery to become wet. A wet battery will overheat or ■ ignite causing rupture or fire, possibly resulting in death or serious injury. Never store a battery in an area of high humidity. This could cause a fire ■...
  • Page 139 Power WARNING Battery warning indicators Always immediately turn the power off and disconnect the power cable/ ■ cord plug from the plug socket and stop using the battery if you observe any of the following conditions: Offensive or unusual odor ■...
  • Page 140 Power WARNING Do not disassemble, modify, tamper with or repair your product Do not attempt to disassemble, modify, tamper with or repair product ■ (including AC adaptor). Disassembly, modification, tampering or repairing your product could cause fire or electric shock, possibly resulting in serious injury.
  • Page 141 Power WARNING Attaching the power cable/cord Always confirm that the power plug (and extension cable plug if used) ■ has been fully inserted into the socket, to ensure a secure electrical connection. Failure to do so may result in a fire or electric shock, possibly resulting in serious injury.
  • Page 142 Power WARNING Only use approved power cables/cords Always use or purchase power cables/cords that comply with the legal ■ voltage and frequency specifications and requirements in the country of use. Failure to do so could result in a fire or electric shock, possibly resulting in serious injury.
  • Page 143 Power NOTE Handling of the battery Never attempt to install batteries in reverse polarity. For more ■ information on batteries, please refer to your product User's Manual. Storing your product If you do not intend to use your product for a long period of time, ■...

  • Page 144: Communication

    Communication Communication WARNING Turn Wi-Fi , Bluetooth and Wireless WAN Functionalities off ® ™ for Cardiac Pacemakers Turn Wi-Fi, Bluetooth and Wireless WAN Functionalities off when near ■ a person who may have a cardiac pacemaker implant or other medical electric device.
  • Page 145 Communication Turn Wi-Fi or Bluetooth or Wireless WAN Functionalities off in aircraft Turn off the Wi-Fi or Bluetooth or Wireless WAN functionality in aircraft or ■ in places that generate or can generate radio interference. Radio waves can potentially affect them, causing an accident due to malfunction. Check if a car has adequate electromagnetic compatibility when using your product in a car When using your product in a car, check with the automobile dealer if...
  • Page 146 Communication Ensuring Wireless Network Security A wireless LAN can greatly enhance the flexibility of your LAN ■ configuration and operations. You can exchange data between products and other devices on the LAN without the restrictions inherent in cabling. Toshiba strongly recommends that you take appropriate steps to ensure that the proper security is in place whenever you use a wireless connection to protect your privacy and guard against identity and/or data theft.

  • Page 147: Main Unit

    Main Unit Main Unit WARNING Turning off your product where electronic devices are regulated or controlled When you have to turn off your product aboard an aircraft or in places ■ where electronic devices are regulated or controlled, always completely shut down your product.
  • Page 148 Main Unit WARNING Choking hazards Never leave small parts such as covers, small batteries, small memory ■ cards, caps and screws within the reach of infants or small children. Swallowing a small part may cause choking and suffocation resulting in death or serious injury.
  • Page 149 Main Unit WARNING Do not use liquid cleaners or aerosol cleaners Always turn off the power and unplug the product from the electrical ■ outlet before cleaning. The injected combustible gas produced by these types of cleaners may remain inside of your product. The electrostatic spark from the motor or contact point of switch may ignite the gas residue, which could result in an explosion, fire, or burn injury.
  • Page 150 Main Unit CAUTION Avoid placing your product on unstable surfaces Never place your product on a shaky table, uneven, tilted surface or ■ other unstable location. your product may fall, causing damage to your product or possibly injury. Depending on the direction and/or angle of tilt of your product, your product could automatically shut down to avoid overheating.
  • Page 151 Main Unit CAUTION Never place your product in a dusty location Do not expose your product to dusty environments. If dust gets inside ■ your product, it could cause a system failure, malfunction or loss of data. If dust contaminates your product, do not turn on the power. Take it to an authorized Toshiba service provider before you use it.
  • Page 152 Main Unit CAUTION Never place or drop heavy objects onto your product Never place a heavy object on your product and be careful not to drop a ■ heavy object onto your product. It could damage your product or cause system failure.
  • Page 153 Main Unit NOTE Product installation environment Always provide sufficient space around your product to ensure ■ adequate ventilation. Never cover or block the air vents. ■ Use your product at temperatures and humidity levels within the ■ recommended environmental ranges. These ranges may vary depending on the specific product model - please refer to your product documentation or Toshiba website for details.

  • Page 154: Systems/Peripherals

    Systems/Peripherals Systems/Peripherals DANGER Do not disassemble or repair your optical drive The product may contain a Optical Disk Drive (ODD), such as a CD- ■ ROM, CDR/W, DVD, Blu-ray Disc™ drive or similar which have built-in laser device. To prevent any risk of exposure to laser radiation, do not disable or open any ODD assembly for any reason.
  • Page 155 Systems/Peripherals CAUTION Connecting peripheral devices Always turn the power off before connecting a peripheral device that is ■ not approved for Hot Insertion. An electrical shock or system failure may result if the peripheral device is connected while the power is turned on.
  • Page 156 Systems/Peripherals CAUTION Replacing the memory module Turn off the power and disconnect the AC adaptor when installing or ■ replacing a memory module. If you use your product for an extended period of time, the memory ■ modules and the circuits located close to the memory modules will become hot.
  • Page 157 Systems/Peripherals CAUTION Periodic back up of stored data It is a good idea to periodically back up the internal hard disk or other ■ main storage device to external media. General storage media is not durable or stable over long periods of time and under certain conditions may result in data loss.
  • Page 158 Systems/Peripherals NOTE Anti-virus software Use a virus-check program and make sure it is updated regularly. ■ Use AC power when playing video of DVD/Blu-ray™ When playing video of DVD/Blu-ray™, always connect the AC adaptor ■ to a power plug socket or power source to ensure maximum performance.

  • Page 159: Computer User Comfort Recommendations

    Good Working Posture Computer User Comfort Recommendations Good Working Posture Adjust your chair height: your feet should be flat on the floor and the ■ bottom of your thighs should be evenly supported by the seat. If your feet cannot reach the floor, use a foot rest. Avoid pressure points behind the knee or under the thigh.

  • Page 160: Viewing Recommendations

    Viewing Recommendations Rest your eyes periodically by focusing on objects that are farther away. ■ Viewing Recommendations Some individuals may experience health-related complications when ■ exposed to certain images or flashing lights (for example when playing videos or games). Discontinue use and consult a physician if you experience any health-related complications.

  • Page 161: Typing Style

    Typing style / Taking breaks and varying tasks Typing style The top of the monitor should be at or slightly below eye level. A ■ monitor that is too high or too low can cause awkward head and neck postures and may lead to discomfort in the neck muscles. If you use bifocals you may need to lower the monitor.

  • Page 162: Mobile Computing Tips

    Mobile computing tips Mobile computing tips / Transporting the product / Seeking additional help Mobile computing tips When using the product at airports, on airplanes or trains, or at ■ meetings, make sure that you take the time to consider the points just mentioned.

  • Page 163: Check List

    Check list Check list Is your chair comfortable - does it support your back and arms well? ❏ Are your feet flat on the ground? ❏ Is there adequate space under your desk for your legs? ❏ Are the keyboard and mouse at elbow level? ❏...

This manual is also suitable for:

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